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Reviews of WH HOTEL 3 stars

Avenida Atlántico Arriba de bancolombia, 880001 San Andrés, Colombia

#25 of 102 hotels in San Andrés

Guests' Choice

Review score

Based on 128 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 31 May 2025

    8.0
    WH Hotel was a gem close to everything. We enjoyed our stay very much! Do not hesitate to stay here!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Whatever you do, do not rent scooters from the staff as ours turned out to be a lemon and would not turn off so I had to wait 3 hours in the sun before the owner showed up. Be wary of renting mules and scooters on the island as they only seem to care about getting money and not your satisfaction.

    This Hotel is pleasantly located walking distance to everything. The registration is up a long flight of stairs which may pose a problem to the impaired. My room didn't have a window to a view but it was quiet and comfortable. The hotel was worth every penny,and they were friendly and cordial.

    Stayed in May 2025

  • Reviewed: 15 March 2025

    8.0
    An overall very good stay with a few inconveniences.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The mattress in our room was most likely the softest mattress we ever slept on: and that’s not a good thing. They ask the guests to wear plastic wristbands to identify who stays at the hotel and who doesn’t. We understand security issues but they were uncomfortable and kinda useless didn’t seem like staff was looking at them at all. They are however an indicator of their guests in the hotel room policy: there is a fee, which as a principle, is absurd.

    Excellently located hotel. Air conditioner that was able to cool off the room quickly and the daily room cleaning was great, especially when you are in a holiday spot.

    Stayed in March 2025

  • Reviewed: 26 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Mattresses were lightly deformed by use. Absence of breakfast in the hotel but this is a local standard at the island so shouldn't be considered as issue. There are plenty of delicious breakfast shops around.

    Great location, nice staff, it was a good experience. For me, it is above the average in overall grading regarding the price and region :)

    Stayed in January 2025

  • Reviewed: 12 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 3 nights

    Minor things in the room could have been included. Towel racks on the wall of the bathroom (not IN the shower) and a small table in the room.

    Great location to the main area of San Andres; walkable to the beach, restaurants, everything. Very comfortable room for two or three people. The lobby bathroom and shower is super helpful.

    Stayed in November 2024

  • Reviewed: 13 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    It was a lovely trip. The room, the reception staff and everything was great. Thanks a lot 🙏

    Stayed in June 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    For the price was good enough...

    It's very good located!

    Stayed in March 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There was an issue with the hotel keys, staff was not very pleasant and called our personal number several times.

    Great location comfortable rooms regarding the price.

    Stayed in March 2024

  • Reviewed: 12 April 2024

    9.0
    It’s exactly how it shows in the pictures
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Since it was in a central location, it can get very laud late at night and early in the morning.

    It was very clean, amazing location, friendly staff, had hot water, comfortable bed

    Stayed in April 2024

  • Reviewed: 23 January 2024

    7.0
    nice location poor service
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    do not expect more than just a room. cero services

    location and cleanliness

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights

    The mattress is way too soft.

    The location was great, because it is two blocks away from the beach.

    Stayed in December 2023

  • Reviewed: 9 January 2024

    7.0
    New property, good for 1 night
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The hotel starts on a second floor and access is by stairs. Not appropriate for people with mobility restrictions. The room, while spacious, has a very small bathroom and one small window that overlooks a rooftop with several AC units. Beds are on the soft side For an emergency one night stay, it was ok

    It is a new building, and we found a room in an emergency as the flight out of San Andres was cancelled They allowed an early check in They have an electric kettle at the lobby that they lend., and complementary coffee at the lobby

    Stayed in December 2023

  • Reviewed: 7 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The smell of sewers in the room and to enter in the room its an actually key not a card.

    Comfortable bed and the convenience of having everything close by.

    Stayed in October 2023

  • Reviewed: 1 December 2023

    8.0
    Excellent location
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Personnel sometimes wasn’t that nice. Soap and other toiletries are not available even upon request.

    The hotel is very comfortable and with an excellent location. The owner is very friendly and willing to help.

    Stayed in November 2023

  • Reviewed: 13 October 2023

    8.0
    Friendly staff. Central location. Quiet
    • Leisure trip
    • Couple
    • Quadruple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Some stains on sheets but clean so no problem really. Nothing really bad to say. Maybe a bottle of water daily would be nice. And a room safe for passports etc. .

    Location location location. Good shower, comfortable beds! Coffee in the reception was a plus. Good air con. Good amount of channels if you want to chill. Would stay again just because of the location.

    Stayed in October 2023

  • Reviewed: 19 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Shower sliding door was stuck

    We had help renting a mule and a taxi to the airport.

    Stayed in September 2023

  • Reviewed: 2 August 2023

    7.0
    It’s ok for short stay but nothing special
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Amenities are not very new

    Location close to airport

    Stayed in July 2023

  • Reviewed: 31 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Quadruple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The beds.

    It is a very nice and new place but some rooms have no windows. If the idea is only to sleep, is fine. Wifi worked good and the room is clean, but the beds are not so comfortables.

    Stayed in May 2023

  • Reviewed: 24 July 2023

    9.0
    Great stay!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The matress/pillows were a little bit uncomfortable, that was the only thing.

    We enjoyed our stay here very much. The hotel is clean and comfortable. The AC works well and so does the shower. The staf was very kind and helpful. We would def stay here again or recommend to anyone.

    Stayed in June 2023

  • Reviewed: 16 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    No food options

    Installations. Location

    Stayed in July 2023

  • Reviewed: 23 June 2023

    9.0
    A good clean location. Value for money.
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights

    Perhaps a deal could be made downstairs at the restaurant so that guests could at least get a discount for breakfast

    The location is excellent.

    Stayed in June 2023

  • Reviewed: 5 May 2023

    9.0
    Good option
    • Leisure trip
    • Couple
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The hot water was not so good in the night and there is some loud music on the neighborhood at late times.

    Everything was good. The beds are comfortable and the room have plenty of space. It's well located, right in the city center.

    Stayed in April 2023

  • Reviewed: 27 April 2023

    9.0
    Very friendly staff! Clean!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    I could see how the stairs at the entrance could be a problem for some people.

    The location is perfect, close to the main beach and within walking distance of the main port. Given the price, the room is decent and clean and allows for a restful night. Therefore, the ratio of quality and cost is perfectly estimated.

    Stayed in April 2023

  • Reviewed: 3 April 2023

    9.0
    Staff was amazing
    • Business trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No breakfast and you couldn’t do late check out.

    Location is very good for the price. Nice new facilities. Quality vs price is worthy.

    Stayed in April 2023

  • Reviewed: 2 March 2023

    9.0
    Great location
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Marble floors a bit slippery I prefer a firmer mattress

    Location and friendly staff

    Stayed in March 2023

Showing 1 – 25

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