Calle 3 Sur # 43A-64, El Poblado, 050010 Medellín, Colombia
#136 of 414 hotels in Medellín
Guests' ChoiceBased on 113 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.8
Staff
8.8
Value for money
8.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 August 2025
Laklon
SerbiaEverything is okay.
Stayed in August 2025
Reviewed: 4 August 2025
Amir
United Arab EmiratesI would like to say a big thank for Diego, very professional he helped me to change my room. Very efficient
Stayed in July 2025
Reviewed: 29 July 2025
Randy
Costa RicaNoisy doors when close
Stayed in July 2025
Reviewed: 21 July 2025
Dweyne
Costa RicaI was left with the impression that they don't have very good customer service. I saw some rude people and others very slow with requests.
Stayed in July 2025
Reviewed: 14 July 2025
Luis
United StatesNot a major issue, but worth mentioning—the room furniture is a bit dated. That said, the rooms are extremely comfortable. Also, some showers have curtains instead of enclosed cabins, which may be a consideration for some guests.
Excellent location—within walking distance to several shopping centers and great restaurants. The breakfast offers a good variety and was enjoyable each morning. We also loved the in-room amenities, which added to the comfort of our stay. A special touch we really appreciated: the manager sent us something thoughtful each day, which made us feel truly welcome. Wonderful attention to detail!
Stayed in July 2025
Reviewed: 26 June 2025
Reiseer
United StatesPerfect location, good breakfast and the staff is always willing to help you.
Stayed in June 2025
Reviewed: 3 June 2025
Sandrine
FranceN/A
Nice hôtel
Stayed in March 2025
Reviewed: 18 March 2025
Viviana
United StatesThe stay was wonderful. Veronica made the welcome special with great humanity and professionalism—someone like her truly deserves a promotion. Hansel and Cristian were also impeccable, providing world-class service. The kitchen and its team go above and beyond to satisfy every guest’s palate, using only fresh, top-quality ingredients—I personally witnessed their logistics at dawn and can confirm that quality truly makes a difference. This is my second time at this hotel, a true home away from home, and it certainly won’t be my last! I highly recommend it for both family trips and intercontinental business travel.
Stayed in March 2025
Reviewed: 3 March 2025
Elizabeth
United StatesPerfect throughput.
Comfortable and elegant
Stayed in March 2025
Reviewed: 4 February 2025
Catherine
United StatesLarge room. Great breakfast buffet. Centrally located in safe neighborhood.
Stayed in February 2025
Reviewed: 17 January 2025
Robert
ArubaNo comments
All was excellent. Location-Breakfast-room
Stayed in December 2024
Reviewed: 12 January 2025
Viviana
United StatesAn Unforgettable Stay Thanks to Jonathan and David Our experience at this hotel was nothing short of extraordinary. Jonathan and David went above and beyond with their genuine humanity and heartfelt dedication, making everything possible to ensure our stay was truly unforgettable. Their exceptional service, attention to detail, and warm hospitality set a new standard of excellence. The hotel itself is perfectly situated, close to everything you might need, whether it’s dining, shopping, or exploring the city’s attractions. It offers international standards of comfort and quality, with impeccably maintained facilities and a welcoming atmosphere. We are deeply grateful for the incredible experience and can’t wait to return. Thank you, Jonathan and David, for making our visit so memorable!
Stayed in January 2025
Reviewed: 3 December 2024
Jfk1975
Germanythe Gym
Location is perfect for my office in Medellin in el Cross Building and the Breakfast is very good. Jacuzzi was nice as well, however the gym is way too small
Stayed in November 2024
Reviewed: 13 October 2024
Rodriguez
United StatesRoom and bathroom were ample and well furnished.
Stayed in October 2024
Reviewed: 7 June 2024
Piñera
Costa Ricagreat breakfast, nice neighborhood, restaurants around
Stayed in May 2024
Reviewed: 18 May 2024
Robinson
United KingdomNone
Location
Stayed in May 2024
Reviewed: 2 April 2024
Mayra
United StatesNo complains at all.
Staff was very friendly. From the moment we walked in Christian the bellman was so helpful and courteous throughout our stay. John in room service was always so nice and the food that we ordered two of the nights was delicious. The breakfast waiters, unfortunately, I don’t remember most of their names, but they all were very serviceable. If I am not mistaken one of them was Adonis. The location of this hotel was safe and at walking distance to 2 malls and restaurants. We were very happy with our hotel selection.
Stayed in March 2024
Reviewed: 22 January 2024
Andinogil
United StatesAll good , staff excelente
Everything was well expected with no disapointments..
Stayed in December 2023
Reviewed: 24 December 2023
Eric
DenmarkThe bar does not have any food service. And you cannot order room service and eat it outside. The staff is not the most professional. Especially when there are a few working at the same time, you are NOT the priority.
This place is well located and close to everywhere you need and want to go in Medellin. Quick food options are on site, and the hotel is easy to find.
Stayed in November 2023
Reviewed: 14 November 2023
Anthony
United StatesNothing
There were many things. Firstly it was the staff. They were friendly and helpful. We don’t speak Spanish and they went out of their way to help us. The room was beautiful. The breakfast was delicious. The location could not be better.
Stayed in October 2023
Reviewed: 10 November 2023
Edwin
PeruThe parking lot
Attention is very good
Stayed in October 2023
Reviewed: 7 November 2023
Bianca
PanamaN/A
Amazing location, breakfast, rooms and friendly staff!
Stayed in November 2023
Reviewed: 23 October 2023
Yessid
United StatesGreat staff, perfect location
Stayed in October 2023
Reviewed: 14 August 2023
Leong
United StatesBed Staff
Hot water Location Breakfast
Stayed in August 2023
Rimini, Italy
Cannes, France
Karlovy Vary, Czech Republic
Saint-Pierre-dels-Forcats, France
Seefeld in Tirol, Austria
Saint-Henri-de-Taillon, Canada
Rome, Italy
Tbilisi City, Georgia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content