Outstanding breakfast

Stayed in July 2025

No good restaurants in walking distance.

Safe location. Friendly people.

Stayed in July 2025

The only thing I hate about these hotels is how they use so much black and gray. It’s so completely boring. Nobody wants to look at black and gray anymore. People want natural colors and things of beauty.

The bed was very comfortable, and the location is perfect.

Stayed in July 2025

The coffee

Good breakfast, staff was verry attentive

Stayed in June 2025

This is my third time at this hotel, and I really do enjoy it there a lot. The hotel staff are exceptional, very attentive, and caring. I always feel welcome there and very safe. It is worth the price you are paying. The location is also great. Even in the busy streets nearby you can still relax really well at this hotel because in the rooms you can not hear any outside noise. I will surely return in the future. Thank you for everything!

Stayed in June 2025

If you have a friend visiting you have to meet in the bar. If they come to your room hotel charges you . I think this is the same for all hotels in Medellin

Close to a big multi-story mall where you can find anything from currency exchange to restaurants. I liked the hotels restaurant and and bar. My room was very quiet as I asked for and had good view

Stayed in May 2025

Beautiful 😍

Beautiful area restaurant nice

Stayed in March 2025

The air conditioning in the room was noisy. Also the hotel did not allow us to bill charges to the room.

Great location. Comfortable bed. Clean hotel

Stayed in March 2025

Massage

Breakfast

Stayed in March 2025

Nothing to change.

Breakfast was AMAZING! The service was excellent!

Stayed in March 2025

The hotel is in a perfect location in El Poblado, close to malls and great restaurants! Excellent service by hotel staff, friendly and attentive. Breakfast was good enough to jump start you day while dinner menu & taste did not disappoint.

Stayed in February 2025

Mattress was quite hard. I had a king-bed room, and I understood that the twin beds are more comfy.

Very centrally located, modern facilities & open-air sections of restaurant and bar at Lobby

Stayed in February 2025

First the minor things: The hotel is so clean and sleek that it is STERILE. It is devoid of soul. The lobby area although pretty is..... void. Is empty. Has no life. Pictures will show pretty stuff around the areas, but reality is that these are scarcely placed among an empty void of sadness. Rooms, are very good and much better. Now the Meh things: STAFF. They are uptight, condescending and lack people skills. None of them were rude, or inattentive -- they all did their job, but never a smile, never a 'good morning', never a 'how you are enjoying your stay'. A smile goes a long way. Now the BAD things: I wrote to the hotel 2 weeks, then 1 week, then 2 days before my arrival stating that it was my wife's 50th birthday, that happened to be around Valentines as well and I wanted to have a detail of some sort on the room, like flowers or candy... No one answered the first 2 attempts. Even worse, the third one they DID answer and said they would take care of it. Nothing happened, Lilliana Monroig!! Never got a call, or any detail, or any apology. In fact, I took upon myself to find a local store that delivered The Goods and left clear instructions for hotel staff to place it so when I arrived back in the afternoon the surprise was there... Guess what: They did not do a thing. I had to go to front desk, ask for my stuff and they gave it to me unapologetically. Management staff at this place sucks, badly. So TLDR: If you like Self Service Hotels where you do not need to interact at all with staff, this is a perfect, sterile, soulless but clean, safe, well kept property worth the price.

The hotel is very clean, probably among the cleanest I've ever been in my life. The hotel is modern looking, perhaps, too modern. Breakfast buffet was very nice, including freshly made coffee and and chef making egg-stuff to order with bountiful of ingredients. Lots of fresh fruits and juices. The staff at the breakfast area, the cleaning ladies, and my driver Willman (?) were the BEST!

Stayed in February 2025

N/a

Location

Stayed in February 2025

I didn't like the extra charges for having a guest, but everything else was great.

The location, the gym, the breakfast, and the staff were all great.

Stayed in January 2025

Room, br

Stayed in December 2024

Everything was good. Rooms are compact.

Breakfast is awesome.

Stayed in January 2025

Excellent hospitality and superb facilities. Wonderful breakfast! Great choice!!

Stayed in December 2024

The breakfast was OK but I was expecting more variety.

The location is great very close to the "Centro Comercial Santafe" mall. The room was clean and comfortable. The hotel facilities were good and the staff was polite.

Stayed in November 2024

Good view, delicious food, friendly staff!

Stayed in November 2024

Nice staff very attentive and helpfull

Stayed in December 2024

-

Almost everything is so nice and comfortable

Stayed in November 2024

The cleaning of the floor in the room was the only thing about cleanness to be mentioned.

The surrounding of the property, good located and friendly staff.

Stayed in November 2024

Medellín is a place known for good eats and low prices. The hotel restaurant prices are in my opinion ridiculous. I had breakfast one day at the hotel and it cost more than what I paid for lunch with beers for three people in a restaurant elsewhere. One night we got in and I was considering room service until I saw that a chicken sandwich cost over 12 dollars. I ended up ordering delivery for 16 dollars with gratuity included (for 2). I know it's a nice hotel and hotel food is usually costly but in a city with so many options why would I overpay?

Hotel is very nice, very clean and staff were very welcoming.

Stayed in October 2024