At night for safety reasons not safe to walk to Poblado. No problem during the day even at 6:30 am.

Stayed in July 2025

Only one cup of coffee at breakfast -although if you asked another would be bought .Quality of coffee could be improved Location is good but didn’t appear to be cafes or restaurants within 15 min walk Walk home late at night through residential streets could be a bit scary if by yourself as not many people around

We loved the peaceful and beautiful garden and having breakfast there-sometimes with the red squirrels watching in the trees ! The staff were helpful and friendly.Check-in was efficient Breakfast was v good and freshly cooked -ie pancakes or eggs We appreciated that the hotel could store our luggage when we went on an overnight trip

Stayed in July 2025

we were a little worried after reading in the Google maps, that 4 weeks ago someone got violently robbed in the street of the hotel. in the room we found a huge cockroach, thankfully only one was there the water temperature in the shower was unstable and constantly changing

responsive, attentive, comfortable beds, clean, tasty breakfast

Stayed in May 2025

BEDS GOOD BE SOFTER

BREAKFAST WAS INCLUDED AND VERY GOOD. STAFF WAS HELPFUL. LOCATION WAS GREAT

Stayed in May 2025

The parking, the location, the breakfast

Stayed in March 2025

It is far from the first metro station (37 minutes walk)

Small nice hotel in el Poblado, out from the loud streets from Medellin nightlife. Really clean. It was just difficult for a vegan to have a vegan friendly breakfast. We didn’t inform them before about our needs, so it is our fault. The staff tried to arrange a vegan breakfast and they showed how they try to make the guests happy

Stayed in March 2025

Great value. Welcoming and professional staff. Nice and relaxing breakfast and outside area. The room was calming and relaxing.

Stayed in March 2025

Really clean, staff are brilliant, excellent location. The ladies serving breakfast were beyond kind every morning. Made our stay very easy.

Stayed in March 2025

No soundproofing, noise from road outside (room was on road even though booked “garden view” ) CCTV everywhere, felt intrusive Instant coffee in dining area where complimentary drinks are , this is coffee country! No minibar , it was in description but not there in reality Housekeeping was a bit ropey, just made the bed and put a clean towel, didn’t sweep floors or wipe sink

Comfortable bed, staff were friendly Breakfast good Fairly close to restaurants

Stayed in March 2025

Everything alright:)

The staff is very friendly The breakfast was good It's very nice The cat was cute

Stayed in December 2024

Walking distance to restaurants, breakfast is delicious, room is clean and comfy, the garden is absolutely beautiful to dine in. Staff is super friendly. They even allow us to use their personal cell phone to call our credit card company during an emergency when we lost our cell phones. Manuel and staff went beyond and above helped us restore our account (again and again) when we were in desperate need of help. Cannot be more grateful to the staff!

Stayed in November 2024

The one small thing is that the window in the bathroom could be locked and sometimes you could hear people coming back at nigh but it wasn't too much noise.

The hotel was great, the staff was very friendly and the rooms were super comfortable and well located, the garden was beautiful and the breakfast was really good and all was very good value for money, highly recommend it!

Stayed in October 2024

The staff is very friendly and helpful. The garden is beautiful, it's perfect to have breakfast there and to relax. The rooms are very clean. We had a very good stay there.

Stayed in July 2024

Traffic noise from the street

Comfy beds Early breakfast Cleanliness Location

Stayed in July 2024

traffic is busy an create noise. will like a change on the menu for breakfast, somenthing new or different every other day. breakfast was acceptable

Location was perfect. Went to Provenza many times no need for transportation 7 to 10 minutes walk very safe. Cafe hotel close by, 5min walk open 24 hrs at day.

Stayed in May 2024

not that I didn't like it. but as a vegan, would be nice an option for me (more than just fruits and juice)

everything during my stay was perfect. the staff was super friendly and helped us with all our needs. excellent quality of bathroom supplies (body lotion, soap, shampoo, conditioner) plus: there is a cat as a permanent guest, super cute and loving

Stayed in May 2024

Our room back onto a road and there was a lot noise from traffic. Bad luck for us. The linens had seen better days and it would go a long way if they were replaced.

Good location. Good breakfast. Air conditioning

Stayed in April 2024

The staff member who checked us in Laura was absolutely horribly rude. She did not explain why she was insisting on looking at our passport entry stamp. She was short and unreasonable. If she had kindly explained things to us, then we would not have been frustrated with her request. After waiting one hour to check in, as retaliation she gave us the worst room in the hotel. She walked me to the basement to a room with no windows. I refused to stay there upon refusal, she showed me to another double room with windows, and a balcony. If she had this room available, I don’t know why she offered us the basement. I am sure that it’s because she was punishing us. It’s really a shame because everything after dealing with Laura was great. The room was wonderful. The breakfast was delicious and everybody else on staff was lovely. Except for Laura.

charming, beautiful, great location, surrounded by trees, it feels very safe, very comfortable rooms.

Stayed in March 2024

The bathrooms were adequate in size but some would say too small. They are not ventilated so can have bad odours sometimes.

We had a very good stay here. All was good, room, hot water, breakfast, parking and staff. The location is about a 10-15minute walk to the main drag, Calle 10 but is in another world to it - very calm. The best of both worlds really.

Stayed in February 2024

The communication via booking was not always very reactive and we had to ask several times if we could make our stay longer. Also laundry service was a bit below our expectations : some was not totally dry and was not that well folded so this could be improved to meet the hotel's great standard.

The room was very comfortable and spacious, the included breakfast was quite nice and the garden lovely. The location is nice : 10 minute walk from the Poblado, giving access to where all the excitement is going on but in a quiet spot enabling rest. Special thanks to Lorena at the welcome desk who was so friendly & kind. She did everything to make us feel great.

Stayed in February 2024

Nothing, if it's not broken, don't fix something that works perfectly! Our stay was splendid thanks to the staff, location, and accommodations.

The staff was super friendly and accommodating, they had a great sense of humor and we befriended them over our stay! Breakfast had 3 to 4 options, #1 was an American Breakfast, eggs (We had an omelet with ham, cheese, and veggies every day) any way you want them, toast, croissant, or arepa, with fresh fruit, orange juice, and coffee or hot cocoa. #2 Pancakes with powdered sugar and chocolate glaze. #3 Yogurt Parfait I can't remember the 4th. All were a good size and the breakfast ladies did an amazing job every day ( Breakfast served 6:30 - 9 am)! The location was great for my fiance and me because it was a ten-minute walk away from downtown Palodo and away from the loud busy area. We are middle-aged and prefer to walk instead of taking transportation and this location worked out perfectly for our preferences. There were a lot of older Europeans staying there during our week stay, they were up to eat breakfast early and out on a tour before 8 am. The breakfast dining area is an undercover patio adjacent to the garden view and makes for a wonderful start to the day! A coffee, tea, and water station on the dining patio 24 hours a day and guests can sit there at any hour to relax or use a laptop with a couple of power outlets if needed if they don't want to use the desk in the room. The owner is on the property every weekday and she is delightful, which carries forth throughout the staff, they all seem to be from the same mold (genuinely pleasant)! You feel welcomed and relaxed to move about the hotel as a retreat of sorts. This hotel has a pick-up for the tour of Guatapé, at an exceptional price, as opposed to the online tour which otherwise people booking would have to meet downtown Palodo at a church. We would have stayed another ten days there, but they were fully booked, which in my opinion, tells you everything a potential guest would need to know!

Stayed in February 2024

-

Nice location, kind and friendly staff. Breakfast was also good.

Stayed in January 2024

Hotel is located in a cozy neighborhood, with bars and restaurants nearby. Still only 10min by car from the center. Staff is very helpful and speaks good English. Breakfast is home made, good quality.

Stayed in January 2024

Although no fault of the hotel, construction is ongoing on the street. The construction workers for a nearby building begins work at 7am, which can impact an early morning sleep. I heard them on a Thursday morning but not on a Friday morning (perhaps because it was a Colombia holiday with workers off for the day). There's also an annoying door bell that one can easily hear from the room, even from the second building. It doesn't ring too frequently, but when it does it's pretty loud, and can be especially heard from rooms that are "open" to the elements.

Breakfast was great, service staff was amazing, and the rooms were exceptionally clean.

Stayed in December 2023