Reviews of Casa Lubel
623 Carrera 8, 631020 Salento, Colombia

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Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewNo breakfast- location couldn't be beat. It was right by the town square, where all of the action is.
I just thought it was a little expensive for what it was, compared to other hostels/hotels. But I did enjoy the privacy and nice room.
Hi Kerri, thank you for your kind words about our place and its location. We’ll keep in mind your feedback about the price. We’re glad you enjoyed the privacy and your room. Have a great trip!
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewHi Ida, thank you so much for your lovely comment and perfect scores! We're really happy you enjoyed the cozy atmosphere here. It was a pleasure having you — you're always welcome back!
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewEverything was perfect
Hi Alexandre, thank you so much for your comment and perfect rating! We're really happy to hear that everything was perfect during your stay. We hope to see you again soon!
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewVery clean and close to the centre of Salento. Great common kitchen. Staff were excellent.
Hi Ed, thank you so much for your kind words and great feedback! We're happy to hear you enjoyed the cleanliness, the location, and the common kitchen. It was a pleasure having you with us, and we truly appreciate your compliments about our staff. We hope to welcome you back soon!
Hi Ed, thank you so much for your kind words and great feedback! We're happy to hear you enjoyed the cleanliness, the location, and the common kitchen. It was a pleasure having you with us, and we truly appreciate your compliments abou… Show more
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewI like how the location is close to the main square but not too loud. The facilities are sufficient and clean. The wifi is fast.
The sound isolation was not good but all guests kept their talking at a low level. When I checked in at 1am in the morning the window was open and there were giant bugs in my room, so I spent some time dealing with them before going to bed after 8 hours of long travel.
Hi Yang, thank you so much for your feedback and for sharing your experience with us. We’re happy to hear that you liked the location, the cleanliness, and the fast Wi-Fi. We apologize for the inconvenience with the bugs, and we truly appreciate your understanding. We’ve taken note of your comment about sound isolation and will explore ways to improve it for future stays. It would be a pleasure to welcome you again, and we’ll make sure your next stay is even more comfortable.
Hi Yang, thank you so much for your feedback and for sharing your experience with us. We’re happy to hear that you liked the location, the cleanliness, and the fast Wi-Fi. We apologize for the inconvenience with the bugs, and we truly appr… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 24 January 2025 · Stayed in January 2025
Verified reviewThere is a shared kitchen and a fridge. Location a block away from the town main square from where jeeps go to Cocora.
There is no reception, so in order to check in you’ll have to call the host via mobile/WhatsApp - that may be a problem if you don’t have a local SIM/internet. Hot water in the shower was hot for about 3 minutes, then turned cold.
Hi Sergii, thank you so much for your feedback and for sharing your experience with us. We’re glad to hear you enjoyed the shared kitchen, fridge, and our location just a block away from the main square. We apologize for the inconvenience with the hot water and the check-in process. We’re working on improving both, especially to make check-in easier for guests without local SIM cards or internet. We appreciate your valuable comments and hope to welcome you back soon!
Hi Sergii, thank you so much for your feedback and for sharing your experience with us. We’re glad to hear you enjoyed the shared kitchen, fridge, and our location just a block away from the main square. We apologize for the inconvenience … Show more
Reviewed: 21 December 2024 · Stayed in December 2024
Verified reviewFor value for money this place is great, even with no English the staff were accommodating with leaving luggage so early as we arrived on overnight bus, they also let us check in at 12pm. Wifi was good and the bed was comfortable the extra blanket was appreciated as it does get cold.
The room lets in a lot of noise
Hi Chloe, thank you so much for your wonderful review and your kind words! We’re so glad to hear that you had a comfortable stay and that our team was able to assist with your luggage and early check-in. We appreciate your feedback about the noise in the room. We’ll take that into consideration to improve the experience for future guests. It was a pleasure having you, and we hope to welcome you back soon!
Hi Chloe, thank you so much for your wonderful review and your kind words! We’re so glad to hear that you had a comfortable stay and that our team was able to assist with your luggage and early check-in. We appreciate your feedback about t… Show more
Reviewed: 20 December 2024 · Stayed in December 2024
Verified reviewReviewed: 12 November 2024 · Stayed in November 2024
Verified reviewReviewed: 14 October 2024 · Stayed in October 2024
Verified reviewLocation , near the central park
Hi Andrew, thank you so much for your feedback and for your great ratings. We’re glad you enjoyed the location and the cleanliness of the place. We appreciate your comments regarding the comfort and value for money, and we’ll take them into consideration for future improvements. It would be a pleasure to welcome you back soon!
Hi Andrew, thank you so much for your feedback and for your great ratings. We’re glad you enjoyed the location and the cleanliness of the place. We appreciate your comments regarding the comfort and value for money, and we’ll take them int… Show more
Reviewed: 7 October 2024 · Stayed in September 2024
Verified reviewThe staff was very helpful and responsive. Very good location, close to plaza Simon Bolivar. Good quality WiFi. We also used kitchen corner frequently.
During the day there was no water. I know it's a problem of low pressure in the water facility in the entire aldea, just didn't expect it.
Hi Ivo, thank you so much for your great feedback! We’re thrilled to hear that you found our staff helpful, the location convenient, and the WiFi quality good. It’s also wonderful that you enjoyed using the kitchen. We sincerely apologize for the issue with the water during the day. We understand that this can be inconvenient, and we are working to address it as much as possible. We truly appreciate your understanding, and we hope to welcome you back soon!
Hi Ivo, thank you so much for your great feedback! We’re thrilled to hear that you found our staff helpful, the location convenient, and the WiFi quality good. It’s also wonderful that you enjoyed using the kitchen. We sincerely apologize … Show more
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewBeautiful and wonderful place, owners are so attentive and detail oriented. I highly recommend if staying in the town of Salento.
All was perfect
Hello Rosio, thank you so much for your kind words! We're thrilled to hear that you had a perfect experience and that our attention to detail made your stay even better. It was a pleasure hosting you, and we truly appreciate your high recommendation. We hope to welcome you again in the future!
Hello Rosio, thank you so much for your kind words! We're thrilled to hear that you had a perfect experience and that our attention to detail made your stay even better. It was a pleasure hosting you, and we truly appreciate your high r… Show more
Reviewed: 21 August 2024 · Stayed in August 2024
Verified reviewReviewed: 19 August 2024 · Stayed in August 2024
Verified reviewReviewed: 11 August 2024 · Stayed in August 2024
Verified reviewThe property is extremely central, clean room
While the location is downtown, it is extremely t noisy at night (bar next door). The walls are very thin and you can hear everyone else talking when you’re in your room. I spoke to the owner about other members yelling in the shared space at midnight and he brushed it off with a bit of a laugh. Would be good if the hostel provided some information on suggested activities/recommendations
Reviewed: 31 May 2024 · Stayed in May 2024
Verified reviewThe owner was very helpful and came to pick is up to the plaza to take us yo the hotel, everything was spotless clean and the room was very good
I like everything
Reviewed: 26 April 2024 · Stayed in April 2024
Verified reviewAwesome location near the town square Hosts were so nice and accommodating, they allowed early check in Place is very clean Room with mountain view is fabulous ❤️ Good value
Nothing
Reviewed: 15 April 2024 · Stayed in April 2024
Verified reviewThe landlord is super sweet, the house is super nice, clean, beautiful. It's really nice. Spacious, good kitchen, great beds, balcony, view. Super!
I think it's a Colombian thing. The windows are different than what we're used with and they don't really keep noise out. But they keep the room at a good temperature, and I prefer that.