Reviews of Estelar Recinto Del Pensamiento Hotel Y Centro De Convenciones 3 stars
Kilometro 11 Vía Al Magdalena, 170001 Manizales, Colombia

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Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewThis place was quite costly and we were excited about birding the property. All the pictures of the hummingbirds is what made us book here. Unfortunately, that didn't work out.
We were all ready for the trails and doing some birdwatching/photography. However, we were locked out of the trails and in order to have access we had to wait until the time when birds are not as active (mid-day). No trail access for the dawn chorus. And then, we were asked to pay on top of that. "For our safety" - we found that a bit insulting. We only booked overnight and were off to the next place at 6:30am so this place was a dud for someone who likes nature. We only could walk around the buildings from dawn til 6:30am since ever trail was gated up. We left to better birding without breakfast and feeling like we wasted a lot of money.
Dear guest, Thank you for your feedback. We’re sorry for the inconvenience during your visit. Please note that the trails and ecological routes are not managed by Hoteles Estelar, but by an external provider within the property. We appreciate your understanding and will take your comments into account to help improve the overall experience for our visitors. Sincerely, Jaime Bolivar
Dear guest, Thank you for your feedback. We’re sorry for the inconvenience during your visit. Please note that the trails and ecological routes are not managed by Hoteles Estelar, but by an external provider within the property. We apprecia… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe ecological walk was spectacular, the staff was very attentive! Amazing place!🇦🇲🙏💜👌🙂
Hello,@Sonia Thank you very much for your comment! We are glad you enjoyed your stay and service at Estelar Recinto del Pensamiento. Best regards from this team, which will always be ready to serve you with the quality that characterizes Estelar Hotels. Thank you again! Jaime Bolivar General Manager
Hello,@Sonia Thank you very much for your comment! We are glad you enjoyed your stay and service at Estelar Recinto del Pensamiento. Best regards from this team, which will always be ready to serve you with the quality that characterizes Es… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 May 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewThe breakfast was OK but could be improved.
Better pastries. Potatoes with the eggs.
Hi, @Judith We just wanted to thank you for taking the time to write this review of Estelar Recinto del Pensamiento , every comment like this helps us to improve and continue to be your first choice. We are very grateful for customers like you and hope to have you with us soon. Thanks again! Jaime Bolivar General Manager
Hi, @Judith We just wanted to thank you for taking the time to write this review of Estelar Recinto del Pensamiento , every comment like this helps us to improve and continue to be your first choice. We are very grateful for customers lik… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewExcelente
Hello, @Alejandro Thank you very much for your comment! We are glad you enjoyed your stay and service at Estelar Recinto del Pensamiento. Greetings from this team that will always be ready to serve you with the quality that characterizes Estelar Hotels. Thank you again! Jaime Bolivar General Manager
Hello, @Alejandro Thank you very much for your comment! We are glad you enjoyed your stay and service at Estelar Recinto del Pensamiento. Greetings from this team that will always be ready to serve you with the quality that characterizes Es… Show more
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewWe liked everything about the hotel! It started with the welcome we received when we arrived - it was pouring rain and we were with our motorcycles, soaking wet and tired; the lovely gentleman from reception came outside to welcome us and show us where to park so we'll be as close as possible to our room, and brought a trolly with him so that we can carry our stuff to the room. The room was a bit small, but immaculately clean and well equiped. The outdoor area of the hotel is stunning, and beautiful to wander around in, so many flowers and birds and sheep and butterflies. we missed the tours, but had we stayed another day we'd definitely join them. The restaurant adjacent to the hotel was fantastic, we had a great dinner there as well as breakfast (included in the price) and it was great to have somewhere close by to dine
We loved everything. The room could have been a bit bigger, but it wasn't a deal breaker.
Hello, Hadar We just wanted to thank you for taking the time to write this review of Estelar Recinto del Pensamiento , every comment like this helps us to improve and continue to be your first choice. We are very grateful for customers like you and hope to have you with us soon. Thanks again! Jaime Bolivar General Manager
Hello, Hadar We just wanted to thank you for taking the time to write this review of Estelar Recinto del Pensamiento , every comment like this helps us to improve and continue to be your first choice. We are very grateful for customers li… Show more
Reviewed: 25 January 2025 · Stayed in December 2024
Verified reviewReviewed: 19 January 2025 · Stayed in December 2024
Verified reviewGreat room, spacious and clean. Very friendly staff!, the person in the reception, Carlos, made our stay even more pleasant. In the restaurant area they even spoke English which as a very nice surprise.
The Spa didn't fulfill our expectations, my boyfriend had a massage but it was quite poor. We went to this place to escape from the city noise, but for our surprise, there was an party/celebration that went over the midnight and kept us awake. Quite disappointing to be honest.
Hello,@Valentina We just wanted to thank you for taking the time to write this review of Estelar El Recinto del Pensamiento , every comment like this helps us to improve and continue to be your first choice. We are very grateful for customers like you and hope to have you with us soon. Thank you again! Jaime Bolivar
Hello,@Valentina We just wanted to thank you for taking the time to write this review of Estelar El Recinto del Pensamiento , every comment like this helps us to improve and continue to be your first choice. We are very grateful for custo… Show more
Reviewed: 9 January 2025 · Stayed in November 2024
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in December 2024
Verified reviewNot in the city center
Looks old
Hi, We just wanted to thank you for taking the time to write this review of Estelar Recinto del Pensamiento, every comment like this helps us to improve and continue to be your first choice. We are very grateful for customers like you and hope to have you with us soon, thanks again! Jaime Bolivar General Manager
Hi, We just wanted to thank you for taking the time to write this review of Estelar Recinto del Pensamiento, every comment like this helps us to improve and continue to be your first choice. We are very grateful for customers like you and h… Show more
Reviewed: 14 December 2024 · Stayed in November 2024
Verified reviewReviewed: 10 October 2024 · Stayed in October 2024
Verified reviewWell located, next to the main road that goes towards the Nevado del Ruiz.
The carpet looked old, and the walls on the room were just plain. I did no have the opportunity to use all the facilities. I did not like that the person working at the reception was more worried about a piece of paper showing that the kid with me was my son. I have travelled with him to many hotels around the world, but this guy told me, that I could not stay, if I did not have that piece of paper. Thank God, I have a copy of my son’s Birth Certificate on my phone. It was getting late at night when we arrived. I was traveling just with my 16 year old son.
Hello, @Felix We just wanted to thank you for taking the time to write this review of Estelar Recinto del Pensamiento , every comment like this helps us to improve and continue to be your first choice. We are very grateful for customers like you and hope to have you with us soon. Thanks again! Jaime Bolivar General Manager
Hello, @Felix We just wanted to thank you for taking the time to write this review of Estelar Recinto del Pensamiento , every comment like this helps us to improve and continue to be your first choice. We are very grateful for customers l… Show more
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewThe hotel has a nice campus with lots of green vegetation. They have tours through the forest and the staff was very very friendly and willing to help in every way possible.
The rooms smell weird because of the carpet and the ventilation isn't enough. Because of this they have some humidity problems that are noticeable in some parts of the room. When we first arrived we asked for a room change and they all smelled exactly the same. We stayed here because we had an event in Termales del Otoño and are expectations were quite high so coming back every night was a bit of a disappointment. We didn't love our saty but we didn't hate it either. Taking into account the location and the amount of care it takes to run a hotel this wasn't bad at all. It just... could be better.
Hello, @Esteban Thank you very much for preferring us during your visit to the city of Manizales and for sending us your comments, we take very seriously your recommendations, because thanks to them we can take improvement actions in each of our areas. Greetings from this team that will always be ready to serve you with the quality that characterizes Estelar Hotels. Thank you again! Jaime Bolivar General Manager
Hello, @Esteban Thank you very much for preferring us during your visit to the city of Manizales and for sending us your comments, we take very seriously your recommendations, because thanks to them we can take improvement actions in each o… Show more
Reviewed: 26 September 2024 · Stayed in September 2024
Verified reviewReviewed: 20 August 2024 · Stayed in July 2024
Verified reviewReviewed: 7 August 2024 · Stayed in August 2024
Verified reviewThe surroundings were astonishing. The location was a bit far away from the city but the views worth it
Hello, @John Thank you very much for your comment! We are glad that you enjoyed your stay and service at Estelar Recinto del Pensamiento. Greetings from this team that will always be ready to serve you with the quality that characterizes Estelar Hotels. Thank you again! Jaime Bolivar General Manager
Hello, @John Thank you very much for your comment! We are glad that you enjoyed your stay and service at Estelar Recinto del Pensamiento. Greetings from this team that will always be ready to serve you with the quality that characterizes E… Show more
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewGood quiet posItion. Restaraunt
Breakfast Is very small
Hello, @grahame We just wanted to thank you for taking the time to write this review of Estelar El Cable, every comment like this helps us to improve and continue to be your first choice. We are very grateful for customers like you and hope to have you with us soon. Thanks again! Jaime Bolivar General Manager
Hello, @grahame We just wanted to thank you for taking the time to write this review of Estelar El Cable, every comment like this helps us to improve and continue to be your first choice. We are very grateful for customers like you and ho… Show more
Reviewed: 23 July 2024 · Stayed in July 2024
Verified reviewReviewed: 24 June 2024 · Stayed in June 2024
Verified reviewReviewed: 13 June 2024 · Stayed in June 2024
Verified reviewNo roof from rooms to dinning!
Hello, @Carlos Thank you very much for preferring us during your visit to the city of Manizales and for sending us your comments, we take very seriously your recommendations, because thanks to them we can take improvement actions in each of our areas. A greeting from this team that will always be ready to serve you with the quality that characterizes Estelar Hotels. Thank you again! Jaime Bolivar General Manager
Hello, @Carlos Thank you very much for preferring us during your visit to the city of Manizales and for sending us your comments, we take very seriously your recommendations, because thanks to them we can take improvement actions in each of… Show more
Reviewed: 26 April 2024 · Stayed in April 2024
Verified reviewnot very good they should have better options for the restaurant
the hotel's guests are not very many, it will be more efficient to have a cook available to take orders instead of having a buffet with over haeted food
Hello Mauricio Thank you very much for preferring us during your visit to the city of Manizales and for sending us your comments, we take very seriously your recommendations, because thanks to them we can take improvement actions in each of our areas. A greeting from this team that will always be ready to serve you with the quality that characterizes Estelar Hotels. Thank you again! Jaime Bolivar General Manager
Hello Mauricio Thank you very much for preferring us during your visit to the city of Manizales and for sending us your comments, we take very seriously your recommendations, because thanks to them we can take improvement actions in each of… Show more
Reviewed: 1 April 2024 · Stayed in March 2024
Verified review