Calle de la Estrella #4-27, centro historico, Centro, 570005 Cartagena de Indias, Colombia
#40 of 322 hotels in Cartagena de Indias
Guests' ChoiceBased on 151 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.9
Facilities
9.3
Staff
9.6
Value for money
8.9
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 July 2025
Ligia
United StatesThe ambiance.
Stayed in June 2025
Reviewed: 28 May 2025
Kylie
United StatesCant think of anything…
Such a lovely place!!! The place is beautiful. Loved hanging out at the rooftop pool. Having breakfast made for us everyday was so nice. I would recommend this place to everyone. Such good value for money.
Stayed in May 2025
Reviewed: 24 May 2025
Alexandra
United StatesThe hotel was beautiful and in a great location
Stayed in May 2025
Reviewed: 18 May 2025
Natalie
United KingdomPool area on the roof needs a bit of tlc but this is a minor detail. This is a really great hotel.
Beautiful building, great location, kind and friendly staff.
Stayed in April 2025
Reviewed: 13 May 2025
Judith
United StatesThe staff was sometimes friendly, sometimes not. There is some basic customer greeting, etc. that could be improved.
Lovely old building in excellent location.
Stayed in May 2025
Reviewed: 12 May 2025
Kukka
LuxembourgThe hotels’ sign on the street was a bit difficult to notice.
Location, friendly staff, nice rooftop swimming pool.
Stayed in May 2025
Reviewed: 10 May 2025
Gerhard
Austrialack of electrical sockets
Somewhat elderly hotel but best location. Very helpful and attentive staff.
Stayed in May 2025
Reviewed: 17 April 2025
Benjamin
AustraliaOne small downside: there was stagnant water near the indoor tree, which unfortunately attracted quite a few mosquitoes. It would be great if the hotel could look into this, as everything else was very well
Super hotel, full of charm and perfectly located in the heart of the old town. The property is rich in history, and they’ve done a great job preserving its authentic character while offering all the comfort of a modern 4-star hotel. Lots of thoughtful details throughout — from the beautiful patio and cosy library to the rooftop pool with great views. It was truly a special and memorable experience. Tip: If you can, ask for the first room downstairs — it was spacious with high ceilings, and I’m pretty sure it’s one of the best rooms in the hotel. It really added to the overall charm and comfort of our stay.
Stayed in April 2025
Reviewed: 14 April 2025
Triandafilli
United StatesPool was amazing, breakfast was very good
Stayed in April 2025
Reviewed: 10 April 2025
David
United StatesBeautiful place with kind staff and welcoming atmosphere. The absolute best place to stay if in Cartagena :)
Stayed in March 2025
Reviewed: 13 March 2025
Daniel
United KingdomNothing, it was all great. If you're limited mobility, you might struggle getting up the stairs as there is no elevator.
Beautiful old building, amazing location bang in the centre of Cartagena, lovely rooftop pool with great view and charming owner. We loved our stay at this beautiful hotel.
Stayed in December 2024
Reviewed: 11 March 2025
Margaret
United StatesThe property had old world charm with modern amenities. The staff was so accommodating and helpful. Breakfast was made to order and served with a smile. Henri, the owner, is charming, witty and attentive. Location is superb.
Stayed in March 2025
Reviewed: 19 January 2025
Anca
United StatesWe had the highest floor room. It didn’t bother us but others might mind the steps.
Beautiful common spaces, great atmosphere due to the architecture and furnishings in the common areas (less so in the room). Perfect location in the center of the old town but within easy walk to Getsemani as well as to the Bocagrande beach. The hotel has no bar or options to buy any food/drinks but there are lots of cafes, restaurants, juice stands in the vicinity, even across the street.
Stayed in January 2025
Reviewed: 9 January 2025
Marco
United StatesThey seem to do the classic Colombian style breakfast which is good. I just wish it was buffet style. But that’s the experience!!
Just about everything. Perfect location one block from the crowded messy crowed streets, amazing staff, beautiful property, very clean, safe and really cool mezzanine bedroom!! The owner also went above and beyond to take care of us.
Stayed in December 2024
Reviewed: 27 December 2024
Gui
BrazilBreakfast could definitely improve. There's only one limited option each day.
The place is a wonderful colonial house in the very center of Cartagena - everything within the wall city is walking distance. The room is big and well equipped.
Stayed in December 2024
Reviewed: 17 December 2024
Eric
United StatesWe felt so lucky to stay at this this hotel. it is an amazing property. The building has so much character. The roof top pool is fun with a view over the city. The staff were so friendly and helpful. wish we could give more than five stars.
Stayed in December 2024
Reviewed: 17 December 2024
Francisco
United Statesthe staff there are increidble, amaizing people how kind are all of them , I recommend this hotel so beautiful , the breakfast is wonderful
Stayed in December 2024
Reviewed: 13 December 2024
Adam
United KingdomRooms were spacious and nicely decorated. The rooftop pool is small but very relaxing and was empty when we we there, good views over the city. Staff are very friendly and helpful It is slightly out of the main parts of Cartagena so has no noise issues but only a few minutes walk to the hustle and bustle
Stayed in December 2024
Reviewed: 20 November 2024
Steve
United KingdomArea for swimming pool at top is very limited if 4 or more people up there ! pick the right time and its a little oasis of privacy and calm !
Location right in heart of old town Room was good size great shower hot and powerful and roomy Breakfast was lovely scrambled eggs with a local addition on side great strong and plenty of coffee !
Stayed in November 2024
Reviewed: 24 October 2024
David
United StatesThis is a beautiful hotel with an amazingly friendly staff (Susanna + Kelly & others) This was our fourth visit, and we always have a great time. The breakfast is always delicious. There is a great pool on the roof with views of the whole city and the ocean.
Stayed in October 2024
Reviewed: 22 October 2024
Joanna
United StatesThe pillows on the bed weren't very comfortable so I wish they had more to choose from.
Great location right in the heart of the old town but on a very quiet street. Breakfast was great, staff was friendly and room was just as I expected. AC worked great!! Great value for the price.
Stayed in October 2024
Reviewed: 22 October 2024
Michael
AustraliaNada
This is a fabulous property centrally located with easy access to all of the historic centre landmarks, as well as great cafes and restaurants. Beautiful colonial building with very comfortable bed, good bathroom, strong air conditioning and beautiful furnishings. The rooftop pool is gorgeous and given the small size of the hotel never too busy while I was there. Finally, the service was charming and very competent. They even enquired about any improvements, for which I couldn’t come up with any suggestions! Highly recommend :)
Stayed in October 2024
Reviewed: 15 October 2024
Nasr
PanamaToo many steps to get to our room
The decoration and the location
Stayed in September 2024
Reviewed: 14 October 2024
Jorge
United StatesOur experience was great. There was nothing we lacked or anything else we wished we had. Highly recommend it and will definitely come back.
Freshly-made breakfast every day, beautiful place, amazing ready to help staff, and walking distance to everything Cartagena has to offer.
Stayed in September 2024
Mission, USA
Hernádkércs, Hungary
Rio de Janeiro, Brazil
Eckernförde, Germany
Morelia, Mexico
Méribel, France
Catania, Italy
Kuala Besut, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content