Reviews of Casa Emmanuel Salento
3-27 Carrera 5, 631020 Salento, Colombia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewVery clean rooms, great communication with the owner before our arrival and after our departure, when she helped us by sending some forgotten items to our next accommodation. First room we were given was really tiny but the owner made all possible arrangements to give us bigger room.
small rooms
Thank you for your comments.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGood location
Thank you for choosing us.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 March 2025 · Stayed in March 2025
Verified reviewThis small hotel is very nice, quiet, near by everything and owners are very friendly and helpful. I highly recommend
Nothing
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewLocation
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 14 September 2024 · Stayed in September 2024
Verified reviewReviewed: 22 August 2024 · Stayed in August 2024
Verified reviewClean Great location, close to main square Friendly host
Very noisy in the morning Bathroom on the other side of the hallway Must pay in cash
Reviewed: 13 August 2024 · Stayed in June 2024
Verified reviewCasa Emmanuel is located on a quiet street, walking distance from all major tourist spots in town. The room is large, the bed is comfortable and the bathroom is spotless with a hot shower. The communal kitchen is spacious and very well equipped and the owner went above and beyond to help accommodate any requests I had and was truly the highlight of the stay. The place only has a handful of rooms, so you feel like you're staying at a house rather than a crowded hostel. I would highly recommend this place to anyone visiting Salento.
Nothing.
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewEverything is perfect
Nothing
Reviewed: 18 May 2024 · Stayed in May 2024
Verified reviewVery good location and very good value for money. Friendly owner who makes you feel at home.
Gracias, jaro
Reviewed: 16 April 2024 · Stayed in April 2024
Verified reviewThe lady who owns the hostel was super kind and helpful. The room and bathroom were clean and comfy:)
Reviewed: 12 April 2024 · Stayed in April 2024
Verified reviewI loved this place so much! The owner was so lovely and helpful. I had a room and a bathroom to myself and was able to use the kitchen. My experience overall was so wholesome. I would recommend it to anybody :)
Reviewed: 12 January 2024 · Stayed in January 2024
Verified reviewThe house was located only 2 blocks away from the town Center. It was very clean and the rooms were nice and comfortable