Reviews of Hotel Rilux Tolu 5 stars
El Francés rural antes del caño de la Alegría, 706010 Tolú, Colombia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewLocation, the property was nice
The food unfortunately was not well handled and we got intoxicated due to bad manipulation of food in terms of maintenance of cold chain. No first aids available
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe staff was excellent. They catered to our every need.
It could not have been better.
Reviewed: 25 August 2024 · Stayed in August 2024
Verified reviewRoom was confortable, has a good pool it is close to the sea and public areas are very nice and the view every day was amazing
The pool needs cleaning frequently due to is open to the environment
Reviewed: 2 July 2024 · Stayed in July 2024
Verified reviewReviewed: 28 December 2023 · Stayed in December 2023
Verified reviewBeautiful place
It was so expensive!!it didn’t have many facilities. Is like a beautiful house
Reviewed: 21 September 2023 · Stayed in September 2023
Verified reviewCleanliness of room and comfortable beds. The house has an electric generator.
The main kitchen was not working, the breakfast/dinning room was unavailable. No breakfast options and not enough for everyone - only coffee. They run out of fruit and bread every day. No ice, drinks or snacks available. They run out of water bottles on our second day.
Reviewed: 19 September 2023 · Stayed in September 2023
Verified reviewReviewed: 18 September 2023 · Stayed in September 2023
Verified reviewRemote and beautiful. The staff was amazing. They cook to order. Fishermen being fresh catch up to the patio for you to chose from. They cook it right there. We spoke no English the and the staff was just phenomenal.
The beds could have been softer. And a blanket.
Reviewed: 5 September 2023 · Stayed in September 2023
Verified reviewReviewed: 27 August 2023 · Stayed in August 2023
Verified reviewThe staff was nice and the place was clean.
There were no wash clothes or hot water. No one spoke English and they didn't accept card payments for food. I would have been totally lost if I didn't travel with friends who spoke Spanish. The beach water wasn't blue.
Reviewed: 24 August 2023 · Stayed in August 2023
Verified reviewThey didn’t have a hair blow dryer and only had one iron for the whole hotel.
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewThe outlook into the beach
The water pressure was low & water not as hot also softer towels
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewStaff was amazing, and they were very polite And everything was very clean
That it was so far away from the airport
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewProperty had a beautiful view towards the ocean
The property is quite outdated and a bug problem
Reviewed: 20 June 2023 · Stayed in June 2023
Verified reviewBeach infornt of the house
Too expensive
Reviewed: 19 June 2023 · Stayed in June 2023
Verified reviewReviewed: 18 January 2023 · Stayed in January 2023
Verified reviewThe property is new
The property doesn’t even provide water bottles for purchase. There is no restaurant on site. It’s far away from everything and I think it was overpriced. They also charged us an additional tax that we were not supposed to pay because we are not Colombian residents, that tax was almost 20% more.
Reviewed: 17 January 2023 · Stayed in January 2023
Verified reviewReviewed: 17 January 2023 · Stayed in January 2023
Verified reviewGabriel, Tatiana and the rest of members of the staff were amazing! They made us feel at home. one of the best stays in out whole trip 2 weeks in Colombia.
Reviewed: 15 November 2022 · Stayed in November 2022
Verified reviewReviewed: 14 November 2022 · Stayed in November 2022
Verified reviewReviewed: 31 October 2022 · Stayed in August 2022
Verified reviewReviewed: 2 October 2022 · Stayed in July 2022
Verified reviewReviewed: 22 September 2022 · Stayed in September 2022
Verified review