Great location, the staff is friendly and very helpful. Clean room, everything works, comfortable bed, very good breakfast.

Stayed in August 2025

Non applicable! Everything was above outstanding!

I found that everyrhing is this property and staff was outstanding. The staff was excellent and helpful with any additional questions I had. The restaurant staff during breakfast were attentive and caring. The rooms themselves were gorgeous and clean. Anything that I needed help with was met with exceptional customer service and propriety. I would recommend this property to anyone who us looking to have a high level of care and quiet space to explore Cartagena.

Stayed in August 2025

Property was well located, clean, modern and the rooms are quiet. Even more memorable, the staff was friendly and helpful 24/7.

Stayed in May 2025

Perfect location and excellent staff and services. The restaurant was terrific too..

Stayed in April 2025

The staff was very helpful and friendly

Stayed in April 2025

Unfortunately, we were not able to stay at the Movitch. 15 days after we booked, they contacted us to say that they had a computer issue and there were no rooms for us. HOWEVER, they completely did right by us. They not only gave us a voucher to come eat at the restaurant, they also put us up in a beautiful hotel down the street and upgraded us (Charleston Santa Theresa). Thank you Movitch! We will highly recommend both of the hotels!

Stayed in March 2025

Great room - comfortable bed, awesome air conditioning, spacious. The breakfast was outstanding! Order off a menu vs buffet. Everything was good. Staff super responsive and helpful. Great location in old city. Only drawback was the band that plays in the square are loud. But they stopped playing around 9ish. Nothing the hotel can do about it. The location of property was short walk to all the activities we did.

Stayed in February 2025

Liked everything

Perfect location in historic district around the corner from boliver square and gold museum. 2 minutes from lots of stores and restaurants. Staff very helpful. Rooftop bar was fun. Massages great and inexpensive.

Stayed in December 2024

It is beautiful, very clean and excellent service!

Exceptional

Stayed in November 2024

Great property. Great location. Staff was friendly and helpful. They helped set up a birthday bouquet and flowers for my wife. Turned out great. Cleaning staff was thorough and helpful. Rooftop pool was my go-to every chance I had some down time.

Stayed in December 2024

The location of this hotel is perfect. What makes this hotel special is the staff. Special shout out to Nelson at the front desk who was amazing and went above and beyond! He helped us with all of our dinner reservations, excursions, and even helped us find a dentist for a dental emergency! Nelson, thank you for making our vacation so special and for being the absolute best!

Stayed in December 2024

I liked everything

It’s beautiful and clean, it’s near everything you need

Stayed in September 2024

The service at breakfast were very very slow. At night we could hear outside noise

Roof top. The front desk service .

Stayed in August 2024

Everything was great!

The hotel is located at walking distance to all the main streets where there are boutiques and restaurants in the city.

Stayed in June 2024

The entire experience was absolutely amazing while staying at the hotel!

Stayed in June 2024

Loved the location and the rooftop is great. The staff was very sweet and even had a piece of cake waiting in our room for my friends birthday!

Stayed in April 2024

Nothing

Quality and service

Stayed in April 2024

Small swimming pool.

Beautiful hotel with a well deserved tag « Small Luxury Hotel of the World ».

Stayed in April 2024

After a couple days stay, our room developed a leak in the closet . As a result some of our clothes got wet. We reported it to front desk and requested to be moved to an upgraded room for our inconveniences. We were moved however, we were told no upgraded rooms were available. We had scheduled massages for two people and requested those to be complimented. I was told that my request was approved; however, upon checking out, both massages were being charged to my room . When I inquired about the charges, I was told that they can only remove the charge for one of the massages. I was not happy about that. That was not good customer service!

The location was great! Generally the property was nice

Stayed in March 2024

Clean and nice staff

Stayed in March 2024

Rooms were a little dated and were quite loud (both nights heard loud music until 1 or 2AM)

Good location and beautiful roof top

Stayed in January 2024

The price

Excellent views, great staff. A bit overpriced.

Stayed in October 2023

excellent

Stayed in November 2023

The hotel was clean and the staffs were extremely friendly and helpful. Location is very convenient walking distance to restaurants and bars. The rooftop top bar is everything iota a must see. I enjoyed the massage.

Stayed in August 2023