Carrera 14 Centro #19-20, 630004 Armenia, Colombia
#24 of 76 hotels in Armenia
Guests' ChoiceBased on 42 hotel reviews
8.5Cleanliness
8.6
Comfort
8.4
Location
8.9
Facilities
8.3
Staff
9.3
Value for money
8.9
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 19 June 2025
Thais
PeruEverything seems old; the view from the window wasn't great. I want a table to eat at. I arrived late and got something to eat in my room, but there wasn't any table, so I had to eat on the bed.
I liked that there was someone available 24/7 to open the door for me. I did a late check-in at 22:00, and the room was elementary, but at least it had a private bathroom. The people at the counter were gentle and recommended places to eat.
Stayed in June 2025
Reviewed: 16 June 2025
Trailseeker
United KingdomIt's a bit noisy at night, with a lot of homeless people around, and it has a somewhat doggy feel, but we didn't have any problems. I wouldn't walk alone around the area at night. The bed and pillows weren't very comfortable.
Central location. Not the best area in the city but fine for 1 night
Stayed in May 2025
Reviewed: 13 June 2025
Sophie
AustriaIncredible price-quality ratio, The staff was extremely friendly and helpful. Booking and communication in andvance was uncomplicated.
Stayed in June 2025
Reviewed: 21 May 2025
Andrew
United StatesThe fridges aren't cold
Great helpful staff, quiet, great location, very clean rooms.
Stayed in May 2025
Reviewed: 3 May 2025
Anna
RussiaWe saw two cockroaches, one in the room and one in the bathroom. The window was covered with something, so there was very little natural light and no view.
We stayed for one night during our trip from the Tatacoa Desert to the Cocora Valley. It was important for us to spend the night in a safe area. Our bus was delayed by 2 hours, and we arrived at 1:30 AM. We were worried we wouldn’t be able to get into the hotel, but the administrator answered the phone immediately and waited for us. He was also available on WhatsApp, which we really appreciated — excellent service! The hotel is located right in the city center. At night, the streets were empty but felt safe. In the morning, the neighborhood came alive — a lovely, vibrant area with great cafés for breakfast and close to Bolívar Square. The room had everything we needed. The shower had very hot water available right away, without waiting. Everything was clean, and there was furniture to store our things.
Stayed in May 2025
Reviewed: 11 April 2025
Camilo
United StatesLocation, staff, and affordable
Stayed in April 2025
Reviewed: 3 December 2024
Bronagh
United KingdomThe room was very warm. There were a couple of stains on the bed sheet, but everything else was clean.
Good, clean hotel in the centre of Armenia. In a safe location, close to restaurants and cafes. 20 minute walk from the bus terminal. Very good for the price.
Stayed in December 2024
Reviewed: 17 October 2024
Remy
CanadaElectric sockets need to be replaced in the rooms loose connection to recharge electronics ( talked to other guests it was also their main criticism)
On the walking street downtown, comfy bed WiFi ok , great friendly helpful staff , I will return . Truly 24hour reception I go out late night had no issues to get back inside the hotel ( this is a problem many hotels have staff sleep at night and do not answer the door promptly)
Stayed in September 2024
Reviewed: 18 August 2024
Cihan
Hong KongThe staff were kind and the room great for the price
Stayed in August 2024
Reviewed: 2 August 2024
Vincent
United StatesBed was not very comfortable and not big enough for 2( we asked for a double). Also, sound proofing is not the best so you can hear people talking and even when the phone rings. But, regardless, I recommend this hotel as a good option.
The location was very good right in the center of town. It is a bit off the main road so you need to walk a few steps to reach the door which is not very prominent. The shower was very good with hot water and good pressure. The staff is very friendly and polite and especially the owner. It is very good value for a short stay in Armenia.
Stayed in August 2024
Reviewed: 20 June 2024
Jorge
ColombiaI recently stayed at Armenia Centro in Armenia and had a wonderful experience. The room was nice and big, providing ample space to relax and work comfortably. The WiFi was excellent, allowing me to work without any interruptions. The bathroom was spacious and well-maintained, adding to the overall comfort of my stay. The highlight of my visit was the amazing staff. They were incredibly friendly and helpful, making me feel welcomed and ensuring all my needs were met. Their excellent service truly enhanced my stay. Overall, I had a fantastic time at Armenia Centro and would definitely stay here again.
Stayed in June 2024
Reviewed: 16 June 2024
Steve
ColombiaNo city view.
City centre location. Very good shower and nice bathroom. Our room had very little noise for a city centre location.
Stayed in June 2024
Reviewed: 17 May 2024
Agnes
NetherlandsEverything was lovely.
The host was extremely friendly and helpfull. The room was large, light (but with good curtains) and clean. The bathroom was also large and clean. The bed was comfortable. The location was very good.
Stayed in May 2024
Reviewed: 15 May 2024
Katrina
SingaporeWater in shower took a while to drain down.
Fantastic location! Old hotel had been newly renovated under new management. Clean and comfortable space. Rooms had a small stand fan and hairdryer! Common fridge was provided outside the room too..
Stayed in May 2024
Reviewed: 13 April 2024
Marco
ColombiaNothing I didn’t like, I liked it all.
Everything was amazing, the attention was pretty good.
Stayed in April 2024
Reviewed: 27 March 2024
D'arcy
AustraliaNo issues
Centrally located, surprisingly quiet. Clean basic room. Friendly, helpful staff
Stayed in March 2024
Reviewed: 15 January 2025
Nathan
United KingdomIt's very budget and dated. I'd only stay one night passing through. Noise proofing could be better although, we never woke up in the night. Very basic.
Price. Helpful employees working 24/7
Stayed in January 2025
Reviewed: 1 January 2025
Carolina
ColombiaThe room was not the expected, we had to claim for a change. Luckily, the stuff was pretty collaborative and helped us a lot.
The attention of the stuff with the accomodation.
Stayed in December 2024
Reviewed: 25 June 2025
Fabian
United StatesThere are no comments available for this review
Stayed in May 2025
Reviewed: 20 June 2025
Stefania
ColombiaThere are no comments available for this review
Stayed in May 2025
Reviewed: 25 March 2025
Paula
AustraliaThere are no comments available for this review
Stayed in March 2025
Reviewed: 18 March 2025
Granada
ColombiaThere are no comments available for this review
Stayed in March 2025
Reviewed: 16 February 2025
Hilton
United StatesThere are no comments available for this review
Stayed in February 2025
Reviewed: 11 January 2025
Boris
ArgentinaThere are no comments available for this review
Stayed in January 2025
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content