The Hotel's location is ideally for exploring Walled city...everything is a walking distance. Hotel's staff is very friendly, helpful and professional The hote is very cosy... it feels like you are at home.

Stayed in August 2025

Our room 2 “Conquista” was right next to the breakfast area which made it a little noisy in the morning. The hotel’s pool was not working while we were staying there but as mentioned above this was not an issue at all since we had anyways access to other two excellent hotels

Excellent location; room was cleaned every day. But the MAJOR benefit is that by staying at this hotel you ALSO get access to other two fantastic hotels where you can enjoy their breakfast and their pools FOR FREE! The other two hotels are a 3 min walk from Alfiz.

Stayed in August 2025

Not applicable!

Very friendly stand, beautiful room, perfect location.

Stayed in July 2025

Clean, excellent location

Stayed in July 2025

Property was great. I liked everything.

The property was amazing. My only note did that the room needed a bit more storage for clothes.

Stayed in June 2025

We loved everything from the moment you arrive, they welcome you with a family atmosphere and a spectacular drink. The people are super attentive and willing to help you with everything. I would return without thinking twice: highly recommended.

Stayed in April 2025

We loved everything from the moment you arrive, they welcome you with a family atmosphere and a spectacular drink. The people are super attentive and willing to help you with everything. I would return without thinking twice: highly recommended.

Stayed in April 2025

The pool is very small so only to refresh oneself and we could use more plugs for phones and laptops near our nightstands.

We liked all about it, the location, breakfast, staff with good service and recommendations, the large stylish room.

Stayed in February 2025

I can't think of anything I didn't like about the hotel

It's an amazing choice if you have the budget. I stayed just one night, and it was amazing. The hotel is near the city's main entrance (The Clock Tower). The room was spacious and very comfortable. The breakfast was more than great, as you have many options to select from. I loved the history of the hotel, its design, architecture, and amazing decor. It's worth splurging on, even if for one night.

Stayed in March 2025

Charming and cozy boutique hotel. Amazing staff and very clean. Breakfast was delicious.

Stayed in May 2024

Breakfast was good, not exceptional.

Stayed in March 2024

Such a beautiful hotel room, perfect for a small family.

Stayed in March 2024

We were advised by the Manager long before our arrival that the 2 level junior suite might be difficult for the seniors that we are. I wanted the experience anyway. However, the steps are dimly lit & while I was very careful somehow in the morning I still managed to fall down the suspended stairs where the steps become very narrow on the turn. Luckily it was mostly my pride that was hurt, not my body so much. I just think I should caution others nearing their 80s that maybe it would be wise to reserve one of their other rooms that do not have a mezzanine bedroom. You’ll still get the wonderful experience of this hotel.

Alfiz is an amazing property. Given that people have been living there since 1777 it was like experiencing history: not quite time travel as we had electricity and plugs to recharge devices. The breakfast will be custom made to your specific tastes by an excellent cook and delightful serving staff. The location was fabulous for exploring Centro, eating in great restaurants, and catching early morning catamaran trips to the Rosarios.

Stayed in February 2024

There was nothing we did not like.

The Hotel was clean, comfortable and well located. The staff were welcoming and helped us with problems we had when we arrived going out of their way to make sure we had everything. The breakfast was the best we had on our trip and we stayed at several different hotels. The decor was tasteful and interesting with lovely touches here and there. They helped us with our transport when we left and we were sorry to leave.

Stayed in January 2024

Nothing

Can’t I just needed to rest for a few days

Stayed in November 2023

Really nothing!

This was the best hotel we stayed in during our trip to Colombia, and I wish we'd stayed there our whole time in Cartagena! Everything was wonderfully comfortable and welcoming, from the friendly and helpful staff to the free coffee in the lovely library, the strong Wi-Fi, the cleaning service, the comfortable bed and beautiful room to the absolutely gorgeous bathtub. The location was also excellent. The breakfast was very good. It was totally worth it, and really made us feel at home.

Stayed in August 2023

wonderful place, really beautiful, clean, quiet, well located, great staff

Stayed in July 2023

Shower did not have a curtain - but the staff did provided one upon request. Also, weird that the bathroom is « opened » (no closed walls).

Breakfast was excellent and staff wonderful! Very quiet despite being in the walled city. Close to everything!

Stayed in May 2023

Beautiful hotel, rooms were gorgeous and clean. Staff was friendly, location was very convenient, and cost was incredibly affordable. Great stay!

Stayed in May 2023

The Wi-Fi is didn’t work properly throughout our stay. We had to go to cafes and restaurants in order to use wifi.

Very well presented accommodation and very helpful and lovely staff! Breakfast each morning was delicious. Location is excellent!

Stayed in April 2023

Cool and tranquil ambience in an attractive colonial building, the staff were very friendly and efficient, the breakfast was good, central location, free tea and coffee station in the lobby/lounge

Stayed in March 2023

There was nothing we didn't like

The best thing about Hotel Alfiz is the wonderful staff. All so welcoming and helpful. Our special thanks to Karina for her help in accommodating our unexpected very early arrival and in her assistance in sorting out our ongoing travel plans.

Stayed in February 2023

The hotel was quiet, though there was noise coming from nearby properties.

Wonderful staff, room + furniture. Breakfast offered daily with a variety of fresh fruit, egg dishes and coffee. Staff assisted us with transportation to various local destinations.

Stayed in February 2023

We had some confusion with the booking which led to us being forced to pay for a night we didn't want. Their interpretation of our letter explaining what we wanted was misunderstood. That aside, they were very accommodating and allowed us to leave our bags for a few hours when we returned to Cartegena a few days later before catching our ride to the airport.

Great location just off the busiest of the streets in the popular tourist area of the city so it was reasonably quiet even though our room had a lovely wooden balcony directly over the front door. The style and decor was beautifully finished. Friendly attentive staff greeted us with a complimentary cocktail or soft drink option. Our room was the family suite which was actually a small appartment on two floors with a spiral staircase leading up to a bedroom with ensuite that overlooked the sitting area below. A second double room, also ensuite, was off the sitting area with a window facing the inner courtyard and main staircase. The 'pool' on the first floor looks bigger in the pictures, its actually no more than a plunge pool about 3m long with room for just one or two guests to use at a time. You'd be better off booking the very nice hot-tub on the top floor with views over the city. Breakfast was extremely simple but nicely done. There is no restaurant or bar but masses of options were right outside within a few minutes walk. All very luxurious with AC and fans to keep you cool.

Stayed in February 2023