Reviews of Alcazar de Oviedo by EE Hoteles
Calle 6 Sur No. 43 A - 254, El Poblado, 050022 Medellín, Colombia
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation is very good, close to shops, supermarkets, pharmacy
A bit noisy at night
Dear Guest, Thank you for sharing your feedback and for highlighting the convenient location of our hotel. We have taken note of your observation regarding the nighttime noise and will keep it in mind as we continue improving. We look forward to the pleasure of welcoming you again on a future occasion.
Dear Guest, Thank you for sharing your feedback and for highlighting the convenient location of our hotel. We have taken note of your observation regarding the nighttime noise and will keep it in mind as we continue improving. We look forw… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewMy family and I had a 10-night stay at the Alcázar de Oviedo by EE Hoteles. The staff were pleasant and accommodating, and I was impressed with how clean the apartment and general premises were. The hotel is ideally located, right in front of Oviedo Mall, which offers a supermarket, Western Union money exchange, restaurants, and many shops. The sofa bed in the living room, which my six-year-old son slept on, was very comfortable.
The main issue for me was the bed in our room. It was quite hard and uncomfortable, and I had difficulty falling asleep and woke up with body aches each morning. While my husband did not mind the firm mattress, it personally affected my sleep.
Dear Guest, Thank you for sharing your experience and for highlighting the kindness of our staff, the cleanliness, and the location. We regret that the firmness of the mattress was not entirely to your comfort; please rest assured that we take note of your feedback to continue improving. We truly appreciate your comments once again.
Dear Guest, Thank you for sharing your experience and for highlighting the kindness of our staff, the cleanliness, and the location. We regret that the firmness of the mattress was not entirely to your comfort; please rest assured that we … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe staff was very kind and attentive and made sure to fix any issues we may have had during our stay
Nothing. There were some issues with the AC but like I stated, they made sure to accomodate and fix the necessity according to our needs even giving us a complementary coupon to one of their restaurants to mend any discomfort or issues we may have had.
Dear Guest, We truly appreciate your feedback and your kind words about our staff. We are pleased to know that you were able to enjoy a relaxing and peaceful stay, and that the solutions offered were to your satisfaction. Your comments motivate us to continue working to always provide the best experience. It will be a pleasure to welcome you again on your next visit.
Dear Guest, We truly appreciate your feedback and your kind words about our staff. We are pleased to know that you were able to enjoy a relaxing and peaceful stay, and that the solutions offered were to your satisfaction. Your comments moti… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewWe loved the space in the apartment and it had incredible views across the city. We had the one bedroom apartment which came with a sofa bed and two bathrooms (a bathroom each was a treat!). The staff made up with sofa bed with a mattress and bedding when we arrived. There is a full kitchen and washing machine which we found very useful. It’s in a great location - right next to two big shopping malls with lots of restaurants and a great grocery store directly across the street. It’s about a 20 minute walk to Poblado Park but it’s a lovely walk along a leafy, shaded street with lots of cafes and restaurants along the way. We found it to be great value for money.
It would have been better to have another aircon unit in the living room area rather than just a fan. Breakfast was very basic and if there were a lot of people in the dining room then the food ran out quickly. The ladies would bring out about 3 pancakes at a time which would be gone in seconds. Also the hot food was always meat - even the eggs and the plantains had meat in them. It would be nice to have an option with no meat for vegetarians or just to have an extra dish and separate them.
Dear Guest, We truly appreciate your detailed review and your kind words about our apartments, location, and staff. We are delighted to hear that you enjoyed your stay, and we take note of your suggestions regarding the air conditioning and breakfast in order to continue improving our services. It will be our pleasure to welcome you again on your next visit.
Dear Guest, We truly appreciate your detailed review and your kind words about our apartments, location, and staff. We are delighted to hear that you enjoyed your stay, and we take note of your suggestions regarding the air conditioning and… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe property is central to every mall and supermarket
The breakfast; the taste was very local, more food options and it was cold and lace in taste.
Dear Guest, We sincerely appreciate you sharing your impressions of your recent stay. We are glad to know that the central location of our hotel and its proximity to shopping centers and supermarkets were to your liking. We regret that the breakfast did not meet your expectations regarding variety and taste. Your feedback is very valuable to us, as it helps us identify opportunities for improvement in order to provide a more complete and satisfactory experience.
Dear Guest, We sincerely appreciate you sharing your impressions of your recent stay. We are glad to know that the central location of our hotel and its proximity to shopping centers and supermarkets were to your liking. We regret that the… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGood location. Great to have extra facilities- kitchen / washing machine.
Nothing
Dear Guest, Thank you very much for sharing your experience with us. We are pleased to know that you enjoyed a comfortable stay and that both the location and the additional facilities, such as the kitchen and washing machine, contributed positively to your visit. It will be our pleasure to welcome you again and continue providing you with a pleasant and convenient stay.
Dear Guest, Thank you very much for sharing your experience with us. We are pleased to know that you enjoyed a comfortable stay and that both the location and the additional facilities, such as the kitchen and washing machine, contributed … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewOur 3rd time we stay here at the apartment. Our apartment was perfect, had everything you needed, plus it have a shuttle. You paid it advance to pick you up at the airport to hotel and back to airport. Very good location, close to shopping, restaurant and supermarket. We would definitely stay here everytime we come with vacation 🥰
Dear Guest, We truly appreciate your trust in choosing us for the third time. We are delighted to know that the apartment met your expectations, that the shuttle service was convenient, and that the location was to your liking. It is a real pleasure for us to have your loyalty, and we will be happy to welcome you again on your next vacation to continue offering you the best experience. We hope to see you again soon.
Dear Guest, We truly appreciate your trust in choosing us for the third time. We are delighted to know that the apartment met your expectations, that the shuttle service was convenient, and that the location was to your liking. It is a rea… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewAll the accommodation and possibilities .. giving you the right amount of togetherness and privacy as a family.
Nothing..
Dear Guest, We sincerely appreciate your kind words and the time you have taken to share your experience. We are pleased to know that the accommodation and facilities provided the right balance of togetherness and privacy for you and your family. It will be a true pleasure to welcome you again and continue offering you memorable stays.
Dear Guest, We sincerely appreciate your kind words and the time you have taken to share your experience. We are pleased to know that the accommodation and facilities provided the right balance of togetherness and privacy for you and your … Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewSituated near the supermarket and Oviedo Mall the location is perfect and staff excellent.
Don't know . We had a fabulous stay.
Dear Guest, Thank you very much for sharing your experience with us. We are delighted to know that you had such a wonderful stay and that both our location, close to the supermarket and Oviedo Mall, as well as the service provided by our staff, met your expectations. It will be our pleasure to welcome you back on your next visit and continue offering you an excellent experience.
Dear Guest, Thank you very much for sharing your experience with us. We are delighted to know that you had such a wonderful stay and that both our location, close to the supermarket and Oviedo Mall, as well as the service provided by our s… Show more
Reviewed: 12 August 2025 · Stayed in June 2025
Verified reviewBeru accesable to Santa Fe Mall and Oveido Mall
Dear Guest, We appreciate you sharing your experience with us. We are glad to know that you enjoyed the proximity to the shopping malls, as the location is one of the aspects most valued by our visitors. It will be a pleasure to welcome you again and continue providing you with a comfortable and pleasant stay.
Dear Guest, We appreciate you sharing your experience with us. We are glad to know that you enjoyed the proximity to the shopping malls, as the location is one of the aspects most valued by our visitors. It will be a pleasure to welcome yo… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in May 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewVery good location, close to shopping and restaurants. Our apartment was perfect and had everything we needed, plus a lovely view. We would definitely stay here again.
Dear Guest, We truly appreciate the time you have taken to share your experience. We are pleased to know that the location, the apartment facilities, and the view contributed to making your stay so enjoyable. It will be a real pleasure to welcome you again in the future and to continue offering you the best service.
Dear Guest, We truly appreciate the time you have taken to share your experience. We are pleased to know that the location, the apartment facilities, and the view contributed to making your stay so enjoyable. It will be a real pleasure to … Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewIt was okey
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to know that, overall, your experience was satisfactory. We also take note of your observation about the need for air conditioning in the room with the sofa bed. Your comments are very valuable to us, as they help us identify areas where we can improve in order to provide greater comfort to our guests. We hope to have the opportunity to welcome you again and offer you an even better stay in the future.
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to know that, overall, your experience was satisfactory. We also take note of your observation about the need for air conditioning … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewI like the room
The Breakfast
Dear Guest, We sincerely appreciate you sharing your opinion about your recent stay with us. We are pleased to know that you enjoyed the room, and we are truly sorry that the breakfast did not meet your expectations. We will certainly take your comments into account, as they help us improve and provide a more complete and satisfactory service.
Dear Guest, We sincerely appreciate you sharing your opinion about your recent stay with us. We are pleased to know that you enjoyed the room, and we are truly sorry that the breakfast did not meet your expectations. We will certainly take… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewEvery thing
Dear Guest, Thank you very much for your kind comment. We are delighted to know that every aspect of your stay was to your satisfaction. We work with dedication to provide a high-quality experience for all our guests, and feedback like yours motivates us to continue improving every day. We look forward to welcoming you back soon.
Dear Guest, Thank you very much for your kind comment. We are delighted to know that every aspect of your stay was to your satisfaction. We work with dedication to provide a high-quality experience for all our guests, and feedback like you… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewWe love the location, especially because we are surrounded by malls and amazing dining facilities. Supermarket just in close proximity. Our autistic son just loves the building and being able to go to the playground inside the mall accross the street.
The breakfast is great for the average person that has no food limitations or food restrictions but doesn't offer flexibility in requesting a simple toasted sandwich with cheese for our son. I don't think it's the kitchen problem but the openmindedness of the personnel. All by all we managed due to the fact that the apartment has a full equipped kitchen so we made breakfast for him before heading downstairs.
Dear guest: We are glad to hear that you enjoyed the location and that your son felt comfortable with the surroundings and nearby facilities, especially the play area in the shopping mall. It is truly rewarding to know that the environment contributed positively to your stay. We sincerely regret that the breakfast service did not fully meet your expectations, particularly regarding the attention to specific dietary needs. We truly appreciate your feedback, as it helps us identify areas where we can improve. We look forward to welcoming you back.
Dear guest: We are glad to hear that you enjoyed the location and that your son felt comfortable with the surroundings and nearby facilities, especially the play area in the shopping mall. It is truly rewarding to know that the environment … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewVery nice staff, very clean appartement room
Dear Guest, We sincerely appreciate you taking the time to share your feedback. We’re glad to know that both the cleanliness of the room and the friendliness of our staff met your expectations. We hope you return soon. Comments like yours encourage us to continue working with dedication to always provide quality service.
Dear Guest, We sincerely appreciate you taking the time to share your feedback. We’re glad to know that both the cleanliness of the room and the friendliness of our staff met your expectations. We hope you return soon. Comments like yours… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewI wasn't expecting it to have a full kitchen so I was surprised. It came in handy after a late night of dancing. The location was perfect. It was next to a shopping center.
Dear Guest, Thank you very much for sharing your experience. We are pleased to hear that you enjoyed your stay and that the fully equipped kitchen was a pleasant and useful surprise. We’re also glad that the location, near the shopping center, was convenient for you. Comments like yours motivate us to continue offering quality service and well-equipped spaces for the comfort of our guests. We look forward to welcoming you back!
Dear Guest, Thank you very much for sharing your experience. We are pleased to hear that you enjoyed your stay and that the fully equipped kitchen was a pleasant and useful surprise. We’re also glad that the location, near the shopping cen… Show more