Reviews of Sun Garden Hotel
Intersection of Meilong Road and Minfeng Road, Minzhi Street, Shenzhen, China
#173 of 256 hotels in Shenzhen
Guests' ChoiceReview score
Based on 30 hotel reviews
7.7Score breakdown
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Cleanliness
8.1
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Comfort
8.1
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Location
7.7
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Facilities
7.4
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Staff
8.1
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Value for money
8.1
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Free WiFi
5.0
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Showing 1 – 25
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Reviewed: 28 July 2025
Eva-maria
Hong Kong49 reviews7 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted via mobile
The location was excellent, the staff very friendly and the shuttle to Shenzhen North Station is an additional plus. Specially the chef of the breakfast greeted us very friendly in good English and made sure we had everything we wanted. It was a nice way to wake up.
Stayed in July 2025
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Reviewed: 1 July 2025
Nawal
France7 reviews9.0Superb- • Leisure trip
- • People with friends
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
The establishment itself is excellent. The only downside was the quality of service and the reception provided by the night staff. We arrived late at night, and the front desk staff was not welcoming. Since we do not speak Chinese, communication was difficult, and the staff showed neither patience nor willingness to facilitate the exchange, not even through translation apps. We’ve traveled across China and understand the challenges of the language barrier, but this was the first time we were met with such visible annoyance—even exasperation (they sighed at us)—simply because we didn’t understand. No effort was made to help us find our way or communicate. I would like to emphasize that this issue only involved the night staff. At breakfast, the person in charge was kind and welcoming, and took the time to help us understand each dish.
The photos accurately reflect reality. The room is spacious and comfortable. The bathroom is well-equipped, clean, and spacious. There were no issues with cleanliness.
Stayed in July 2025
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Reviewed: 27 June 2025
Daniel
Australia8 reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Staff did not speak english at all and if they did they refused to speak it. Only the buffet attendant spoke english
Good value for money, breakfast included, pretty clean and comfortable room
Stayed in June 2025
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Reviewed: 22 April 2025
Dhawal
Singapore8 reviews1 helpful vote7.0“Rooms were nice but advertised facilities are not usable. Very convenient location for us though.”- • Business trip
- • Group
- • Deluxe Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Their “gym” facility is laughable. There’s 2 treadmills and an elliptical in the same room as stacks of chairs. They should remove it from their offered facilities list. Their staff also had difficulty communicating and their WiFi doesn’t work without a China number (so their staff had to set it up). Even after setup, it was almost unusable due to speed. Nothing loaded on it. The last thing is that ‘Sun Garden Hotel’ doesn’t show up on Didi. We had to find out ourselves that it’s called ‘Xinmao Garden Hotel’.
They had a good spread for breakfast and there were enough vegetarian options to make it worthwhile paying for it. The hotel is conveniently located near Shenzhen North station (important for us).
Stayed in April 2025
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Reviewed: 12 April 2025
Daria
Poland36 reviews2 helpful votes7.0“Good location, friendly personnel.”- • Business trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
WiFi was very frustrating as it was quite slow. Could be a bit cleaner, especially under shower.
The location is nice - various shops and food spots are nearby. It's quite close to the North Railway Station. Staff is very nice, the chef was very friendly and helpful. He also speaks English, so it helps a lot. Beds were quite comfortable. Breakfast was alright. The fact that there was something vegetarian friendly (noodles with vegetables) was a plus. A free shuttle car to the train station was nice.
Stayed in April 2025
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Reviewed: 13 March 2025
Dawn
Singapore14 reviews2 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Boutique Queen Room
- • Stayed 4 nights
- • Submitted via mobile
People are allowed to smoke at the restaurant and the corridor.
The location is pretty good. There are many shops nearby and a mall as well. Breakfast is reasonable. Train station is also accessible by foot.
Stayed in March 2025
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Reviewed: 8 March 2025
Gajaweera
Sri Lanka5 reviews1 helpful vote8.0Very good- • Business trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted via mobile
Location is good, staff very good, breakfast good, room clean and comfortable ,
Stayed in March 2025
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Reviewed: 5 December 2024
Padmanabhan
India44 reviews2 helpful votes9.0Superb- • Business trip
- • Solo traveller
- • Boutique Queen Room
- • Stayed 1 night
The staff at the front desk were quiet friendly and willing to help , to mention John Lian, he was quiet fantastic and helped with the check in process and reassured that my stay would be comfortable. The front desk person Ms. Wang jing rong was quiet supportive and did a good job with the taxi booking and she followed up through with a call to the driver at the time of my drop off. People make the place better. Thanks for the support.
Stayed in December 2024
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Reviewed: 15 November 2024
Beebee
Singapore30 reviews2 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
Hotel room was good based on the price.
Stayed in November 2024
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Reviewed: 10 November 2024
Brenda
United States1 review7.0“Good for short stay of two nights.”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The barn door of the bathroom did not slide closed all the way and left a gap which was very uncomfortable for the user.
The staff at the front desk were helpful and friendly. We were reimbursed for the taxi ride from the train station to hotel when the hotel shuttle broke down and got cancelled at the last minute.
Stayed in November 2024
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Reviewed: 21 October 2024
Oliver
United Kingdom41 reviews8 helpful votes9.0“Good value for money and I think I would stay again.”- • Leisure trip
- • Solo traveller
- • Boutique Queen Room
- • Stayed 1 night
The distance from the nearest metro station was ok, but I thought it was closer.
Fortunately, during check-in there happened to be a young man there who spoke English which was very helpful. Unfortunately, I missed breakfast. The bed was very comfy and the room was spacious enough for one person. The water pressure from the shower was very nice.
Stayed in October 2024
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Reviewed: 25 September 2024
Henry
Canada1 review8.0“Location is good, others can be improved”- • Business trip
- • Solo traveller
- • Boutique Queen Room
- • Stayed 6 nights
Fitness room should be kept in 24 hours opening
Simple but eatable. Mostly Chinese style food.
Stayed in September 2024
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Reviewed: 16 September 2024
Toa
United States8 reviews9.0“An excellent place for the price they are paying for an absolutely a good deal”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
I have no negative things about this facility
This is an excellent place to stay at. The staff are very helpful and are willing to go an extra to help their customers. I absolutely recommend this place to other people who are going to shenzhen. Kudos to one of the staff named. kudos to one of their staffs named 李慧东Who help me to bring my bag back.
Stayed in September 2024
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Reviewed: 31 July 2024
Lora
Philippines7 reviews2 helpful votes9.0“Nice affordable hotel for family near the train station”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
Most people did not speak English
Near the national railway station
Stayed in July 2024
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Reviewed: 23 April 2025
Glenn
Hong Kong14 reviews1 helpful vote3.0“Disappointing staff, rooms were nice.”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
The location in the Booking app is incorrect. When calling the staff they don’t speak a single word of English. You need to copy paste the GPS coordinates into Apple Maps.
Stayed in April 2025
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Reviewed: 24 March 2025
Ineta
Latvia14 reviews7 helpful votes4.0Disappointing- • Leisure trip
- • Group
- • Superior Twin Room
- • Stayed 2 nights
If the staff would be more competent, what they are doing there.
Breakfast was ok, location was very bad. Sorry, but the staff was very very uncompetent. Maybe in China it is normal not to understand any word in english even with google translator, but they dont understand anything. I you have an international hotel, you should understand at least something.
Stayed in February 2025
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Reviewed: 27 August 2025
Nye
Malaysia3 reviews9.0Superb- • Leisure trip
- • Group
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2025
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Reviewed: 8 July 2025
Radoslaw
United Kingdom10 reviews9.0Superb- • Solo traveller
- • Boutique Queen Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2025
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Reviewed: 4 June 2025
Kebede
Ethiopia6 reviews9.0Superb- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2025
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Reviewed: 6 December 2024
Michael
South Africa1 review7.0Good- • Business trip
- • Solo traveller
- • Deluxe Queen Room
- • Stayed 6 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2024
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Reviewed: 6 November 2024
Ahmad
Iraq1 review9.0Superb- • Business trip
- • Family with young children
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2024
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Reviewed: 18 September 2024
Nava
Italy1 review7.0Good- • Leisure trip
- • Solo traveller
- • Boutique Queen Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2024
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Reviewed: 3 June 2025
Giancarlo
China13 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
There are no comments available for this review
Stayed in June 2025
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Reviewed: 24 April 2025
My
United Kingdom53 reviews11 helpful votes10Exceptional- • Business trip
- • Solo traveller
- • Boutique Queen Room
- • Stayed 4 nights
There are no comments available for this review
Stayed in March 2025
Showing 1 – 25
