Reviews of Cendre Hotel (Lingering Garden and Tiger Hill)
99 Heyuan Road , Gu Su District, 215000 Suzhou, China
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewWe really enjoyed our stay 😃 The staff were very nice and went out of their way to help you and make your stay a pleasant one. Our room was clean and spacious, excellent value. Breakfast was nice too, good variety. Thanks!
Nothing I can think of
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery clean and very nice staff
Everything was perfect
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewWe stayed at cendre hotel, suzhou from 22 July to 24. The room was clean, spacious, well designed. The staff was very kind and understanding. Mr Mei helped us with a well thought itinerary, which included a visit to lily watertown which is a less touristy place and had many opportunities of taking nice photography. He also recommended us to a nice vegetarian meal at xiuyan temple and we are super grateful for that.
Na
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewStaff; location; …
None
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewStaff are super friendly.
It is quite far from the subway station! Especially on a hot day!
Dear guest: Thank you for your feedback. Our hotel is located near Tiger Hill, just 3 kilometers (a 10-minute drive) from Suzhou Railway Station. It is also close to famous attractions such as Shantang Street, Hanshan Temple, and Lingering Garden. The hotel boasts unique design and a tranquil location, making it an ideal choice for travelers. We hope to have the opportunity to meet you again and offer you our consistent Eastern hospitality!
Dear guest: Thank you for your feedback. Our hotel is located near Tiger Hill, just 3 kilometers (a 10-minute drive) from Suzhou Railway Station. It is also close to famous attractions such as Shantang Street, Hanshan Temple, and Lingering … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewNice interior design. Nice living experience with very good price !!
The location is a bit far from metro station, but it’s nearby a bus station. Isn’t very ideal for people who take a lot of metros
Dear guest: Thank you for your feedback. Our hotel is located near Tiger Hill, just 3 kilometers (a 10-minute drive) from Suzhou Railway Station. It is also close to famous attractions such as Shantang Street, Hanshan Temple, and Lingering Garden. The hotel boasts unique design and a tranquil location, making it an ideal choice for travelers. We hope to have the opportunity to meet you again and offer you our consistent Eastern hospitality!
Dear guest: Thank you for your feedback. Our hotel is located near Tiger Hill, just 3 kilometers (a 10-minute drive) from Suzhou Railway Station. It is also close to famous attractions such as Shantang Street, Hanshan Temple, and Lingering … Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe staff was very helpful .They went the extra mile. Good breakfast and good location. They brought me to the workshop for restoration fold books . It was most interesting because I am a Restorator.
Everything was perfect
Dear guest: Thank you for your feedback. Our hotel is located near Tiger Hill, just 3 kilometers (a 10-minute drive) from Suzhou Railway Station. It is also close to famous attractions such as Shantang Street, Hanshan Temple, and Lingering Garden. The hotel boasts unique design and a tranquil location, making it an ideal choice for travelers. The hotel collaborates with Suzhou intangible cultural heritage inheritance teachers to teach you face-to-face: rubbings, ancient book restoration, fan-shaped inscriptions, plant dyeing, and Suzhou framing.We hope to have the opportunity to meet you again and offer you our consistent Eastern hospitality!
Dear guest: Thank you for your feedback. Our hotel is located near Tiger Hill, just 3 kilometers (a 10-minute drive) from Suzhou Railway Station. It is also close to famous attractions such as Shantang Street, Hanshan Temple, and Lingering … Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewAbsolutely loved my stay here! 🌟 The property is beautiful, super clean, & really well maintained. It’s in a great location—right next to a premium residential area, which makes for peaceful, safe night walks with lovely walkways. There’s even a grassy walking area within the hotel complex itself, which adds such a nice touch. The staff were fantastic—super polite and easy to communicate with in English, which made everything smooth and welcoming. Special shoutout to Mr. Mae, who was extremely helpful, very cooperative, and had a great command of English—he was quick to solve any issues we had. Mr. Nick was incredibly warm and caring, who went out of his way when we were struggling to return to hotel. And Mr. Han was a lifesaver—he helped us book cabs and even arranged bullet train tickets when we were struggling with the language barrier. There are many more names I could mention, which just shows how well-trained & genuinely helpful the entire staff is. 👏 I stayed in one of the designer rooms—no smell of smoke, just fresh, clean air and spotless corridor carpets. The bed was incredibly comfy, and the sheets and pillow covers were crisp, white, and super clean. And the pillows? So soft I genuinely considered smuggling one into my suitcase—kidding! (…sort of 😄) Air conditioning worked perfectly, which was a relief after long days out. And speaking of relaxing—if you book a premium room, the bathtub is amazing. After a hard day’s work, soaking in that tub was exactly what I needed. Laundry facilities were in-house — super convenient and well set up. There’s a grocery store and a pharmacy just nearby, which came in handy, and one of the city’s famous barbecue spots is right around the corner—don’t miss it! Connectivity is great too. There’s a shuttle to Huqiu Bridal City for just 1 RMB, and the bus stop is really close to the hotel. All in all, if you’re looking for a clean, budget-friendly hotel that’s totally worth the money, this place is truly a hidden...
Breakfast was good, mostly oriental with rice, noodles, and local dishes. While fresh and filling, it could be improved by adding more continental options.
Dear Guest: Thank you for your feedback. We understand and respect your expectations and needs when choosing accommodation. Our hotel is located near Tiger Hill, just 3 kilometers (10 minutes drive) from Suzhou Railway Station. It is also close to famous attractions such as Shantang Street, Hanshan Temple and Lingering Garden. The hotel features a unique design and a quiet location, making it an ideal choice for travelers. We look forward to the opportunity to meet you again and offer you our consistent Oriental hospitality!
Dear Guest: Thank you for your feedback. We understand and respect your expectations and needs when choosing accommodation. Our hotel is located near Tiger Hill, just 3 kilometers (10 minutes drive) from Suzhou Railway Station. It is also c… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewGood service, and very helpful attendent. They help us to book a few places for visiting.
nope
Thank you for choosing Cendre Hotel. Thank you very much for your recognition and feedback. The bus stop is located at the traffic light next to the hotel, which leads to Lingering Garden, Guanqian Street, Humble Administrator's Garden, Suzhou Railway Station. There is Huqiu Metro Station 900 meters away, and it takes about 15 minutes to walk. Your fate with Xiaoxin has just begun, and we are waiting for you here. Looking forward to our next encounter。Thank you again for your love!
Thank you for choosing Cendre Hotel. Thank you very much for your recognition and feedback. The bus stop is located at the traffic light next to the hotel, which leads to Lingering Garden, Guanqian Street, Humble Administrator's Garden,… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewClean, staff is nice
Location
Dear guest: Thank you for your feedback. We understand and respect your expectations and needs when choosing accommodation. Our hotel is located near Tiger Hill, just 3 kilometers (a 10-minute drive) from Suzhou Railway Station. It is also close to famous attractions such as Shantang Street, Hanshan Temple, and Lingering Garden. The hotel boasts unique design and a tranquil location, making it an ideal choice for travelers. We hope to have the opportunity to meet you again and offer you our consistent Eastern hospitality!
Dear guest: Thank you for your feedback. We understand and respect your expectations and needs when choosing accommodation. Our hotel is located near Tiger Hill, just 3 kilometers (a 10-minute drive) from Suzhou Railway Station. It is also … Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThe hotel is in a very quiet - rather remote - location, with quite a walk through construction zones to the nearest metro. The staff were generally excellent, very welcoming. Having a laundry onsite was a big help. The restaurant next door is very good, but there aren't many options in walking distance. Tha value, though, is excellent
There is no storage in the room. Breakfast was awful.
Thank you very much for your detailed evaluation and high recognition of our hotel! We are delighted to hear that you are satisfied with the hotel facilities, environment, and our services. We have always been committed to providing a comfortable and convenient accommodation experience for every guest, and we are pleased to recommend the beautiful attractions and cuisine of Suzhou to you. Your satisfaction is our greatest motivation, and we look forward to you choosing our hotel again during your future trip to Suzhou. Wishing you a happy life and a smooth journey!
Thank you very much for your detailed evaluation and high recognition of our hotel! We are delighted to hear that you are satisfied with the hotel facilities, environment, and our services. We have always been committed to providing a comfo… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewExceptional staff went out of their way everyday to make us feel at home. Nice and peaceful location. Restaurant is also a bit of a hidden gem.
Breakfast left a little to the imagination, but certainly wasn’t bad by any means
Thank you for choosing to stay at our hotel and sharing such a thoughtful review! We are honored to bring you one of the best hotel experiences in China, and your recognition is the greatest encouragement to our team. We are delighted to hear that our employees make you feel the warmth of home. Every team member is committed to providing thoughtful and attentive service to customers, and your satisfaction is the driving force behind our progress. We are delighted that the peaceful and beautiful environment of the hotel and the hidden treasures of the restaurant have won your favor. Meanwhile, thank you for your valuable suggestions on breakfast. We will continue to optimize our menu selection and strive to create a more perfect experience for our guests. Looking forward to your visit again, let us have the opportunity to continue this wonderful experience for you! You are also welcome to book anytime while browsing reviews. With the same enthusiasm and professionalism, we will create an unforgettable stay experience for you. Wishing you a happy life!
Thank you for choosing to stay at our hotel and sharing such a thoughtful review! We are honored to bring you one of the best hotel experiences in China, and your recognition is the greatest encouragement to our team. We are delighted to he… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThis hotel is very close to the train station, and the staff, including the hotel manager and the director, provide excellent service. The handle of my suitcase broke, and the hotel helped me get it repaired — they even replaced it with an original handle. They were incredibly helpful and the service was outstanding. The next time I come to Suzhou, this will be my only choice for accommodation.
Thank you for your thoughtful evaluation! It is our honor to provide thoughtful service for your journey, especially for small matters such as luggage repair, which we are pleased to receive your recognition. Customer first "has always been the original intention of our service, and your satisfaction is the greatest encouragement to our team! Suzhou is a charming city, and we look forward to continuing to create more warm stay experiences for you during your next visit. We also sincerely recommend other friends who are choosing hotels to experience their stay - the convenient location of a 6-minute taxi ride from the train station, coupled with the dedicated service of all staff, will definitely make your trip to Suzhou more comfortable! Wishing you a pleasant journey, we are always waiting for your next visit!
Thank you for your thoughtful evaluation! It is our honor to provide thoughtful service for your journey, especially for small matters such as luggage repair, which we are pleased to receive your recognition. Customer first "has always… Show more
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewThe staff gave us very good suggestions on where to go and how to get around. Rooms were comfortable
Not a deal breaker - we knew the location of the hotel was slightly further out from the main tourist areas, about a 20 min Didi ride out. That said, it was a quieter location away from the crowds which we appreciated.
Thank you for your recognition of the hotel. Free Wi Fi and bottled water are provided in the hotel rooms. In addition, goose down pillows and goose down pillows are designed to provide you with a good night's sleep, enough to relax and bring you vitality throughout the day. The gym and laundry room are located on the 2nd floor of the hotel and are free to use 24 hours a day. The nearest subway station to the hotel is Huqiu, which is a 15 minute walk away. The surrounding scenic spots can also be easily reached by taxi, and all hotel staff look forward to your next visit.
Thank you for your recognition of the hotel. Free Wi Fi and bottled water are provided in the hotel rooms. In addition, goose down pillows and goose down pillows are designed to provide you with a good night's sleep, enough to relax and… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewLovely rooms, big, stylish and spacious, clean and very comfortable bed.
Could smell smoke from other guests coming into our room through vents (same as everywhere we stayed in china)
Thank you for your recognition of the hotel. Free Wi Fi and bottled water are provided in the hotel rooms. There are smoking spots in both the public area on the 2nd floor and the small garden on the 1st floor. The air conditioning vents in the rooms are independent. We apologize for any inconvenience caused by the smell of smoke. In addition, goose down pillows and goose down pillows are designed to provide you with a good night's sleep, enough to relax and bring you vitality throughout the day. The gym and laundry room are located on the 2nd floor of the hotel and are free to use 24 hours a day. The nearest subway station to the hotel is Huqiu, which is a 15 minute walk away. The surrounding scenic spots can also be easily reached by taxi, and all hotel staff look forward to your next visit.
Thank you for your recognition of the hotel. Free Wi Fi and bottled water are provided in the hotel rooms. There are smoking spots in both the public area on the 2nd floor and the small garden on the 1st floor. The air conditioning vents in… Show more
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewNot too bad for everything.
Breakfast. Salty noodles, eggs not fresh.
Thank you very much for your detailed evaluation and high recognition of our hotel! We are sorry to hear that you are not satisfied with the breakfast, your feedback has move to management team and will enhance in the future. We have always been committed to providing a comfortable and convenient accommodation experience for every guest, and we are pleased to recommend the beautiful attractions and cuisine of Suzhou to you. Your satisfaction is our greatest motivation, and we look forward to you choosing our hotel again during your future trip to Suzhou. Wishing you a happy life and a smooth journey!
Thank you very much for your detailed evaluation and high recognition of our hotel! We are sorry to hear that you are not satisfied with the breakfast, your feedback has move to management team and will enhance in the future. We have always… Show more
Reviewed: 6 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewThe room was huge and modern. The staff was friendly and welcoming. They added me on WeChat and I was able to ask for assistance and a late check out from my room. The restaurant downstairs was amazing and had very authentic Chinese food over all the best experience would definitely come again.
Thank you very much for your detailed evaluation and high recognition of our hotel! We are delighted to hear that you are satisfied with the hotel's facilities, environment, and our services. We have always been committed to providing a comfortable and convenient accommodation experience for every guest, and we are pleased to recommend the beautiful attractions and cuisine of Suzhou to you. Your satisfaction is our greatest motivation, and we look forward to you choosing our hotel again during your future trip to Suzhou. Wishing you a happy life and a smooth journey!
Thank you very much for your detailed evaluation and high recognition of our hotel! We are delighted to hear that you are satisfied with the hotel's facilities, environment, and our services. We have always been committed to providing a… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewMiss Li five stars!
It would be nice to have coffee service to enjoy in the garden
Thank you very much for your detailed evaluation and high recognition of our hotel! We are delighted to hear that you are satisfied with the hotel's facilities, environment, and our services. We have always been committed to providing a comfortable and convenient accommodation experience for every guest, and we are pleased to recommend the beautiful attractions and cuisine of Suzhou to you. Your satisfaction is our greatest motivation, and we look forward to you choosing our hotel again during your future trip to Suzhou. Wishing you a happy life and a smooth journey!
Thank you very much for your detailed evaluation and high recognition of our hotel! We are delighted to hear that you are satisfied with the hotel's facilities, environment, and our services. We have always been committed to providing a… Show more