Reviews of Jin Jiang West Capital International Hotel the Bell and Drum Tower Muslim quarter & Metro Line 6 & indoor swimming pool & self-service free laundry room
No.135 West Street, Lianhu District, Lianhu, 710002 Xi'an, China
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Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewWithin walking distance of central attractions. Very good breakfast. Cleanliness at a high level.
Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewEverything was good,nice clean comfortable and good facilities.Would highly recommend and I would definitely stay again.
Dear guest, we greatly appreciate your positive comments. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewClean and comfortable room, friendly staff, John and Ken and others. Location of hotel is perfect, near Muslim food street, Drum tower, Bell tower and a stone's throw from Metro station.
Wonder why DiDi pick up point is always at the road outside the hotel? A bit confusing for those who are new to the hotel
Dear customer, we greatly appreciate your positive feedback. We need to contact relevant units to coordinate and solve the issue of where to get on and off the ride hailing service. We will continue to improve the hotel's services and facilities, and sincerely hope that you have an unforgettable journey in China. See you next time.
Dear customer, we greatly appreciate your positive feedback. We need to contact relevant units to coordinate and solve the issue of where to get on and off the ride hailing service. We will continue to improve the hotel's services and f… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation/Halal options in breakfast
Dear guest, we greatly appreciate your positive comments. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewBig hotel, well located , metro station just in the front of the hotel, clean , great staff, super breakfast
Nothing
Dear guest, we greatly appreciate your positive comments. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation xlnt. Near bell tower. Lots of food & walking distance to DeFu Lane bar street. Facilities xlnt, Staff xlnt, location xlnt. Highly recommended
Dear guest, we greatly appreciate your positive comments. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified review. Big bedroom . Bathroom with door to protect privacy . Free laundry service . Great location . Good value for price
. You cannot say you have fitness center because what they offer is not a fitness Center...is a small room with 2 cardio machines and 4 dumbbells. . Breakfast with almost no western food options...
Thank you very much for sharing your accommodation experience. We sincerely apologize for not meeting your expectations. I will feed back the issues you raised to the relevant departments and continuously improve our services and facilities, add fitness equipment and diversify breakfast types to ensure that such incidents do not occur again. We appreciate your feedback and welcome you to visit our hotel again.
Thank you very much for sharing your accommodation experience. We sincerely apologize for not meeting your expectations. I will feed back the issues you raised to the relevant departments and continuously improve our services and facilities… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGo there for the location and the hotel's history. The room was quite good, with all the usual amenities.
The breakfast rush hour was a bit daunting and the staff couldn't keep up. The hotel felt a little bit "tired".
Thank you very much for sharing your accommodation experience. We sincerely apologize for not meeting your expectations. The issues you raised will be fed back to the relevant departments, and we will continuously improve our services and facilities, increase and enrich the types of breakfast, and ensure that such incidents do not occur again. We appreciate your feedback and welcome you to visit our hotel again.
Thank you very much for sharing your accommodation experience. We sincerely apologize for not meeting your expectations. The issues you raised will be fed back to the relevant departments, and we will continuously improve our services and f… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLobby was really fancy. Free laundry room.
Very noisy we were kept up by voices from the room next door, although they were not shouting and doors banging on our floor and above. The gym was tiny and needed at least one bench. There were no bath towels provided in our room so we had to request and only got one when there were two of us.
Thank you very much for sharing your stay experience. We are so apologize for the service that it did not meet your expectations. We are committed to continuous improvement of our services and facilities, enhancing employee training, and ensuring such things are not repeated. We appreciate your feedback and welcome to our hotel again.
Thank you very much for sharing your stay experience. We are so apologize for the service that it did not meet your expectations. We are committed to continuous improvement of our services and facilities, enhancing employee training, and en… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEverything , position, service and the staff was very proactive and helped me for organizing the the tour attraction especially the Dynasty show whch I raccomend to book .
Dear guest, we greatly appreciate your positive comments. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe location
Bathtub too small
Dear valued guests, Thank you for your kind comments and apologize for your unpleasant experience . Due to the long opening time of the hotel, some facilities and equipment cannot reach perfection, and the hotel hardware upgrade is currently being planned.we are working on improving these as soon as possible and sincerely hope to have you stay at our hotel again.
Dear valued guests, Thank you for your kind comments and apologize for your unpleasant experience . Due to the long opening time of the hotel, some facilities and equipment cannot reach perfection, and the hotel hardware upgrade is currentl… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat Location Friendly Staff
- Hotel charged 15% on top - Swimming pool is a public one in next building behind hotel - Furniture out-dated
Thank you very much for sharing your accommodation experience. We sincerely apologize for not meeting your expectations. A 10% service charge and a 6% value-added tax will be charged respectively for the two guest rooms you have reserved. For the swimming pool, as it occupies a large area and is not located on the hotel room floor, our furniture and facilities will also be constantly improved and upgraded. We appreciate your feedback and welcome you to visit our hotel again.
Thank you very much for sharing your accommodation experience. We sincerely apologize for not meeting your expectations. A 10% service charge and a 6% value-added tax will be charged respectively for the two guest rooms you have reserved. F… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe location was great, and the breakfast was very nice too. All the staff members were very helpful during our stay, specially Alice Lei who helped us with some trouble we had during our check in.
People use the washing machines in the laundry room with very long programmes, the machines should be limited to shorter programmes so more people can use them.
Dear guest, we greatly appreciate your positive comments. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewSplendid location, perfect service and great breakfast, attention for the kids who lived the room and decoration
Children’s bed was super hard
Dear guest, we greatly appreciate the information you have provided. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewThe breakfast is good, full of choices. The laundry room and the gym are free to use. The staff is super nice and all of them are very helpful. The location is okay. And the hotel restaurant offers delicious food during the dinner time as well!
Nothing
Dear guest, we greatly appreciate your positive comments. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe Location
Really bad personal, who is unfriendly and do not even try to help you. The room was not really clean. You can stay in a much cheaper hotel, will be the same experience.
Thank you very much for sharing your stay experience. We are so apologize for the service that it did not meet your expectations. We are committed to continuous improvement of our services and facilities, enhancing employee training, and ensuring such things are not repeated. We appreciate your feedback and welcome to our hotel again.
Thank you very much for sharing your stay experience. We are so apologize for the service that it did not meet your expectations. We are committed to continuous improvement of our services and facilities, enhancing employee training, and en… Show more