Everything was good,nice clean comfortable and good facilities.Would highly recommend and I would definitely stay again.

Stayed in August 2025

Wonder why DiDi pick up point is always at the road outside the hotel? A bit confusing for those who are new to the hotel

Clean and comfortable room, friendly staff, John and Ken and others. Location of hotel is perfect, near Muslim food street, Drum tower, Bell tower and a stone's throw from Metro station.

Stayed in August 2025

Location/Halal options in breakfast

Stayed in August 2025

Nothing

Big hotel, well located , metro station just in the front of the hotel, clean , great staff, super breakfast

Stayed in August 2025

Location xlnt. Near bell tower. Lots of food & walking distance to DeFu Lane bar street. Facilities xlnt, Staff xlnt, location xlnt. Highly recommended

Stayed in August 2025

Everything , position, service and the staff was very proactive and helped me for organizing the the tour attraction especially the Dynasty show whch I raccomend to book .

Stayed in August 2025

Bathtub too small

The location

Stayed in August 2025

People use the washing machines in the laundry room with very long programmes, the machines should be limited to shorter programmes so more people can use them.

The location was great, and the breakfast was very nice too. All the staff members were very helpful during our stay, specially Alice Lei who helped us with some trouble we had during our check in.

Stayed in August 2025

Children’s bed was super hard

Splendid location, perfect service and great breakfast, attention for the kids who lived the room and decoration

Stayed in August 2025

Nothing

The breakfast is good, full of choices. The laundry room and the gym are free to use. The staff is super nice and all of them are very helpful. The location is okay. And the hotel restaurant offers delicious food during the dinner time as well!

Stayed in July 2025

Night lights didn't work in the room and the privacy blind was broken. so not private. hotel Taxi driver was expensive and drove me and my children to a side street inside of to historic site, where we met another guy who pleaded with me to let the taxi driver wait plus a charge for my return. Felt a little uneasy..especially infront of my kids..

location n super friendly.

Stayed in August 2025

The swimming pool (free access, good!) is located in the annexe building, and during the day, there are some swimming classes in operation. The privacy is not good.

The location of the JinJiang Hotel is what I recommend most. The hotel room is clean. The staff is friendly. The self-service laundry operates 24 hours. I like the photo room on the ground floor as well as the introduction of the history of the hotel.

Stayed in July 2025

All breakfast pastry was rather dry

Excellent location and service. Right next to the Muslim quarter. The room was quite big and really clean. Breakfast had a lot of different options.

Stayed in July 2025

Good breakfast

Location was perfect. Within walking distance to Drum tower, Bell tower and City wall

Stayed in August 2025

N/A

We had a great stay. Location is very central in Xian and very convenient to walk around the city as well as to take the metro. We had a very warm welcome from Ms. Spring Chang who speaks English and gave us some great tips. There is a free 24 hour laundry service. Breakfast buffet was good.

Stayed in August 2025

Everything. The hotel was beautiful, the room was comfortable and clean and with a beautiful view, the breakfast was delicious, the staff was helpful and it was near the subway

Stayed in July 2025

The air conditioner inside the room cannot be controlled by us and the wind is too strong even we put it to the smallest. Hence we had to turn it off completely and this was a bit stuffy in the end...

The breakfast is good, but it would be nicer if there is chocolate tartine for the bread besides the jam or butter. The room is great, big and having toys and a tente, and the bedsheet is also colorful instead of pure white. The staff is all very nice!!

Stayed in July 2025

Low level of English speaking at reception

Swimming pool after a day of sweating, laundry, breakfast, location close to western gate of city wall and close to Muslim quarter

Stayed in July 2025

The Muslim quarter is just behind the hotel and is a very lively area, worth visiting. The hotel is also one metro stop from the drum tower, about 10 minutes walking. It is facing a trafficked street, which can be quite noisy at night. We could wash and dry our clothes for free. The guy who checked us in, Curry was very polite. Buffet breakfast offers a wide variety, although not much of continental. I definitely recommend this hotel and if I come back to Xian I would definitely stay here again.

Stayed in July 2025

Good breakfast at the hotel, and plenty of choice. The hotel has a very central and good location near the Bell tower and Drum tower, in the middle of the city walls from the Ming dynasty - Xi'an is a BIG city! There is a "flyer" on the bedside table stating that the hotel offers many types of pillows for a good night's sleep - it's the first time I've seen it in a hotel - and a very positive offer. Google maps has the WRONG location of the hotel, and it creates problems for those coming from the airport and having to find the hotel (!) The rooms are much more worn than they appear in the pictures. Poor soundproofing, you can hear the neighbors very well. The doors slam very loudly when people go in and out of the rooms. Very slow WiFi.

Stayed in April 2025

Only a few front desk staff spoke passable English, so communication was tricky and time consuming. Despite no-smoking notices, people were smoking by lifts on ground floor, and pervasive stench in corridors seeping into room despite requesting no-smoking room.

Breakfast was very good with western options. Great location on Main Street -very handy to everything.. Staff were friendly and helpful. Beds and room are comfortable, spacious and clean. Excellent laundry, but must have run out of detergent as clothes didn't clean.

Stayed in June 2025

Nothing

location，modern hotel, clean

Stayed in July 2025

For me it’s ok

Elegant e professional structure. John Yang and David Zhu are very kind and professional and can they help you for everything you need

Stayed in July 2025

Although it was a no smoking hotel, there was a smell of smoke in the corridors.

It was in the perfect location for The Drum Tower & The Muslim Quarter. The breakfast was very good. The options were extensive, catering for all tastes.

Stayed in July 2025