Reviews of Chengdu Tianfu Sunshine Hotel
2 North Taisheng Road, 610017 Chengdu, China
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Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewPleasant staff
Rooms dated especially the bathrooms.
Reviewed: 11 October 2024 · Stayed in October 2024
Verified reviewReviewed: 28 May 2024 · Stayed in May 2024
Verified reviewThe location is good The staff is very helpful and very consideration as the housekeeper accidentally throw my contact lenses container and the staff buy it back for me.
The bed and pillow are too soft The breakfast variation is limited as we stay for 5 days. It would be good if the hotel person in charge can have more choices for the breakfast will be good
Dear Pui Yee, Warm greetings from The The Tianfu Sunshine Hotel Chengdu. Thank you for sharing your overall excellent feedback and positive impressions about our service and quality. As you mentioned our pillows and beds are too soft, we do have two other pillows （buckwheat pillow，and goose down pillow）available， you can directly phone our front office for asking. We look forward to welcome you back and creating more wonderful memories. Warm regards, Lucy General Manager The Tianfu Sunshine Hotel Chengdu
Dear Pui Yee, Warm greetings from The The Tianfu Sunshine Hotel Chengdu. Thank you for sharing your overall excellent feedback and positive impressions about our service and quality. As you mentioned our pillows and beds are too soft, we… Show more
Reviewed: 18 April 2024 · Stayed in April 2024
Verified reviewHotel location is good. There is food street is nearby hotel. Staffs can speak English well. Breakfast is good.
Dear Guest, thank you for taking precious time to share your feedback in regards your recent stayed with us at Chengdu Tianfu Sunshine hotel. We are delighted to hear that you are enjoyed this stayed experience and we have provided you with the services and environment you desired. We look forward to welcoming you again in the near future.
Dear Guest, thank you for taking precious time to share your feedback in regards your recent stayed with us at Chengdu Tianfu Sunshine hotel. We are delighted to hear that you are enjoyed this stayed experience and we have provided you with… Show more
Reviewed: 1 March 2024 · Stayed in February 2024
Verified reviewClean and cozy free upgrade to larger room
Same price, you can book with breakfast on Chinese OTA website. I would strongly recommend to check price on Chinese Apps.
Thank you for choosing Chengdu Tianfu Sunshine hotel and sharing your stay experience. We sincerely apologize for the inconvenience and misunderstanding caused during your stay. Short term profit-sharing with customers from distributors influence the channel prices and the choice of customers. You are more than welcome to reselect your channel as long as you arrive at our front office. Anyway，your honest feedback provides us with an invaluable opportunity to enhance our products and services. We cordially invite you to visit us again, as we are confident that we would offer you a superior and more satisfactory stay experience. Once again, thank you for your sincere evaluation, and we wish you a delightful life ahead!
Thank you for choosing Chengdu Tianfu Sunshine hotel and sharing your stay experience. We sincerely apologize for the inconvenience and misunderstanding caused during your stay. Short term profit-sharing with customers from distributors inf… Show more
Reviewed: 2 December 2023 · Stayed in November 2023
Verified reviewThere's error in the feature/facility on this hotel. There's no shuttle service between Shuangliu Airport and this hotel. Maybe booking.com need to verify again?
Thank you for choosing Chengdu Tianfu Sunshine hotel and sharing your stay experience. We sincerely apologize for the inconvenience and misunderstanding caused during your stay. We do provides two-way airport shuttle service with an additional charge between airport and the hotel, Your honest feedback provides us with an invaluable opportunity to enhance our products and services. We cordially invite you to visit us again, as we are confident that we would offer you a superior and more satisfactory stay experience. Once again, thank you for your sincere evaluation, and we wish you a delightful life ahead!
Thank you for choosing Chengdu Tianfu Sunshine hotel and sharing your stay experience. We sincerely apologize for the inconvenience and misunderstanding caused during your stay. We do provides two-way airport shuttle service with an additio… Show more
Reviewed: 24 November 2023 · Stayed in November 2023
Verified reviewReviewed: 27 September 2023 · Stayed in August 2023
Verified reviewReviewed: 3 September 2023 · Stayed in September 2023
Verified reviewBreakfast was quite good.
You have a responsibility, for the sake of the comfort, well-being and health of your non-smoking guests, to provide them with no-smoking accommodation, and if no such accommodation is available, to warn them at the time of booking. Had I known in advance that my room had previously - and quite evidently - been occupied by smokers, that the extractor fan sucked in air from the room used by smokers next door, and that my room had no window that could be opened, I would not have chosen this hotel. I was offered an alternative room, but as it was a clear downgrade and there was no guarantee that the adjoining corridor would remain smoke-free, I declined, and so endured nights of poor sleep, painful lungs, an irritated throat and headaches. Come on, this is the 21st Century. Non-smokers deserve much more consideration than this.
I would like to thank you for choosing the Chengdu Tianfu Sunshine hotel for your recently stay.On behalf of management and staff, please accept our sincere apologies for the failed to rearrange your smoke-free room. during your stay with us. As our valued guest, your comments and feedback are of utmost importance to us. Mr.Michael, should you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which smoke-free room stands. My apologize once again and thank you for taking time to bring this matter to ourattention. We are looking forward to welcome you back to hotel again if you would like to give uschance to correct our mistake. Should you have any inquiries, please feel free to contact me.
I would like to thank you for choosing the Chengdu Tianfu Sunshine hotel for your recently stay.On behalf of management and staff, please accept our sincere apologies for the failed to rearrange your smoke-free room. during your stay with … Show more
Reviewed: 21 July 2023 · Stayed in July 2023
Verified reviewReviewed: 26 March 2023 · Stayed in March 2023
Verified reviewgreat facilities and great location
Dear Guest, thank you for taking precious time to share your feedback in regards your recent stayed with us at Chengdu Tianfu Sunshine hotel. We are delighted to hear that you are enjoyed this stayed experience and we have provided you with the services and environment you desired. We look forward to welcoming you again in the near future.
Dear Guest, thank you for taking precious time to share your feedback in regards your recent stayed with us at Chengdu Tianfu Sunshine hotel. We are delighted to hear that you are enjoyed this stayed experience and we have provided you with… Show more