9,3

Recensioni su Sofitel Legend People's Grand Hotel Xi'an

No. 319, Dongxin Street, Xincheng, 710004 Xi'an, Cina

  • Roberta

    Data recensione: 25 aprile 2025 · Soggiorno nel mese di aprile 2025

    Recensione verificata

    La posizione, il personale molto gentile e disponibile, la colazione ottima!

    La struttura è un po’ datata avrebbe bisogno di una ristrutturazione. Inoltre la Spa non è funzionale ed è gestita da una società esterna, le operatrici brave ma prive di qualsiasi empatia, la sauna e il bagno turco spente.

    Risposta della struttura:

    Dear Roberta, Thank you for providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with the team and breakfast, thank you for your recognition. At the same time, we pay high attention to your constructive comments, and please be rest assured that our dedication and efforts wil never end. We look forward to having the opportunity to welcome you again in the future. Yours sincerely, Sam Gu Hotel Manager

    Dear Roberta, Thank you for providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with the team and breakfast, thank you for your recognition. At the same time, we pay high attention to your co… Mostra altro

    Sofitel Legend People's Grand Hotel Xi'an
    28 aprile 2025
  • Andrea

    Data recensione: 9 aprile 2025 · Soggiorno nel mese di aprile 2025

    Recensione verificata
  • Stefano

    Data recensione: 28 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Bellissima, personale perfetto, upgrade della camera

    Tutto perfetto

    Risposta della struttura:

    Dear Stefano, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivated by your recognition and greatly appreciative for that. We will keep up our dedication and efforts, and we look forward to welcoming you again in the future. Yours sincerely, Sam Gu Hotel Manager

    Dear Stefano, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivate… Mostra altro

    Sofitel Legend People's Grand Hotel Xi'an
    29 agosto 2024
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  • Christian

    Data recensione: 23 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Struttura esterna

    Colazione, servizio in camera da migliorare, ci hanno lasciato i bicchieri sporchi per l’intero soggiorno e non hanno sistemato bene la camera

    Risposta della struttura:

    Dear Christian, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. We are deeply motivated by your full score rating to the sub-areas especially to staff and cleanliness. Regarding the glass you mentioned, please allow me to explain that since there was quite amount of beer left in the glass, the room attendant misunderstood that you would still want it when you came back. We should have left a message or confirmed with you. Please accept our apology for that. Hotel breakfast is in the form of buffet plus a la carte. It has been and will continue to be our endless efforts to deliver excellent hotel experience to our guests, and we would be very much grateful if we could get some more detailed constructive comments on it. We will keep up our dedication, and we look forward to having the opportunity to welcome you again in the future. Yours sincerely, Sam Gu Hotel Manager

    Dear Christian, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. We are deeply motivated by your full score rating to the sub-areas especially to staff and cleanliness. Regardin… Mostra altro

    Sofitel Legend People's Grand Hotel Xi'an
    27 agosto 2024
  • Massimiliano

    Data recensione: 18 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Happy hour. Anpiezza camera. Arredamenti. Servizio. Colazione. Classe e alta qualità complessive

    Palestra piccola e poco fornita. Piscins interna piccola.

    Risposta della struttura:

    Dear Massimiliano, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xian and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay in general. Your recognition, especially to service and F&B, gives us great encouragement and we are deeply appreciative for that. At the same time, we do pay high attention to your comment on fitness. We will keep up our dedication and efforts, and we look forward to having the opportunity to welcome you again in the future. Yours sincerely, Sam Gu Hotel Manager

    Dear Massimiliano, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xian and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay in general. Your recognition, e… Mostra altro

    Sofitel Legend People's Grand Hotel Xi'an
    19 agosto 2024
  • Matteo

    Data recensione: 12 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Lo staff

    La temperatura dell’acqua della Piscina, per me 2 gradi Celsius in più sarebbero stati perfetti! Camera non troppo silenziosa.

    Risposta della struttura:

    Dear matteo, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providins us with the gift of feedback. It gives us great pleasure to know that you're satisfied with hotel staff. We are deeply motivated by your recognition and sincerely appreciative for that. The pool water temperature is kept within 26-28˚C which is in line with the standard. We will also look into your comment on room. It is our tireless efforts to deliver excellent hotel experience to our guests and our dedication will never end. We look forward to having the opportunity to welcome you again in the future. Yours sincerely, Sam Gu Hotel Manager

    Dear matteo, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providins us with the gift of feedback. It gives us great pleasure to know that you're satisfied with hotel staff. We are deeply motivated by your reco… Mostra altro

    Sofitel Legend People's Grand Hotel Xi'an
    19 agosto 2024
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  • Cerchi

    Data recensione: 23 aprile 2024 · Soggiorno nel mese di aprile 2024

    Recensione verificata
  • Giuseppe

    Data recensione: 15 aprile 2024 · Soggiorno nel mese di aprile 2024

    Recensione verificata
    Risposta della struttura:

    Dear Giuseppe, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us. We are greatly motivated by your recognition and deeply appreciative for that. We will keep up our dedication and efforts, and we look forward to welcoming you again in the future. Yours sincerely, Sam Gu Resident Manager

    Dear Giuseppe, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us. We are greatly motivated by … Mostra altro

    Sofitel Legend People's Grand Hotel Xi'an
    16 aprile 2024
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I commenti esprimono le opinioni personali dei clienti di Booking.com che hanno compilato il questionario dopo aver soggiornato in hotel. Queste opinioni non coincidono necessariamente con quelle di Booking.com. Vedi le nostre Linee guida sulle recensioni

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