Reviews of Shushe Hotel Shanghai
No.1, Quyou Road, Pudong New Area, Pudong, 201399 Shanghai, China
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified review9/10 we went they refused brake fast and manager told from which country u came we are not bother rude talk
We sincerely apologize for the unpleasant experience you had regarding breakfast and the manager's inappropriate remarks. This is completely unacceptable, and we take your feedback very seriously. We will be conducting a thorough investigation into this matter and taking appropriate measures to ensure such incidents do not happen again. Please accept our deepest apologies for the rudeness you encountered. We value every guest and strive to provide excellent service to all.
We sincerely apologize for the unpleasant experience you had regarding breakfast and the manager's inappropriate remarks. This is completely unacceptable, and we take your feedback very seriously. We will be conducting a thorough inve… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewAustin is someone very kind, he helped me for everything in the hôtel ! If I come again in Shanghai, I don't want to stay in a another place than here!!! Thank you so much 😁
Thank you so much for your kind words about Austin and our hotel. We're thrilled to hear that you had such a great experience and that Austin was able to assist you so well. We truly look forward to welcoming you back to Shanghai and our hotel in the future.
Thank you so much for your kind words about Austin and our hotel. We're thrilled to hear that you had such a great experience and that Austin was able to assist you so well. We truly look forward to welcoming you back to Shanghai and ou… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewStaff was fantastic, even as an English-speaker who lacks confidence In his mandarin ability. The room was gorgeous, and for the price, it was a no-brainer. It’s a little bit of a hike from the subway but there is a bus that takes you there every 20ish minutes. All-in-all, a great experience!
Hi Sean, Thanks a million for your amazing review! We're stoked to hear our staff made your stay smooth, even with the language mix. Glad you loved the room and thought it’s a great deal. And yes, that shuttle bus timing – we’ll keep that up! Best, Shushe Hotel
Hi Sean, Thanks a million for your amazing review! We're stoked to hear our staff made your stay smooth, even with the language mix. Glad you loved the room and thought it’s a great deal. And yes, that shuttle bus timing – we’ll keep … Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewQuality facilities and excellent staff. Shuttle service between the hotel and airport. Choice of two restaurants on site. Peaceful surroundings.
Nothing
Hi Eric, Thanks heaps for your awesome review! We're stoked to hear you dig our facilities, staff, shuttle service, dining options, and the peaceful vibe. We'll keep up the good work to ensure every stay is as great as this. Looking forward to having you back soon! Best, Shushe Hotel
Hi Eric, Thanks heaps for your awesome review! We're stoked to hear you dig our facilities, staff, shuttle service, dining options, and the peaceful vibe. We'll keep up the good work to ensure every stay is as great as this. Loo… Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewAustin is wonderdul. He paid even the taxi to the airport
Hi Filippo, We're thrilled to hear you had a great experience, especially praising Austin's kindness—covering the taxi fare to the airport is so nice of him! His service reflects our team's spirit. We'll share your feedback with him and keep striving to offer warm, thoughtful stays. Thanks for choosing us, and we look forward to welcoming you back! Best regards, Shushe Hotel
Hi Filippo, We're thrilled to hear you had a great experience, especially praising Austin's kindness—covering the taxi fare to the airport is so nice of him! His service reflects our team's spirit. We'll share your feedbac… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe best thing about my stay in the hotel, was absolutely amazing! The manager was a total genius—so helpful, fun, and full of positive energy. The room was very big, modern, clean and well equipped. The property looks very clean and I think is newly renovated. I stayed 4 night. and very delicious breakfast.
wi-fi was poor connection in my room maybe some issue. In the case of the hotel, it is far from the center, Shanghai, you need a taxi, or the cheap option, But my intention was to stay close to airport. i think it's interesting fact to travel.
Hi Parbat Shahi, Thanks a bunch for your wonderful review! We're over the moon to hear you had such a great stay. Big kudos to our manager for being an "ace"—we'll pass on your praise. Sorry about the Wi - Fi glitch in your room; we'll look into it to fix things. And thanks for the feedback on the location. We hope your future travels are just as fun, and we'd love to have you back anytime! Best, Shushe Hotel
Hi Parbat Shahi, Thanks a bunch for your wonderful review! We're over the moon to hear you had such a great stay. Big kudos to our manager for being an "ace"—we'll pass on your praise. Sorry about the Wi - Fi glitch in… Show more
Reviewed: 4 May 2025 · Stayed in February 2025
Verified reviewNice People and natural ecological food.
Hi Akvilė, Thanks so much for your lovely review! We're thrilled you liked our friendly team and the natural, eco - friendly food. It's what we aim for—making guests feel at home with heartwarming service and great eats. Can't wait to welcome you back for more good times! Best regards, Shushe Hotel
Hi Akvilė, Thanks so much for your lovely review! We're thrilled you liked our friendly team and the natural, eco - friendly food. It's what we aim for—making guests feel at home with heartwarming service and great eats. Can't… Show more
Reviewed: 23 April 2025 · Stayed in March 2025
Verified reviewMaaan, Austin is amazing! And yeah, the hotel too. Great breakfast, service, rooms, and vibe! That's my spot in Shanghai from now on!
Hi Daniel, Wow, thanks a million for this amazing review! We're stoked to hear you loved Austin, and that our hotel, breakfast, service, rooms, and vibe left such a great impression. Knowing you'll choose us for future Shanghai trips means the world. We'll keep shining to make every stay awesome. Can't wait to host you again! Best, Shushe Hotel
Hi Daniel, Wow, thanks a million for this amazing review! We're stoked to hear you loved Austin, and that our hotel, breakfast, service, rooms, and vibe left such a great impression. Knowing you'll choose us for future Shanghai tr… Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewVery comfortable room. The personnel are very attentive and considerate. Airport pickup/drop-off is arranged easily while booking. Perfect stay for transit passengers.
Hi Daniel, Wow, thanks a million for this amazing review! We're stoked to hear you loved Austin, and that our hotel, breakfast, service, rooms, and vibe left such a great impression. Knowing you'll choose us for future Shanghai trips means the world. We'll keep shining to make every stay awesome. Can't wait to host you again! Best, Shushe Hotel
Hi Daniel, Wow, thanks a million for this amazing review! We're stoked to hear you loved Austin, and that our hotel, breakfast, service, rooms, and vibe left such a great impression. Knowing you'll choose us for future Shanghai tr… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewVery spacious, clean and tidy.
Not the most convinient to get to by public transport but the place itself is really nice
Hi Dános András, Thanks for your great review! We’re happy you found our hotel spacious, clean, and a good value. Sorry about the public transport snag—we’ll keep sharing area tips. Glad you loved the place, and we’d welcome you back anytime! Best, Shushe Hotel
Hi Dános András, Thanks for your great review! We’re happy you found our hotel spacious, clean, and a good value. Sorry about the public transport snag—we’ll keep sharing area tips. Glad you loved the place, and we’d welcome you back anyt… Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewVery nice place - with very nice chinese garden with pond - in good condition. Good (German) restaurant - & also a nice chinese resto about 500m away (u may get a lift - it belongs to the same owner).
location was sure not center shanghai - and not in a lively area. But my intention was to stay close to airport & see something suburbian shanghai. perfect match.
Hi Philipp, Thanks for your detailed and lovely review! We’re stoked you love our Chinese garden, pond, and the dining options—glad the location near the airport matched your plan to explore Shanghai’s suburbs. We’ll keep up the good work on maintenance and service. Hope to welcome you back for more great experiences! Best, Shushe Hotel
Hi Philipp, Thanks for your detailed and lovely review! We’re stoked you love our Chinese garden, pond, and the dining options—glad the location near the airport matched your plan to explore Shanghai’s suburbs. We’ll keep up the good work… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewGreat hotel manager
Hi flr_in, at, Thanks a bunch for your review! We’re thrilled to hear you appreciate our hotel manager. Their dedication is key to our service. We’ll pass on your kind words and keep striving for great stays. Hope to welcome you back soon! Best, Shushe Hotel
Hi flr_in, at, Thanks a bunch for your review! We’re thrilled to hear you appreciate our hotel manager. Their dedication is key to our service. We’ll pass on your kind words and keep striving for great stays. Hope to welcome you back soon… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewThe owner/main manager it is very good and helpful person, he is helpful with everything travel related. The room was very big, modern, clean and well equipped. The property looks very clean and I think is newly renovated. I stayed only one night as it was my layover, I managed to get to city for couple of hours. There is bus stop outside of the hotel which bring you to the metro station I think is 3km, then you can use metro to downtown and other areas.
The location is bit tricky as there is no direct connection by public transport, you need to take metro then bus and will take some time. Be careful when travelling by taxi from airport I paid triple price as I should. For best and fastest way contact the property the owner will make sure that you arrive to the hotel fast and in a good price.
Thanks so much for your detailed and positive review! We’re thrilled to hear you appreciate our boss/manager’s helpfulness, the spacious modern rooms, and the clean facilities. We’ll keep optimizing transportation info and services to make transit stays smoother. Thanks for your trust—we’re here for your next layover!
Thanks so much for your detailed and positive review! We’re thrilled to hear you appreciate our boss/manager’s helpfulness, the spacious modern rooms, and the clean facilities. We’ll keep optimizing transportation info and services to m… Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewWe had a great 1 x night stay at the Shushe Hotel for an overnight connection at PVG. So we were only at the hotel from 4pm until 9am the next morning. The manager Austin could not have been more helpful. He personally picked us up from the airport (90RMB). And he helped with translation and information. We had dinner in the German Restaurant downstairs (tasty and good atmosphere!) and then breakfast (included) a short buggy ride down the road. Great grounds/private park area that the hotel wraps around with a small playground for the kids.
Nothing!
Thanks for sharing your wonderful experience! We’re thrilled to hear you enjoyed the stay, Austin’s hospitality, the airport transfer, dining, and the kids’ area. It’s awesome that these little touches made your transit smooth. We’ll keep curating such memorable moments. Looking forward to welcoming you back anytime!
Thanks for sharing your wonderful experience! We’re thrilled to hear you enjoyed the stay, Austin’s hospitality, the airport transfer, dining, and the kids’ area. It’s awesome that these little touches made your transit smooth. We’ll keep c… Show more
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewThe hotel is clean with all the amenities required. Austin the owner/manager is a phenomenal lad who went out of his way to help show a first time traveller in China where to eat, exchange cash and sign up for the apps. I can't recommend it highly enough. 10/10
Thanks a million for this incredible review! We’re over the moon that you loved the clean, well - equipped hotel and Austin’s amazing help for first - time China visitors. His passion for going the extra mile is what we’re all about. We’ll keep raising the bar to ensure every guest feels this cared for. Can’t wait to welcome you back!
Thanks a million for this incredible review! We’re over the moon that you loved the clean, well - equipped hotel and Austin’s amazing help for first - time China visitors. His passion for going the extra mile is what we’re all about. We’ll … Show more
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewAs a hotel everything is perfect
Just breakfast need little bit more improvement
Thank you so much for your kind feedback! We're really glad that you had a comfortable stay, especially with your late - night arrival. We're thrilled to hear that you found most aspects of the hotel perfect. Regarding the breakfast, we sincerely appreciate your feedback. Our team will take it to heart and work on making improvements to enhance your experience next time. Thanks again for choosing our hotel, and we look forward to welcoming you back!
Thank you so much for your kind feedback! We're really glad that you had a comfortable stay, especially with your late - night arrival. We're thrilled to hear that you found most aspects of the hotel perfect. Regarding the breakfa… Show more
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewScore 10, for the hotel manager, it is very clean, good breakfast, clean rooms and friendly reception, from the first minute when you arrive at the hotel you are helped with information
In the case of the hotel, it is far from the center, Shanghai, you need a taxi, or the cheap option, bus station and change at least 2 subway stops to get to the center,,,, believe me, you need a lot of imagination
Thanks a million for your detailed and heartfelt feedback! We’re over the moon that our hotel manager, clean premises, decent breakfast, tidy rooms, and friendly staff left you with such a positive impression. It’s our team’s greatest joy to offer helpful service from the moment guests arrive. We totally get your point about the location. We’ll keep sharing clear transportation info to help guests plan trips to the city center easier. Your insights are gold—they push us to keep improving! Hope to welcome you back for another lovely stay sometime.
Thanks a million for your detailed and heartfelt feedback! We’re over the moon that our hotel manager, clean premises, decent breakfast, tidy rooms, and friendly staff left you with such a positive impression. It’s our team’s greatest joy t… Show more
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewClimate of all rooms and Garden.
Wow, thanks so much for your lovely feedback! We’re over the moon to hear you loved the atmosphere in all the rooms and the garden, and that you’re keen to come back. Knowing you had a great stay makes our day. We’ll keep working hard to ensure every visit is as wonderful as this one. Can’t wait to welcome you back soon!
Wow, thanks so much for your lovely feedback! We’re over the moon to hear you loved the atmosphere in all the rooms and the garden, and that you’re keen to come back. Knowing you had a great stay makes our day. We’ll keep working hard to … Show more
Reviewed: 11 December 2024 · Stayed in November 2024
Verified reviewSuper impressed. For a budget hotel the hotel and room was super luxurious and I was very impressed. The staff spoke amazing English and I felt welcomed. The hotel setting felt fantastic. Very open air, lots of plants with place to sit and relax.
Absolutely nothing negative to say at all. I will stay here again.
Thank you so much for your amazing review! We're absolutely thrilled to hear that you found our hotel, especially as a budget - friendly one, to be super luxurious. It's wonderful that our staff's English made you feel welcome and that you loved the open, plant - filled environment for relaxation. We'll keep up the great work to ensure every stay is as perfect as you described. Can't wait to have you back!
Thank you so much for your amazing review! We're absolutely thrilled to hear that you found our hotel, especially as a budget - friendly one, to be super luxurious. It's wonderful that our staff's English made you feel welcome a… Show more
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewThe staff were friendly specially Austin who assisted me when i got lost and suggested the area that’s good to visit. The lady guard who assist me while waiting for my ride to the airport is very accommodating. The ambience of the place is very relaxing.
Thank you so much for your wonderful feedback! We're delighted to hear that our staff, especially Austin and the housekeeper who assisted you, made your stay enjoyable. It's great that Austin could help when you were lost and offer local recommendations, and that the housekeeper was kind during your check - in. We're happy the relaxed atmosphere of our place left a good impression on you. We'll keep training our team to provide such excellent service. Looking forward to welcoming you back soon!
Thank you so much for your wonderful feedback! We're delighted to hear that our staff, especially Austin and the housekeeper who assisted you, made your stay enjoyable. It's great that Austin could help when you were lost and offer … Show more
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewThe staff and facilities
There was not one bad thing I can say about the property
Reviewed: 5 December 2024 · Stayed in November 2024
Verified reviewThe hospitality,comfort,location,service everything was perfect.The manager was so cooperative and friendly as he supported us in everything.this property is jist u need to go if u visit shanghai and they will take care of everything.hoghly recomended and good not but best value of money
Nothing to dislike here
Wow, thank you so much for your amazing review! We're absolutely thrilled to hear that you had a 5 - day stay filled with such positive experiences. It means the world to us that you'd recommend our hotel to anyone visiting Shanghai. We're glad the manager's cooperation, friendliness, and all - round support added to your great stay, and that you found everything from the hospitality and comfort to the location and service perfect. We'll keep striving to maintain this high standard. Can't wait to welcome you back whenever you're in Shanghai again!
Wow, thank you so much for your amazing review! We're absolutely thrilled to hear that you had a 5 - day stay filled with such positive experiences. It means the world to us that you'd recommend our hotel to anyone visiting Shanghai… Show more