Reviews of Sheraton Shunde Hotel
11 Desheng Zhong Road,Daliang,Shunde District,Foshan,Guangdong Province,China, 528300 Shunde, China
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNothing
Old lot of smell
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, reasonable price. Always a good selection when in Shunde
Rooms would need some renewal, especially some power outlets that were not working
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewHard to find something to remember we liked
Tired hotel in need of a total renovation. Furniture is tired and over used, facilities are in mediocre condition. The Chinese restaurant is ok but very old style, the western restaurant is lame. Staff does not speak English in most cases but it’s normal in china, thou there is no empathy. We tried desperately to order something not in the menu but really simple, like scrambled eggs after breakfast time was gone, to keep the diet going, as the all day menu is terrible, but it was impossible. A very kind person in the staff offered us some free fruit.
Dear Valued Guest, Thank you for sharing your experience. We sincerely apologize that your stay fell short of expectations. Your feedback about our facilities is invaluable—we’re currently planning renovations to enhance our guest areas. We also regret the dining inconveniences you faced, especially with menu flexibility and service empathy. This has been escalated for staff retraining. We’re glad a team member could assist with fruit and appreciate your patience. Your insights drive our improvements. Sincerely, Sheraton Shunde Hotel
Dear Valued Guest, Thank you for sharing your experience. We sincerely apologize that your stay fell short of expectations. Your feedback about our facilities is invaluable—we’re currently planning renovations to enhance our guest areas. … Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe breakfast was good with a large spread.
The hair conditioner was not refilled and the used mugs were not been washed.
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in March 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewBeautiful hotel, lovely staff, delicious food, many thanks.
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 November 2024 · Stayed in November 2024
Verified reviewI like the staff very help full
Reviewed: 23 October 2024 · Stayed in October 2024
Verified reviewReviewed: 12 October 2024 · Stayed in October 2024
Verified reviewCleanliness and friendly staff
Reviewed: 8 October 2024 · Stayed in September 2024
Verified reviewGood location with a lovely view out over the river. Easy walk to a shopping centre with plenty of restaurants.
Reviewed: 7 October 2024 · Stayed in September 2024
Verified revieweasy to find location. breakfast was great room is superb nice facility
Reviewed: 11 June 2024 · Stayed in June 2024
Verified reviewNot much!
Too Dark! No atmosphere, seem desolate!
Reviewed: 4 May 2024 · Stayed in April 2024
Verified reviewHotel had everything needed.
Reviewed: 24 April 2024 · Stayed in April 2024
Verified reviewThe location is my favorite and the breakfast served here is exceptional.
Need better service in terms of upgrading regular clients like us...
Reviewed: 18 April 2024 · Stayed in April 2024
Verified reviewReviewed: 10 April 2024 · Stayed in April 2024
Verified reviewReviewed: 22 March 2024 · Stayed in February 2024
Verified reviewelevators perfect rooms clean , location good , breakfast ok,
Reviewed: 1 March 2024 · Stayed in February 2024
Verified reviewNothing to eat
Nothing
Reviewed: 24 February 2024 · Stayed in February 2024
Verified reviewReviewed: 17 January 2024 · Stayed in January 2024
Verified reviewLovely , same stay for each time visit Shunde
Breakfast stop serving too early in the morning , all foods collected at 10am ,
Reviewed: 18 December 2023 · Stayed in December 2023
Verified reviewRooms were clean and comfy
There was nobody in the entire hotel who speaks English and I was lucky to travel with my colleague from HK who speaks the local language otherwise was unable to order food, drinks and answers on my Questions. I saw many other foreign guests struggling and unable to order drinks and food. I find it amazing that an international Hotel has no English speaking staff and next time will not book this hotel anymore.