Reviews of The Langham, Shenzhen

Dear Guest, It warms our hearts to hear this was the "perfect weekend getaway" for you and your son—thank you so much for sharing such lovely feedback! We’re thrilled that the beautiful, classy property, spacious clean room, tasteful decor, and our helpful, kind staff all came together to make your time special. Creating memorable moments for families like yours is exactly what drives us to uphold "The Langham Way" in every detail. We’d be absolutely delighted to welcome you and your son back for another wonderful escape soon. Wish you both many more happy weekends ahead! Forest Sun General Manager The Langham, Shenzhen

Dear Guest, It warms our hearts to hear this was the "perfect weekend getaway" for you and your son—thank you so much for sharing such lovely feedback! We’re thrilled that the beautiful, classy property, spacious clean room,… Show more

Dear guest, Thank you for your glowing review and recommendation of our Club rooms! We are thrilled to hear that our service stood out during your stay—this is truly the hallmark of The Langham experience, and your recognition means a great deal to our team. We appreciate your feedback regarding the in-room dining menu access. As you mentioned, we are actively working on a solution to make the menu available on the in-room TV, ensuring convenience for all guests, including those without WeChat. Your suggestion helps us refine our services, and we hope to implement this improvement soon. Wish you a brilliant day! Forest Sun General Manager The Langham, Shenzhen

Dear guest, Thank you for your glowing review and recommendation of our Club rooms! We are thrilled to hear that our service stood out during your stay—this is truly the hallmark of The Langham experience, and your recognition means a grea… Show more

Dear Guest, Thank you for sharing your experience. We are pleased to hear that you enjoyed the rooms, outdoor pool, breakfast, and convenient location, and that you would choose to stay with us again. We sincerely apologize for the disturbances in the corridor and the confusion regarding breakfast charges. These issues will be addressed promptly to ensure better experiences for all guests. Wish you a brilliant day! Forest Sun General Manager The Langham, Shenzhen

Dear Guest, Thank you for sharing your experience. We are pleased to hear that you enjoyed the rooms, outdoor pool, breakfast, and convenient location, and that you would choose to stay with us again. We sincerely apologize for the disturb… Show more

Dear Guest, Thank you for your lovely feedback. We're delighted to hear that you found our hotel great value for family stays and enjoyed the excellent breakfast with freshly made food. It's wonderful to know these aspects contributed to a pleasant experience for you and your family. Thank you again, and wish you a brilliant day! Forest Sun General Manager The Langham, Shenzhen

Dear Guest, Thank you for your lovely feedback. We're delighted to hear that you found our hotel great value for family stays and enjoyed the excellent breakfast with freshly made food. It's wonderful to know these aspects contrib… Show more

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you had a good experience with our friendly staff and found the location convenient—these are aspects we strive to excel in, and your recognition means a lot to our team. However, we deeply regret to learn that the room cleanliness did not meet your expectations. This falls short of our standards, and we take this matter very seriously. We have immediately shared your comment with our housekeeping department to conduct a thorough review of our cleaning protocols, ensuring stricter checks and improvements to prevent such issues from recurring. We sincerely hope you will give us another opportunity to provide you with a flawless stay in the future. Your satisfaction is our top priority, and we are committed to making things right. Wishing you a brilliant day! Forest Sun General Manager The Langham, Shenzhen

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you had a good experience with our friendly staff and found the location convenient—these are aspects we strive to excel in, and your recognitio… Show more

Dear Guest, Thank you for your lovely feedback! We're thrilled to hear that our hotel was a great choice for your weekend getaway. It brings us joy to know you appreciated the beautiful floral decorations, the helpful assistance from our check-in staff in arranging an earlier departure, and our nice outdoor pools. These are all details we take pride in curating to enhance our guests' experiences. We hope to welcome you back soon for another delightful stay. Wish you a brilliant day! Forest Sun General Manager The Langham, Shenzhen

Dear Guest, Thank you for your lovely feedback! We're thrilled to hear that our hotel was a great choice for your weekend getaway. It brings us joy to know you appreciated the beautiful floral decorations, the helpful assistance from … Show more

Dear Guest, Thank you so much for your wonderful words of praise! We are absolutely delighted to hear that you had such a fantastic experience with us, from our amazing facilities and prime location to the attentive, helpful, and welcoming service provided by our team. Your recognition of our staff's dedication and the quality of our amenities means the world to us—it reflects the passion and effort we put into ensuring every guest feels valued and comfortable. Knowing that you "will definitely come back again" fills us with immense joy and motivation to keep exceeding expectations. We cannot wait to welcome you back soon for another exceptional stay. Wish you a brilliant day! Forest Sun General Manager The Langham, Shenzhen

Dear Guest, Thank you so much for your wonderful words of praise! We are absolutely delighted to hear that you had such a fantastic experience with us, from our amazing facilities and prime location to the attentive, helpful, and welcoming… Show more

Dear Guest, Thank you for your wonderful feedback! We’re absolutely delighted to hear that you had an excellent stay, and that the complimentary room upgrade added to your enjoyment—this is exactly the kind of thoughtful touch we strive to offer as part of The Langham Way. Our team will be thrilled to know their efforts made such a positive impression, and we’re already looking forward to welcoming you back. Wishing you a brilliant day ahead! Forest Sun General Manager The Langham, Shenzhen

Dear Guest, Thank you for your wonderful feedback! We’re absolutely delighted to hear that you had an excellent stay, and that the complimentary room upgrade added to your enjoyment—this is exactly the kind of thoughtful touch we strive … Show more

Dear Guest, Thank you for taking the time to share your stay experience! We’re delighted to hear that our team’s helpful and friendly service made a positive impression, and that you found the room inviting—especially the comfortable bed and excellent shower pressure. These details are exactly what we focus on to make every stay feel like a retreat, and your认可 means a lot to us. We’re already looking forward to welcoming you back for another wonderful experience. Wishing you a brilliant day ahead! Forest Sun General Manager The Langham, Shenzhen

Dear Guest, Thank you for taking the time to share your stay experience! We’re delighted to hear that our team’s helpful and friendly service made a positive impression, and that you found the room inviting—especially the comfortable bed… Show more

Dear guest, Thank you for taking the time to share your feedback. We're delighted to hear that you found our restaurants amazing, the breakfast wonderful, and the club lounge great. This truly reflects the essence of The Langham Way, which emphasizes open and sincere interactions while delivering exceptional hospitality. Thank you again for your kind words. Wish you a brilliant day! Forest Sun General Manager The Langham, Shenzhen

Dear guest, Thank you for taking the time to share your feedback. We're delighted to hear that you found our restaurants amazing, the breakfast wonderful, and the club lounge great. This truly reflects the essence of The Langham Way, … Show more

Dear guest, Thank you for taking the time to share your feedback. We sincerely apologize for the disappointment caused by the issues you encountered during your stay, including the feeling of the establishment being old and the damp problem in the room. This falls short of our standards, and we regret not meeting your expectations. Please feel free to contact us directly so that we can learn more details and take immediate steps to address these concerns. Thank you for bringing this to our attention. Wish you a brilliant day! Forest Sun General Manager The Langham, Shenzhen

Dear guest, Thank you for taking the time to share your feedback. We sincerely apologize for the disappointment caused by the issues you encountered during your stay, including the feeling of the establishment being old and the damp probl… Show more

Dear guest, Thank you for your wonderful praise of "BEST SHENZHEN LUXURY STAY"! It means the world to us that you recognize our commitment to delivering finest service and accommodating experiences, which lies at the core of The Langham Way. Your affirmation fuels our passion to maintain and elevate the standards of luxury hospitality. We are truly grateful for your trust and are already looking forward to welcoming you back for another exceptional stay. Wish you a brilliant day! Forest Sun General Manager The Langham, Shenzhen

Dear guest, Thank you for your wonderful praise of "BEST SHENZHEN LUXURY STAY"! It means the world to us that you recognize our commitment to delivering finest service and accommodating experiences, which lies at the core of The … Show more