Reviews of Genpla Hotel Shenzhen Nanshan
6-16F,Block C of Tanglang Town,No.3333 Liuxian Blvd,Nanshan District, Nanshan, 518000 Shenzhen, China
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Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewThe location is great. Easily accessible by train. Right next to a shopping center with a super market, shops and restaurants. Also close to the center of research and education in Shenzhen.
The breakfast was good, but could be even better. There was only one coffee machine for about 50 guests dining at the same time.
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Genpla Hotel Shenzhen Nanshan. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and we look forward to welcoming you back in the near future. Thank you!
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Genpla Hotel Shenzhen Nanshan. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we t… Show more
Reviewed: 4 January 2025 · Stayed in December 2024
Verified reviewClean, location, friendly staff. Especially Lucy was very helpful when we were asking about where to find find luggage stores. Rooms were very spacious
Nothing
Dear guest, hello. Thank you for staying at Genpla Hotel Shenzhen Nanshan. I'm glad you're satisfied with your stay! Our goal is to serve our customers well and create unforgettable experiences for them. We will continue to maintain and strictly demand ourselves with higher standards, so that every employee can provide unforgettable and personalized services for our customers. Thank you for your affirmation of the hotel, but we noticed that you gave the hotel a one star rating. If you have any other opinions or feedback about the hotel, please feel free to contact us at any time. Your satisfaction is a great encouragement to us, and we will continue to work hard. Sincerely looking forward to the next meeting.
Dear guest, hello. Thank you for staying at Genpla Hotel Shenzhen Nanshan. I'm glad you're satisfied with your stay! Our goal is to serve our customers well and create unforgettable experiences for them. We will continue to maintain… Show more
Reviewed: 9 September 2024 · Stayed in August 2024
Verified reviewReviewed: 12 July 2024 · Stayed in July 2024
Verified reviewThe location near SUSTech and metrostation. Good breakfast (extra).
A little bit difficult to find, as the best entrance is through the shopping centre. The WiFi was a bit difficult to log onto, as I had to disconnect and re-enter the password.
Dear guest, hello. Thank you for staying at Genpla Hotel Shenzhen Nanshan. I'm glad you're satisfied with your stay! Our goal is to serve our customers well and create unforgettable experiences for them. We will continue to maintain and strictly demand ourselves with higher standards, so that every employee can provide unforgettable and personalized services for our customers. Thank you for your affirmation of the hotel, but we noticed that you gave the hotel a one star rating. If you have any other opinions or feedback about the hotel, please feel free to contact us at any time. Your satisfaction is a great encouragement to us, and we will continue to work hard. Sincerely looking forward to the next meeting.
Dear guest, hello. Thank you for staying at Genpla Hotel Shenzhen Nanshan. I'm glad you're satisfied with your stay! Our goal is to serve our customers well and create unforgettable experiences for them. We will continue to maintain… Show more
Reviewed: 6 May 2024 · Stayed in May 2024
Verified reviewDear guest, thank you for staying at Genpla Hotel Shenzhen Nanshan . Glad you enjoyed your stay! We are honored to know that you have had a comfortable and enjoyable time here. Serving our guests well and creating a wonderful and memorable experience for our guests is our goal, and we will continue to maintain and strictly require ourselves to a higher standard, so that every employee can provide guests with unforgettable and personalized service. Thank you for your affirmation of the hotel, your satisfaction is a great encouragement to us, we will continue to work hard. Sincerely looking forward to the next meeting.
Dear guest, thank you for staying at Genpla Hotel Shenzhen Nanshan . Glad you enjoyed your stay! We are honored to know that you have had a comfortable and enjoyable time here. Serving our guests well and creating a wonderful and memorable … Show more
Reviewed: 16 April 2024 · Stayed in April 2024
Verified reviewI was visiting the university close by. It was very convenient with all the commodities close to the hotel. The swimming pool is perfect 👌and the breakfast very diversified.
The communication was difficult since a large part of the staff doesn't speak English, even at the hotel reception desk... Luckily one of the staff members, Terry, was here to help us! He gave us recommendations to visit the city and help us to order taxis. He was very available.
Dear guest, thank you for staying at Genpla Hotel Shenzhen Nanshan . Glad you enjoyed your stay! We are honored to know that you have had a comfortable and enjoyable time here. Serving our guests well and creating a wonderful and memorable experience for our guests is our goal, and we will continue to maintain and strictly require ourselves to a higher standard, so that every employee can provide guests with unforgettable and personalized service. Thank you for your affirmation of the hotel, your satisfaction is a great encouragement to us, we will continue to work hard. Sincerely looking forward to the next meeting.
Dear guest, thank you for staying at Genpla Hotel Shenzhen Nanshan . Glad you enjoyed your stay! We are honored to know that you have had a comfortable and enjoyable time here. Serving our guests well and creating a wonderful and memorable … Show more
Reviewed: 16 April 2024 · Stayed in April 2024
Verified reviewReviewed: 11 April 2024 · Stayed in April 2024
Verified reviewReviewed: 22 January 2024 · Stayed in December 2023
Verified reviewReviewed: 24 December 2023 · Stayed in December 2023
Verified reviewOnce inside it’s well decorated and has good features. Staff are really helpful including Darwin, Damon & Yoko.
It is ridiculously difficult to find the entrance which is at the back rather than on the main road and is behind a security gate with very little signage and clarity on how to get to reception. The taxi apps don’t recognise the hotel name and arriving late at night I was just dropped on the side road near the address. If I was a first time visitor to China I would have really struggled to find the hotel. I nearly ended up sleeping in a dark closed shopping mall!
Hello! Thank you for staying at Genpla Hotel, Shenzhen Xili. We're sorry to hear that you had a bad experience on your way to the hotel. We will make a detailed plan and implement it for the guidance to the hotel in the future. Our goal is to serve our guests well and create wonderful and memorable experiences for them. We will continue to adhere to high standards and be strict with ourselves, so that every staff member can provide unforgettable and personalized services for our guests. Thank you for your affirmation of the hotel. Your satisfaction is a great encouragement to us, and we will keep up the good work. We sincerely look forward to seeing you again.
Hello! Thank you for staying at Genpla Hotel, Shenzhen Xili. We're sorry to hear that you had a bad experience on your way to the hotel. We will make a detailed plan and implement it for the guidance to the hotel in the future. Our goal… Show more
Reviewed: 24 October 2023 · Stayed in August 2023
Verified reviewLocation was abit far from the shopping area but the staff and rooms were fantastic. The rooms were of good size and the staff were friendly. It is also connected to a shopping mall, which can be easily accessed through the hotel lift.
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Genpla Hotel Shenzhen Nanshan. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and we look forward to welcoming you back in the near future. Thank you!
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Genpla Hotel Shenzhen Nanshan. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we t… Show more
Reviewed: 9 October 2023 · Stayed in October 2023
Verified reviewReviewed: 23 August 2023 · Stayed in August 2023
Verified reviewReviewed: 10 July 2023 · Stayed in June 2023
Verified review