Reviews of Central Hotel Shanghai - Nanjing Road
No.555 Jiujiang Road, Huangpu, 200000 Shanghai, China
#144 of 452 hotels in Shanghai
Guests' ChoiceReview score
Based on 496 hotel reviews
8.3Score breakdown
-
Cleanliness
8.8
-
Comfort
8.9
-
Location
9.6
-
Facilities
8.4
-
Staff
8.4
-
Value for money
8.4
-
Free WiFi
6.8
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 2 September 2025
Mujahid
Pakistan28 reviews1 helpful vote9.0“Nice hotel located east nanjing road”- • Business trip
- • Solo traveller
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Location, very clean hotel with quality bed sheets and amenities in the room
Stayed in September 2025
-
Reviewed: 31 July 2025
Helen
Australia25 reviews1 helpful vote9.0“So terribly hot and humid that our hotel was an absolute oasis for us”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
Concierge had such limited use of English, we were not able to get much information from him. No promotion of local sights or events.
Upgrade meant we could use 'happy hour' daily. Huge variety for breakfast. Household staff friendly and helpful.
Stayed in July 2025
-
Reviewed: 20 July 2025
Theodoros
Cyprus30 reviews2 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
I paid 50% of a higher than normal room rate, for late check out,to be allowed to “STRICTLY” stay in the room until 18:00. I had asked to stay until 19:00, reception desk said not possible. Assistant manager came, and he indicated again that it is not possible. I commended that I have stayed many times at hotel and he confirmed that the room is available ( not booked for other person) still would not allow me until 19:00 not even 18:30, unless i paid full price. I checked out at 18:00 exactly , spent next two hours in the lobby. Will try to find a more accommodating hotel in my next stay in Shanghai…
Stayed in July 2025
-
Reviewed: 18 July 2025
Na
United Kingdom13 reviews7.0“Good location and comfortable stay”- • Leisure trip
- • Group
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Didn’t think the staff was friendly, felt like reluctant to wanting to help you
Central to the main high street, clean and comfortable
Stayed in July 2025
-
Reviewed: 10 June 2025
Lee
Australia36 reviews7 helpful votes9.0“Perfect location and confortable place.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 6 nights
Nothing
Location is great, next to Nanjing road. Nearby has lots of food and shopping. Room is comfortable and staff are friendly.
Stayed in June 2025
-
Reviewed: 29 May 2025
Jian
Canada3 reviews1 helpful vote9.0“overall good value.”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 16 nights
The wifi is slugglish.
location location location, great gym, fridge, large room.
Stayed in May 2025
-
Reviewed: 12 May 2025
Clyde
Mauritius33 reviews5 helpful votes9.0“Good location”- • Business trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
Good location
Stayed in May 2025
-
Reviewed: 6 May 2025
Bernadette
United Kingdom4 reviews9.0“Loved it”- • Leisure trip
- • Group
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Toilet blocked
Stayed in May 2025
-
Reviewed: 30 April 2025
Peter
Philippines13 reviews3 helpful votes9.0“Shanghai awesome city, super clean, super organized”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 4 nights
- • Submitted via mobile
For the price, I would have expected that breakfast would have been included. When booking with booking.com, I had thought breakfsst was included but in the fine print (which I did not notice, breakfast not included). Not very clear in the booking.com booking system
Good buffet breakfast, excellent location, clean and comfortable hotel
Stayed in April 2025
-
Reviewed: 26 April 2025
Hilda
Australia5 reviews1 helpful vote9.0“Happy with ALL aspects of our stay except for the gym. Location is excellent!”- • Leisure trip
- • Group
- • Superior Twin Room
- • Stayed 6 nights
Gym - The only let-down of our 6-night stay. Used it for three times and not once it was adequately lit. During workouts, saw several guests in their gym outfits walked in but then pulled back a few minutes later, eventually leaving me and my partner the only guests there whenever onsite. As a 4-star hotel, its choice of gym equipment is also limited (e.g. Would be nice if there is a rowing machine). The vending machine was unstocked and no disinfectant supplies were provided.
Location - Excellent! Only 3 minutes' walk from the famous shopping district Nanjing Road West. Room - Very spacious and clean. Beds are very comfortable! Breakfast - N/A
Stayed in March 2025
-
Reviewed: 26 April 2025
Tiziana
Italy75 reviews10 helpful votes8.0“Nice stay”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted via mobile
The hotel is in a perfect location for visiting the city. It’s very close to the East Nanjing road and 20minutes walk from the Bund area. The room was very big and clean with all the comforts and the breakfast was good and with plenty of choices, both Chinese and continental. I would recommend this hotel for visiting Shanghai.
Stayed in April 2025
-
Reviewed: 12 April 2025
Ming
Australia22 reviews9.0Superb- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Will be come back soon。
Stayed in April 2025
-
Reviewed: 7 April 2025
Kristina
Indonesia10 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
lot's of stress with payment before the day of my booking. Somehow my card didn't work for payment (before I payed with this card on booking, everything was fine) But finally they let me to pay at the reception on the day of my arrival. Although it was still stresfull as my flight arrived at 6pm (+approx 2 hours to go to the hotel form the airport) the message from hotel was like this "Our hotel need pre-authorization to guarantee your room, but the credit card is not worked. The pos machine showed"Requested function not supported". If you arrive before 6pm, you don't need update your credit card information. We will keep the room until 6pm on arrival day." We came around 8pm and payed at the reception * important note +500 cny required for deposit while booking
Great location, stunning view. Spacious room, comfy bathrobes. Overal nice place to stay in the city center.
Stayed in March 2025
-
Reviewed: 6 April 2025
Silvio
Malta76 reviews8 helpful votes8.0“Very nice rooms but breakfast can be better.”- • Business trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 4 nights
Breakfast.
Rooms are very nice
Stayed in April 2025
-
Reviewed: 28 March 2025
Steven
Belgium9 reviews8.0“Allwys good stay here”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 3 nights
Check in before 14:00 at additional cost - expensive
Central position in Shanghai They even had my soap from 2 month ago that I left with friendly note !!!! Super staff
Stayed in January 2025
-
Reviewed: 27 March 2025
Peter
United Kingdom38 reviews5 helpful votes8.0“Great hotel. Breakfast needs to be better”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
- • Submitted via mobile
Great hotel with lovely rooms. Comfy bed and good bathrooms. Loved our stay. The only thing that could be better is the breakfast selection.
Stayed in March 2025
-
Reviewed: 24 March 2025
Kai
Singapore26 reviews2 helpful votes8.0“Great location and spacious room”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
Pillow too high
Location
Stayed in March 2025
-
Reviewed: 6 March 2025
Angela
United Kingdom57 reviews3 helpful votes9.0“Great location”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
Great location right by the pedestrian Nanking road that leads down to the Bund, lots of places to eat along there.
Stayed in March 2025
-
Reviewed: 24 January 2025
Weiyu
United States12 reviews3 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 6 nights
The room devices were out of date. No USB connection you can easily find and use for charging.
Location is excellent. The rooms was spacious and comfortable. The staff were very friendly and helpful.
Stayed in December 2024
-
Reviewed: 9 January 2025
Neil
Australia6 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 4 nights
Great location and a good price
Stayed in January 2025
-
Reviewed: 5 January 2025
Chanida
Thailand2 reviews1 helpful vote8.0Very good- • Leisure trip
- • Group
- • Superior Twin Room
- • Stayed 5 nights
very good location, good services
Stayed in November 2024
-
Reviewed: 2 January 2025
George
United Kingdom26 reviews4 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Staff were not accommodating and rushed
Great location, great hotel
Stayed in November 2024
-
Reviewed: 28 December 2024
Ami
Israel5 reviews9.0Superb- • Business trip
- • Group
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Great location
Stayed in December 2024
-
Reviewed: 17 December 2024
Benz
Thailand21 reviews3 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 4 nights
- • Submitted via mobile
Front staff
Cleanness
Stayed in December 2024
Guests also reviewed these properties:
-
Antico Albergo del Sole al PantheonRome, Italy
-
Les Jardins du LacTrizay, France
-
OYO 187 The Maxwell HotelCebu City, Philippines
-
Hotel VetterNürtingen, Germany
-
Apartament 'Aleks' TykocinTykocin, Poland
-
Casa dei LimoniCastellammare del Golfo, Italy
-
-
Vinayak Guest HouseJaipur, India
