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Recensioni su Grand Mercure Shanghai Century Park- Free Shuttle Bus to SNIEC

No.1199, Ying Chun Road, Pudong, 200135 Shanghai, Cina

  • Davide

    Data recensione: 26 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Nel complesso posso dire che, a mio giudizio, non può essere un hotel 5 stelle. E' chiaro che se leggi 5 stelle le aspettative sono più alte, ma posso dire che è stato ben al di sotto. Di positivo segnalo la comodità dei letti, da vero 5 stelle. La colazione molto buona, non incredibile e indimenticabile ma ha soddisfatto l'aspettativa senza eccedere. Grande cortesia e disponibilità da parte di un manager in particolare, Mr. Zou (spero di scriverlo correttamente), ogni richiesta viene soddisfatta se ci si rivolge a lui, in questo senso, un vero 5 stelle.

    La camera aveva un odore di muffa, probabilmente per lo moquette vecchie. Ci siamo fatti cambiare la stanza e dopo alcuni tentativi ne abbiamo trovata una che sapeva poco odore. Gli ambienti in generale un pò vecchi, tutti, e non rispettano lo splendore delle foto. La struttura ha bisogno di un evidente ristrutturazione. Il personale in generale poco qualitativo.

  • Marco

    Data recensione: 1 gennaio 2025 · Soggiorno nel mese di novembre 2024

    Recensione verificata

    Posizione e confort.

    Poco inglese

    Risposta della struttura:

    Thank you very much for your comments regarding your stay at the Grand Mercure Shanghai Century Park. Please accept my apology that because of some new staff lacking of English Language skill. Your comments are certainly cogent and valid. Please be assured that we have taken up your comments with our department heads for immediate improvements. And also, next time if you would stay with us again, please contact our Duty Manager for any assistance in English. Not every staff can handle English very well in China generally, but we make sure that we have someone always who could assist with our English-speaking guests when needed. We sincerely thanks again for your valuable comments, we are looking forward to seeing you soon in near future.

    Thank you very much for your comments regarding your stay at the Grand Mercure Shanghai Century Park. Please accept my apology that because of some new staff lacking of English Language skill. Your comments are certainly cogent and valid. … Mostra altro

    Grand Mercure Shanghai Century Park- Free Shuttle Bus to SNIEC
    6 maggio 2025
  • Remo

    Data recensione: 17 dicembre 2024 · Soggiorno nel mese di dicembre 2024

    Recensione verificata

    Wi-fi

    Risposta della struttura:

    Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures has been put in place to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

    Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure,… Mostra altro

    Grand Mercure Shanghai Century Park- Free Shuttle Bus to SNIEC
    23 dicembre 2024
  • Vedi hotel
  • Andrea

    Data recensione: 20 novembre 2024 · Soggiorno nel mese di ottobre 2024

    Recensione verificata
  • Vincenzo

    Data recensione: 13 novembre 2024 · Soggiorno nel mese di novembre 2024

    Recensione verificata

    Sono circa 10 anni che soggiorno quando c'è la PTC ASIA Fiera di riferimento nelle meccanica e automazione e mi sono sempre trovato benissimo. Tutto bene e il prossimo anno ritornerò

    Non saprei indicare quali punti che sono da migliorare

    Risposta della struttura:

    Thank you very much for sharing your comments regarding your recent stay at the Grand Mercure Shanghai Century Park. I am glad to learn that you had a nice stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

    Thank you very much for sharing your comments regarding your recent stay at the Grand Mercure Shanghai Century Park. I am glad to learn that you had a nice stay with us. I will share your comments with our team. I am sure that this feedbac… Mostra altro

    Grand Mercure Shanghai Century Park- Free Shuttle Bus to SNIEC
    14 novembre 2024
  • Vito

    Data recensione: 24 ottobre 2024 · Soggiorno nel mese di ottobre 2024

    Recensione verificata
  • Vedi hotel
  • Luca

    Data recensione: 15 ottobre 2024 · Soggiorno nel mese di ottobre 2024

    Recensione verificata

    camera molto spaziosa

    Struttura vecchia e mal tenuta. Stanze sporche con muffa e prive di scovolino. Al mio arrivo ho trovato un capello sul lavandino. La maggior parte dello staff non parla in inglese. Il servizio navetta è ridicolo non ha posti sufficienti per tutti. La domenica è stato tolto il servizio navetta delle ore 9:00 senza comunicazione e ho dovuto chiamare un taxi.

    Risposta della struttura:

    Thank you very much for your comments regarding your stay at the Grand Mercure Shanghai Century Park. Please accept my apology that because of some new staff lacking of English Language skill. Your comments are certainly cogent and valid. Please be assured that we have taken up your comments with our department heads for immediate improvements. And also, next time if you would stay with us again, please contact our Duty Manager for any assistance in English. Not every staff can handle English very well in China generally, but we make sure that we have someone always who could assist with our English speaking guests when needed. We sincerely thanks again for your valuable comments, we are looking forward to seeing you soon in near future.

    Thank you very much for your comments regarding your stay at the Grand Mercure Shanghai Century Park. Please accept my apology that because of some new staff lacking of English Language skill. Your comments are certainly cogent and valid.… Mostra altro

    Grand Mercure Shanghai Century Park- Free Shuttle Bus to SNIEC
    12 novembre 2024
  • Gianmarco

    Data recensione: 30 giugno 2024 · Soggiorno nel mese di giugno 2024

    Recensione verificata

    Stanza molto spaziosa e pulita. Pulizia e cambio lenzuola ogni giorno. Colazione ottima e molto varia. Free shuttle per la fiera

    Manutenzione di alcuni dettagli della camera. Piccola nota stonata era il letto matrimoniale composto da 2 letti singoli.

    Risposta della struttura:

    Thank you very much for sharing your comments regarding your recent stay at the Grand Mercure Shanghai Century Park. I am glad to learn that you had a nice stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

    Thank you very much for sharing your comments regarding your recent stay at the Grand Mercure Shanghai Century Park. I am glad to learn that you had a nice stay with us. I will share your comments with our team. I am sure that this feedba… Mostra altro

    Grand Mercure Shanghai Century Park- Free Shuttle Bus to SNIEC
    15 luglio 2024
  • Luca

    Data recensione: 3 giugno 2024 · Soggiorno nel mese di maggio 2024

    Recensione verificata
  • Vedi hotel
  • Oliver

    Data recensione: 3 maggio 2024 · Soggiorno nel mese di aprile 2024

    Recensione verificata
  • Corrado

    Data recensione: 2 aprile 2024 · Soggiorno nel mese di marzo 2024

    Recensione verificata
  • Gianluca

    Data recensione: 12 febbraio 2024 · Soggiorno nel mese di novembre 2023

    Recensione verificata

    Accoglienza

    Camere molto piccole

    Risposta della struttura:

    Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures has been put in place to address the problem and prevent future occurrence.

    Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure,… Mostra altro

    Grand Mercure Shanghai Century Park- Free Shuttle Bus to SNIEC
    28 giugno 2024
  • Vedi hotel
  • Paolo

    Data recensione: 20 ottobre 2023 · Soggiorno nel mese di settembre 2023

    Recensione verificata

    pulizia camera

    più di una ora al check in perchè la prenotazione era stata fatta con una carta di credito non a nome del sottoscritto

    Risposta della struttura:

    Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures has been put in place to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park.

    Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure,… Mostra altro

    Grand Mercure Shanghai Century Park- Free Shuttle Bus to SNIEC
    8 dicembre 2023
  • Ludovico

    Data recensione: 31 agosto 2023 · Soggiorno nel mese di agosto 2023

    Recensione verificata

    Comodità al polo fieristico

    Personale educato ma in pochi parlavano inglese

    Risposta della struttura:

    Thank you very much for your comments regarding your stay at the Grand Mercure Shanghai Century Park. Please accept my apology that because of some new staff lacking of English Language skill. Your comments are certainly cogent and valid. Please be assured that we have taken up your comments with our department heads for immediate improvements. And also, next time if you would stay with us again, please contact our Duty Manager for any assistance in English. Not every staff can handle English very well in China generally, but we make sure that we have someone always who could assist with our English speaking guests when needed. We sincerely thanks again for your valuable comments, we are looking forward to seeing you soon in near future.

    Thank you very much for your comments regarding your stay at the Grand Mercure Shanghai Century Park. Please accept my apology that because of some new staff lacking of English Language skill. Your comments are certainly cogent and valid.… Mostra altro

    Grand Mercure Shanghai Century Park- Free Shuttle Bus to SNIEC
    17 settembre 2023
  • Laerte87

    Data recensione: 15 agosto 2023 · Soggiorno nel mese di agosto 2023

    Recensione verificata
  • Vedi hotel
  • Andrea

    Data recensione: 18 maggio 2023 · Soggiorno nel mese di maggio 2023

    Recensione verificata
  • Idromeccanica

    Data recensione: 7 aprile 2023 · Soggiorno nel mese di aprile 2023

    Recensione verificata

    vicinanza centro fieristico e centro di Shanghai

    Personale non brillante con le lingue straniere, ma disponibile e pronto alle esigenze.

    Risposta della struttura:

    We sincerely thanks again for your valuable comments, we are looking forward to seeing you soon in near future. Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire

    We sincerely thanks again for your valuable comments, we are looking forward to seeing you soon in near future. Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your… Mostra altro

    Grand Mercure Shanghai Century Park- Free Shuttle Bus to SNIEC
    22 maggio 2023
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I commenti esprimono le opinioni personali dei clienti di Booking.com che hanno compilato il questionario dopo aver soggiornato in hotel. Queste opinioni non coincidono necessariamente con quelle di Booking.com. Vedi le nostre Linee guida sulle recensioni

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