9.7

Reviews of Capella Shanghai, Jian Ye Li

No. 480 West Jianguo Road, Jianye Lane, Xuhui District, Xuhui, 200031 Shanghai, China

  • Artem

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
  • Wilma

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review
  • Alex

    Reviewed: 2 June 2025 · Stayed in May 2025

    Verified review
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  • Gary

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Everything. The location is old shanghai which is beautiful with tree lined streets. The staff are amazing and no request is too much. Beautiful villas are like a home. Just amazing and we will be back with the family

    Nothing

    Property response:

    Dear Valued Guest, Warm greetings from Capella Shanghai! Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed your time with us. Receiving such positive comments go a long way in motivating the team, and we will be sure to pass along your compliments. We look forward to welcoming you back to Capella Shanghai soon. Yours truly

    Dear Valued Guest, Warm greetings from Capella Shanghai! Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed your time with us. Receiving such positive comments go a lo… Show more

    Capella Shanghai, Jian Ye Li
    17 July 2025
  • Wenda

    Reviewed: 14 May 2025 · Stayed in May 2025

    Verified review
  • Ily

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review
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  • Lin

    Reviewed: 4 April 2025 · Stayed in April 2025

    Verified review

    Exceptional hotel in every aspect, what stood out the most for us was the brilliant customer service. Every hotel employee was willing and capable to help (for example a lady helped me to post a package, and another helped me to order a new suitcase). It just felt fantastic to stay at a place that values you as a guest! The hotel is truly wonderful, i will certainly come back again.

    Property response:

    Dear Valued Guest, Warm greetings from Capella Shanghai! Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed your time with us. Receiving such positive comments go a long way in motivating the team, and we will be sure to pass along your compliments. We look forward to welcoming you back to Capella Shanghai soon. Yours truly

    Dear Valued Guest, Warm greetings from Capella Shanghai! Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed your time with us. Receiving such positive comments go a lo… Show more

    Capella Shanghai, Jian Ye Li
    8 April 2025
  • Julia

    Reviewed: 2 April 2025 · Stayed in April 2025

    Verified review

    Beautiful rooms, incredibly attentive and helpful staff

    Property response:

    Dear Valued Guest, Warm greetings from Capella Shanghai! Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed your time with us. Receiving such positive comments go a long way in motivating the team, and we will be sure to pass along your compliments. We look forward to welcoming you back to Capella Shanghai soon. Yours truly

    Dear Valued Guest, Warm greetings from Capella Shanghai! Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed your time with us. Receiving such positive comments go a lo… Show more

    Capella Shanghai, Jian Ye Li
    17 July 2025
  • Ploypailin

    Reviewed: 22 March 2025 · Stayed in March 2025

    Verified review
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  • Serge

    Reviewed: 9 March 2025 · Stayed in March 2025

    Verified review
  • Laetitia

    Reviewed: 15 February 2025 · Stayed in February 2025

    Verified review
  • Teamawesome1010

    Reviewed: 12 February 2025 · Stayed in February 2025

    Verified review
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  • Amy

    Reviewed: 2 February 2025 · Stayed in February 2025

    Verified review
  • Toh

    Reviewed: 20 January 2025 · Stayed in January 2025

    Verified review
  • Niki

    Reviewed: 30 December 2024 · Stayed in December 2024

    Verified review

    The ambiance and architecture made it feel like home away from home

    Nothing

    Property response:

    Dear Valued Guest, Warm greetings from Capella Shanghai! Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed your time with us. Receiving such positive comments go a long way in motivating the team, and we will be sure to pass along your compliments. We look forward to welcoming you back to Capella Shanghai soon. Yours truly

    Dear Valued Guest, Warm greetings from Capella Shanghai! Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed your time with us. Receiving such positive comments go a l… Show more

    Capella Shanghai, Jian Ye Li
    2 January 2025
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  • Abdalla

    Reviewed: 14 November 2024 · Stayed in November 2024

    Verified review
  • Wei

    Reviewed: 10 November 2024 · Stayed in October 2024

    Verified review
  • Ladda

    Reviewed: 9 November 2024 · Stayed in November 2024

    Verified review
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  • Kamwai

    Reviewed: 29 October 2024 · Stayed in October 2024

    Verified review

    Clean, new, presentable

    Property response:

    Dear Valued Guest, Warm greetings from Capella Shanghai! Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed your time with us. We look forward to welcoming you back to Capella Shanghai soon. Yours truly

    Dear Valued Guest, Warm greetings from Capella Shanghai! Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed your time with us. We look forward to welcoming you back to… Show more

    Capella Shanghai, Jian Ye Li
    30 October 2024
  • Joseph

    Reviewed: 22 October 2024 · Stayed in October 2024

    Verified review
  • Yuan

    Reviewed: 21 August 2024 · Stayed in August 2024

    Verified review
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  • Anastasiia

    Reviewed: 13 August 2024 · Stayed in August 2024

    Verified review
  • Jeff

    Reviewed: 28 July 2024 · Stayed in July 2024

    Verified review

    Location Quality Service

    N/a

    Property response:

    Dear Valued Guest, Warm greetings from Capella Shanghai! Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed your time with us. We look forward to welcoming you back to Capella Shanghai soon. Yours truly

    Dear Valued Guest, Warm greetings from Capella Shanghai! Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed your time with us. We look forward to welcoming you back to… Show more

    Capella Shanghai, Jian Ye Li
    29 July 2024
  • Zainab

    Reviewed: 22 July 2024 · Stayed in July 2024

    Verified review

    This hotel make me relax and calm, after long trip business in china

    Every thing was good

    Property response:

    Dear Valued Guest, Warm greetings from Capella Shanghai! Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed your time with us. We look forward to welcoming you back to Capella Shanghai soon. Yours truly

    Dear Valued Guest, Warm greetings from Capella Shanghai! Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed your time with us. We look forward to welcoming you back to… Show more

    Capella Shanghai, Jian Ye Li
    23 July 2024
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  • Showing 1 - 25

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