Beautiful facilities and convenient location

Stayed in June 2025

No real downsides. The place was well worth the price.

Excellent breakfast. Nice, clean room. Excellent airconditioning. Location was perfect, next to a cosy boulevard with many restaurants. Also the hotel is placed in one of the few bays where you can swim in the sea.

Stayed in May 2025

Amazing pools and breakfast. I think this is the best location. Friendly stuff, but it would be good to have some important informations written (no one speaks english). We had amazing see view. Thrully reccomended.

Stayed in May 2025

No private beach,not enough lounges for people to be at pool.

It was close to beach where my Family can swim

Stayed in March 2025

Really big room with a sea view. Breakfast had lots of options (we are vegetarian and also felt accommodated for). There was also free coffee available. Staff were friendly and helpful. Pool area was nice and spacious and not crowded. There was a convenience store in the hotel lobby selling snacks and drinks including beers that you can drink in your room or communal areas. Location was very convenient and able to walk to lots of bars & restaurants and easy to take cabs.

Stayed in March 2025

Nothing

The pool was the best

Stayed in January 2025

Great location, clean rooms and comfortable beds, breakfast was amazing. We spent 9 nights and everything was great.

Stayed in January 2025

All good

I really satisfied with the hotel services and design of building. It’s very clean and fresh. The meals were very nice. There were buffet meals and it’s easy to choose your own favourite food. The hotel also has SPA service and kids rooms.

Stayed in January 2025

Nice hotel. Staff helps to do everything. I respect Tim. I like China.

Stayed in November 2024

Nothing

Everything was perfect! Everything was great - view, the surroundings, the room, its equipment and the hotel staff - wonderful people who help with every problem and need. Infrastructure is next level! I recommend!!!!

Stayed in September 2024

Staff don't speck any language except Chinese. Regarding beach and sea - for 12 days we didn't swim in the sea even once - it was prohibited because of strong undercurrent

Nice design, clean rooms, friendly staff and very nice location - everything is close.

Stayed in October 2024

wi-fi is weak, but it's probably not the hotel's fault, this problem occurs in most facilities. 99% of hotel staff do not speak English, which makes communication very difficult.

The hotel is wonderful, with a beautiful view, a few steps from the beach. The city center is a 10-minute walk, but the hotel offers everything you need - shops, playground, restaurant, gym. The rooms are very clean, cleaned daily, well equipped with a soft and very comfortable bed.

Stayed in August 2024

No safty box in the room

All

Stayed in August 2024

cold food at breakfast. coffee made with powdered coffee mixed with sugar, no arrangements for diabetic people We could only communicate with mobile telephone using language conversion. This worked but some English Speaking staff would help as Chinese is very difficult to learn. The location is very remote and the hotel has very little facilities, small pool minimum sun loungers. My wife and I used the buffet in JW Marriot for 4 days. If we needed to go in the centre of Sanya to eat we had to use taxis. Although they are 75% cheaper than UK they do seems to be times when we could not get them when flagging them. Owing to the high influx of Russian tourist , Europeans are not welcomed owing to the conflict in Ukraine, China support Putin. None of the literature is converted to English from Chinese only Russian.

I really liked the cost with with breakfast included. Breakfast was good if you are Chinese not really suitable for foreigners, massive selection of food but not the type of food which we eat for breakfast. Simple things like cold fresh milk, breakfast tea, bacon instead of fried spam. All the food was warm if you arrived for breakfast at 07:00 any later and their keep warm equipment was not suitable.

Stayed in September 2024

The staff at the reception should better promote hotel opportunities and services at the moment of check in - it will definitely give more choice to the guests and to hotel as well. - no instructions from manager during check in: breakfast details, swimming pool hours/facilities - QR code in the room for room service from the restaurant was not working

Hotel is very stylish, modern design and new. Supermarket with very diverse assortment of goods Fruits shop Staff at the swimming pool area and cleaning ladies were super nice

Stayed in July 2024

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in January 2025