8.9

Reviews of CYBO Station SSAW Shangpin Hotel Luohu Shenzhen

No.2103, East Shennan Road, Luohu District, Luohu, 518000 Shenzhen, China

  • Christianne

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review
  • Timothy

    Reviewed: 22 July 2025 · Stayed in June 2025

    Verified review

    Clean, modern, spacious for 1 person

    Building works opposite the road. Noisy. But they did kindly provide ear-plugs

    Property response:

    Dear Guest, Thank you for taking the time to share your stay experience. We are delighted that the cleanliness, modernity, and spaciousness of our hotel have provided you with a comfortable stay for a single guest. We sincerely apologize for the disturbance caused by the construction work across the road, which must have affected your stay. Providing earplugs is a temporary measure we can take at present. Going forward, we will continue to monitor the progress of the construction and actively explore more ways to reduce noise interference, striving to create a quieter resting environment for every guest. We look forward to having the opportunity to serve you again in the future, allowing you to enjoy an even more complete stay experience!

    Dear Guest, Thank you for taking the time to share your stay experience. We are delighted that the cleanliness, modernity, and spaciousness of our hotel have provided you with a comfortable stay for a single guest. We sincerely apologize … Show more

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen
    22 July 2025
  • Yeeting

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
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  • Priscilla

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    Convenient location, walkable to dongmen pedestrian street, staff is extremely helpful and friendly!

    NA

    Property response:

    Thank you for your great review! We are delighted that you could conveniently walk to Dongmen Pedestrian Street for a pleasant leisure trip. This prime location is the result of our careful consideration, as we hope to provide convenience for our guests' travels.Moreover, the enthusiasm, friendliness, and willingness to help of our staff are also reflections of the service philosophy we have always emphasized. From the moment you step into the hotel, they aim to bring you the warmth and care of a home away from home.We look forward to your next visit, and hope you will have more wonderful experiences, whether exploring the surrounding area or enjoying our hotel services.

    Thank you for your great review! We are delighted that you could conveniently walk to Dongmen Pedestrian Street for a pleasant leisure trip. This prime location is the result of our careful consideration, as we hope to provide convenience f… Show more

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen
    17 July 2025
  • Melchi

    Reviewed: 9 July 2025 · Stayed in June 2025

    Verified review
  • Frisca

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review
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  • Dawn

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review

    The property is modern and minimalist. The staff were also very friendly and patient.

    The space for luggage is little though.

    Property response:

    Thank you for your warm feedback! Delighted that our modern minimalist aesthetic and staff's hospitality impressed you. We truly appreciate your insight regarding luggage space—we’re actively exploring smart storage solutions to enhance convenience. Your review inspires us to refine every detail, and we hope to welcome you back to an even more thoughtful stay soon!

    Thank you for your warm feedback! Delighted that our modern minimalist aesthetic and staff's hospitality impressed you. We truly appreciate your insight regarding luggage space—we’re actively exploring smart storage solutions to enhance… Show more

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen
    28 June 2025
  • Candy

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review
  • Emily

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    Clean room and friendly service. Good coffee shop at lobby, good breakfast.

    The bed and the bed frame is a bit low. I bumped into the bed frame a few times…

    Property response:

    Thank you for choosing to stay and sharing your experience! We are very happy that you enjoy the cleanliness of the room and the service of our team. The rich aroma of the lobby coffee shop and the delicious breakfast can add warmth to your journey. Regarding the issue of bed frame height, we deeply apologize for any inconvenience caused. The bed frame design of some room types is indeed low, and your feedback has made us realize the need to strengthen detail prompts. We will also evaluate and optimize the plan in the subsequent renovation plan. Looking forward to welcoming you again with more comprehensive and detailed services. Wishing you all the best!

    Thank you for choosing to stay and sharing your experience! We are very happy that you enjoy the cleanliness of the room and the service of our team. The rich aroma of the lobby coffee shop and the delicious breakfast can add warmth to your… Show more

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen
    26 June 2025
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  • Alicia

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    Good location Helpful staff Value for money Modern and new laundry facilities

    No defined drop off point

    Property response:

    Thank you for your detailed feedback! 😊 We're glad you appreciated our convenient location, helpful staff, value for money, and modern new laundry facilities. Regarding the lack of a defined drop-off point, since the hotel faces a city expressway, we haven't set up a roadside parking area for safety considerations. We will continue to communicate with relevant departments to optimize the plan in the future. You're also welcome to contact us in advance before your next arrival, and we will provide you with more convenient guidance services. Look forward to serving you again!

    Thank you for your detailed feedback! 😊 We're glad you appreciated our convenient location, helpful staff, value for money, and modern new laundry facilities. Regarding the lack of a defined drop-off point, since the hotel faces a city … Show more

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen
    22 June 2025
  • W

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review

    New hotel..nice and clean, friendly staff and Shenzhen walking streek just opposite...and free coffee when you check in

    nothing

    Property response:

    Thank you so much for your kind words! We're thrilled to hear you enjoyed our new hotel's cleanliness and our friendly staff. 😊 Being across from Shenzhen Walking Street is indeed a highlight, and we're glad you got to explore the area. The free check-in coffee is our little way of welcoming you, so we're happy it added a nice touch to your stay. Come back soon—we'll have a fresh cup waiting for you!

    Thank you so much for your kind words! We're thrilled to hear you enjoyed our new hotel's cleanliness and our friendly staff. 😊 Being across from Shenzhen Walking Street is indeed a highlight, and we're glad you got to explore t… Show more

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen
    21 June 2025
  • Merdan

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review
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  • Nikhil

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review
  • Lee

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Exceptional super modern hotel great staff, facilities and location . Extra large comfortable beds . There is nothing to fault about this hotel. The reception staff were excellent and check in was a breeze . As I do not speak Chinese the staff were always able to communicate with me using a translation app. We booked a taxi to the airport and it was there on time waiting for us ... super efficient . Thankyou for the great stay and will definitely stay again when in Shenzhen

    There was nothing negative . Excellent hotel

    Property response:

    Thank you for your exceptional review! We're thrilled to hear you found our modern hotel flawless, from the comfortable extra-large beds to our efficient staff and prime location. Our team takes pride in ensuring seamless experiences, especially using translation tools to bridge communication gaps—glad that made a difference for you! We’re also delighted the timely airport taxi service added convenience to your trip. Your praise is the highest recognition for our efforts, and we can’t wait to welcome you back to Shenzhen for another stay in our "nothing to fault" haven. Until then, safe travels and see you soon!

    Thank you for your exceptional review! We're thrilled to hear you found our modern hotel flawless, from the comfortable extra-large beds to our efficient staff and prime location. Our team takes pride in ensuring seamless experiences, e… Show more

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen
    26 May 2025
  • Qiu

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review

    One of the standout features is how IT-driven the hotel is, which made the experience smooth and modern. I especially appreciated the self service laundry system- being able to track machine availability directly from the TV in the room.

    The breakfast selection is quite limited. The options were quite basic and repetitive, which might not appeal to guests staying for multiple days.

    Property response:

    Dear Guest, Thank you for choosing to stay with us and sharing your valuable feedback! We highly prioritize every guest's experience and are delighted to learn that you were impressed by our IT-driven facilities, particularly the convenience of the self-service laundry system. We are committed to enhancing service details through technology, and your recognition will inspire us to continue exploring more intelligent experiences. Regarding the limited breakfast options, we sincerely apologize for falling short of your expectations. We have noted the lack of variety and richness in the menu and are currently actively discussing with our food and beverage team to plan a menu update in the near future. We aim to add more local specialties and healthy options to cater to the diverse needs of our guests. We hope you will be able to experience our improvements during your next stay and look forward to the opportunity to provide you with a more complete service. Wishing you a pleasant life, and we hope to welcome you back soon!

    Dear Guest, Thank you for choosing to stay with us and sharing your valuable feedback! We highly prioritize every guest's experience and are delighted to learn that you were impressed by our IT-driven facilities, particularly the conve… Show more

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen
    23 May 2025
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  • Sean

    Reviewed: 19 May 2025 · Stayed in April 2025

    Verified review
  • Ajay

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review
  • Suzanne

    Reviewed: 11 May 2025 · Stayed in March 2025

    Verified review
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  • 7.0 Good
    William

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review

    location is good

    no safe deposit inside the room

    Property response:

    ear guest, Thank you for taking the time to share your feedback. We're pleased to hear that you found our location convenient, and we appreciate your honest input regarding the in - room safe deposit box. We understand the importance of providing a secure storage option for our guests' valuables, and we sincerely apologize for any inconvenience this may have caused you. Your suggestion has been noted, and we are currently exploring options to enhance our in - room amenities, including the addition of safe deposit boxes in more rooms.However, we do have a safe deposit box at our front desk. You can deposit your valuables there. Should you have any other suggestions or require further assistance during your future stays, please feel free to reach out to our front desk team. We look forward to the opportunity to welcome you back and exceed your expectations.

    ear guest, Thank you for taking the time to share your feedback. We're pleased to hear that you found our location convenient, and we appreciate your honest input regarding the in - room safe deposit box. We understand the importance of… Show more

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen
    30 April 2025
  • Bimmy

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review

    The young staff went out of their way to help me, even going with me in a taxi to a metro station so I could purchase a Shenzhen Tong card. The complimentary cold drinks in the mini bar was a fantastic bonus.

    Maybe put a label on where the air conditioner control is for stupid old people like me!

    Property response:

    ear guest, Thank you so much for taking the time to share your wonderful experience with us! We're truly delighted to hear that our young team members went the extra mile to assist you. Their dedication to ensuring every guest feels cared for is what we strive for, and we're glad they could make your stay more convenient. The idea of accompanying you to get the Shenzhen Tong card is exactly the kind of personalized service we aim to provide. We're also thrilled that you enjoyed the complimentary cold drinks in the mini bar! It's our little way of adding a touch of luxury to your stay. Your feedback about the air conditioner control label is extremely valuable. We sincerely apologize for any inconvenience this may have caused you. We'll definitely take your suggestion on board and make sure to add clear labels in all rooms. No guest should feel confused, and we appreciate your kind reminder to help us improve. We hope to welcome you back soon and show you the improvements we've made. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know.

    ear guest, Thank you so much for taking the time to share your wonderful experience with us! We're truly delighted to hear that our young team members went the extra mile to assist you. Their dedication to ensuring every guest feels car… Show more

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen
    30 April 2025
  • Chai

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review
    Property response:

    We are very glad that you enjoyed this comfortable stay experience. The hotel has always been committed to providing guests with high-quality bedding, a clean environment, and a quiet space. Your satisfaction is the greatest affirmation to our guest room team! We will also continue to optimize the details of the facilities to make every stay "as comfortable as home".

    We are very glad that you enjoyed this comfortable stay experience. The hotel has always been committed to providing guests with high-quality bedding, a clean environment, and a quiet space. Your satisfaction is the greatest affirmation to … Show more

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen
    25 April 2025
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  • 7.0 Good
    Jozef

    Reviewed: 24 April 2025 · Stayed in March 2025

    Verified review

    All was just fine, for the price.

    Rooms are little bit small.

    Property response:

    Thank you for choosing to stay and taking the time to share your feedback! We are pleased to hear that you are satisfied with our overall service and pricing, which is our greatest encouragement! Regarding the issue of room space, we attach great importance to your suggestions and will continue to optimize the spatial layout and facility configuration in the future, striving to provide each guest with a more comfortable experience. Looking forward to providing you with a more spacious and comfortable stay next time. Wishing you a happy life!

    Thank you for choosing to stay and taking the time to share your feedback! We are pleased to hear that you are satisfied with our overall service and pricing, which is our greatest encouragement! Regarding the issue of room space, we attach… Show more

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen
    24 April 2025
  • Cheng

    Reviewed: 15 April 2025 · Stayed in April 2025

    Verified review

    Modern, clean, friendly and helpful staff, closed to metro station and Dongmen Pedestrianised Street

    Property response:

    Thank you for your kind words! So glad you enjoyed our modern, clean space and found our team helpful. Our location near the subway and Dongmen Pedestrian Street is key, and we're thrilled it added to your experience. Hope to see you again soon!

    Thank you for your kind words! So glad you enjoyed our modern, clean space and found our team helpful. Our location near the subway and Dongmen Pedestrian Street is key, and we're thrilled it added to your experience. Hope to see you ag… Show more

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen
    15 April 2025
  • Sariya

    Reviewed: 15 April 2025 · Stayed in April 2025

    Verified review

    The property is located close to the train station. The hotel is designed modern and hi-tech. The room size is just right for two people. Facilities are nice and staff service is exceptional. The breakfast line is various and good quality. Overall we had a great time staying at the hotel.

    Nothing

    Property response:

    Dear guest, Thank you for sharing your wonderful experience! We're delighted you enjoyed our modern design, tech features, and convenient location. Your kind words about our team, amenities, and breakfast mean a lot. Can't wait to welcome you back for another great stay! Best regards。

    Dear guest, Thank you for sharing your wonderful experience! We're delighted you enjoyed our modern design, tech features, and convenient location. Your kind words about our team, amenities, and breakfast mean a lot. Can't wait to w… Show more

    CYBO Station SSAW Shangpin Hotel Luohu Shenzhen
    15 April 2025
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  • Liekian

    Reviewed: 4 April 2025 · Stayed in April 2025

    Verified review
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