Good location

Stayed in August 2025

Location was incorrect

It was a beautiful property. The staff were friendly and it was located in a quiet neighbourhood. Unfortunately, The address of the hotel was incorrect. Please check Google reviews for real location.

Stayed in August 2025

The Lightning. Ladies use to do make up but not bright enough Buffet at the western restaurant all the times. I prefer ala Clarte sometimes. But bit avalaible

The cleaner Deng Su Fen was really kind and kept a Smiling face all the times. Very helpful. Thanks to her.

Stayed in August 2025

Chinese breakfast is too late to open

Not yet try

Stayed in August 2025

Hotel is a bit older but everything works fine.

Location is great! There is subway station right outside of the hotel, really convenient and easy to go anywhere. Breakfast are all around the hotel, there is Mr. Lee, good breakfast just across the street from hotel. There is no coin laundry available, even if Baidu says there is one around the hotel, it's dry clean and the owner wasn't that friendly. Tiananmen Square and forbidden city are close by. On the opposite side, there is popular shopping spot.

Stayed in July 2025

The rooms are clean and spacious. Very near to metro statiom

Stayed in June 2025

little outdated, but very good with this price and location

best location

Stayed in May 2025

Old

Clean, comfortable, spacious

Stayed in May 2025

no issues

We booked this hotel for 1 night before our tour began (we stayed 3 nights with the tour). Location was good - many of the big attractions are within walking distance of the hotel. The breakfast was good with plenty of variety.

Stayed in April 2025

Central heating - couldn’t adjust temperature in the room, abit too hot considering spring weather, would prefer air conditioning

Space, convenience

Stayed in April 2025

Great moccasin for Forbidden City

Stayed in March 2025

My hotel room reeks of smoke smell, which I believe is from the central ventilation system. And the rooms were hot, yet we were unable to bring down the temp with the thermostat in the room. It seems to be centrally controlled. Not ideal.

The hotel is located in a very good location, with a few big shopping malls within walking distance. There is also a subway station conveniently located at the front of the hotel, which makes travelling around Beijing easy. Hotel breakfast offers a wide variety of intercontinental & local cuisines, which is value for money.

Stayed in April 2025

There is a constant cigarette smell throughout the hotel, but not surprising seeing so many smokers around. There was some issue to fix I guess and a maintenance guy showed up at my door @11pm . I think he was given a wrong room number.

Very good location, Chongwenmen Line 2& 5 brings you right in front of the hotel , if you follow exit A2. Hotel looks ok, , clean, with very posh lobby. Very comfortable bed and pillows with different level of softness. Food was OK, seems expensive in rapport with prices around but OK if comparing to Europe. I had some issues at the checkin with the receptionist who got flustered by the different price shown of booking and the one she just charged. Thick , Chinese accent, which made communication extremely difficult, seemed to get confused more when tried to use the translator gadget. I didn’t understand at the time what was going on as I asked her to help me with a SIM card issue. She asked help from the nearby colleague, which didn’t want to get involved. She than went at the back and brought another staff, maybe her boss? When I saw her name , I knew she’ll sort out everything. I saw in reviews before the name Julia coming up, which is an absolute godsend. Julia is absolutely fantastic, her English is flawless, she sorted out all the issues and made sure I have her on the WeChat to contact her if I need any help. Her help is invaluable for foreign tourists.

Stayed in April 2025

The view through the window and the hustle

The location is convenient for commute, shopping and eating Nice staff and excellent service, and a very good cost efficiency

Stayed in April 2025

Good location

Stayed in April 2025

Very nice location and excellent facility. Extremely helpful staff at the Concierge. Full marks for their support service and hospitality. But the Carpets in the room are very dirty.

Stayed in April 2025

No network in my room

I liked the service and variety of food

Stayed in March 2025

Lack of English speaking staff

I have stayed here on and off for more than 20 years. It is no longer owned by Novotel but the new owners are doing an excellent job.

Stayed in March 2025

We dissapointed about deposit policy. Due to very busy big group check in on Sat Feb 1, 2025, when the reception asks for deposit, due to language barrier, we were suggested to deposit via our credit cards from direct hotel booking. When check out Feb 3, we did not obtain written receipts on the excess of the deposit charge to credit cards. While previously, we obtained hotel receipts that was charged from booking.com. The response from the reception was take it or leave it. Very dissapointed.

One of the best strategic locations in city central. MRT station in front of the hotel as well as various shopping malls and michelin level cafe and noodle restaurants. Not far from Beijing Central Station. Our executive twin bed room was very good.⁰0

Stayed in February 2025

Convenience

Stayed in December 2024

The air-con unit programmed for warm air during winter period; hence we have to switch off the air-con unit and borrow a fan from the hotel for ventilation in the room.

Location: right in front of the metro station and walking distance to many places of interest. Accessible to many malls (opposite the hotel) and local eateries.

Stayed in December 2024

All good.

It’s centrally located next to the metro line 2 and 5. There are malls nearby and good food places too. The room was cosy and spacious. The staff were friendly and helpful.

Stayed in December 2024

Air conditioning did not work, not only in my room, in the whole hotel, hot air was delivered to the rooms only, no option for cooling the space; there was well above 25deg C in the room

Very good location, subway 2 and 5 is in a front of the hotel, friendly staff, nice entrance hall

Stayed in November 2024

The air in the room is quite hot

1. I want to turn on the air conditioner as needed . 2. I would like to see a beautiful lobby and seating for customers.

Stayed in November 2024