Reviews of 上海外滩锦江都城新城饭店 Metropolo Xin Cheng Hotel, The Bund Shanghai
No.180 Middle Jiangxi Road, Huangpu, 200002 Shanghai, China
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNice and spacious room.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe hotel is great modern and very comfortable also super well located to move around by foot
Dear guest, thank you for your feedback. Have a nice day!
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe location is as good as any hotel in the area.
The service was extremely disappointing. We requested an extra bed for our daughter in advance (300 yuan as published on Booking.com), but neither the hotel nor Booking ever responded. Upon arrival, we were forced to take a family room that wasn’t even ready—we had to wait an hour until 4 pm, during which our daughter had to sleep in the lobby. We also tried the laundry service, which was another complete mess. The lack of English is astonishing considering the location. Overall, this was by far the worst hotel experience during our three-week trip in China.
Dear guest, thank you for your feedback. Have a nice day!
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewGreat location, you are near one of the most important areas of Shanghai, and easy access to the metro. The hotel is clean, with great services and amenities.
The rooms are a bit hit-and-miss, some better than others.
Dear guest, thank you for your feedback. Have a nice day!
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewperfect location, rooms are clean and breakfast was good. staff very helpful and friendly
WIFI did not work during the whole stay
Dear guest, thank you for your feedback. Have a nice day!
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewRoom was really large and comfortable plus it was in an excellent location. We used the metro to get there from airport, easy 10 minute walk from East Station line 2. Good breakfast
Wished hotel had responded better with our question on how to get to hotel from airport
Dear guest, thank you for your feedback. Have a nice day!
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGreat location. Stylish building. Super spacious and comfortable suite rooms. Great value.
Dear guest, thank you for your feedback. Have a nice day!
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe view from the room was gorgeous.
Dear guest, thank you for your feedback. Have a nice day!
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewGreat view from our room. Little robot delivery system was a nice touch
Gym is a bit of an afterthought
Dear guest, thank you for your feedback. Have a nice day!
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewExceelent breakfast , great sized room and super bathroom
Booking.com got yhe location wrong and sent us to their other hotel
Dear guest, thank you for your feedback. Have a nice day!
Reviewed: 1 July 2025 · Stayed in April 2025
Verified reviewEverything was nice.
Dear guest, thank you for your feedback. Have a nice day!
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewVery clean, nice staff. Big room and great bathroom.
The breakfast wasn't that good, needs more good quality fresh fruit.
Dear guest, thank you for your feedback. Have a nice day!