- Staff did not speak English. - There's a construction site next door that starts work very early in the morning, making it extremely loud. - Bad smell coming from the floor drain. - Shower's default setting is the rain shower, and it's difficult to switch to the handheld shower. - All our windows are greasy and hazy.

+ Fantastic location, right at the intersection of metro lines 2, 12, and 13. + Our initial room was spacious enough to fully unpack our luggage. + Air conditioning worked very well.

Stayed in September 2025

Reception staff should pay way more attention to the clients, no one even bother to notice our presence in the hotel. Mobile phones are more atrractive than customers, so it seems. Language barrier is one thing but lack of good will is another.

Location, room, and cleaning ladies.

Stayed in June 2025

better facilities

room

Stayed in May 2025

Didi can not park or receive us at the hotel cause the road in not wide

The bed was so comfortable Location is perfect

Stayed in May 2025

10/10 period.

Stayed in May 2025

Noise. The corner rooms with balcony are noisy because the door does not seal at all. Moreover there is construction in front of the hotel. Ask for a room in the opposite side, which still has nice street view but is super quiet

Location, Location !! Great stay, the neighbourood is great many bars and restaurants around. 3 metro lines basically in font of hotel and very clear upscale area. Really a great pick.It also has free self service laundry which came handy

Stayed in April 2025

Nothing

Everything was great, affordable prices, top-notch location, and the rooms were huge and very clean. The staff were amazing and super helpful. Definitely recommended for anyone planning to stay on West Nanjing!

Stayed in April 2025

i really love this place very close to so many shops, restaurants and shops. the place is so clean and sweet. the staff are friendly and helpful

Stayed in April 2025

The hotel waa clean close to metro station & food districts area. Eventho the entrance was small and the lift too but the facilities inside the room was awesome. The toilet like Japanese toilet, the room is big, comfortable for family especially with kids. Love the interiors. Sad, did not take any pic of it. I recommend this hotel & will be back to this hotel again someday if I visit shanghai.

Stayed in March 2025

nothing.

Romm super cozy. Location is perfect. Subway 100 meter walking distance. i didn't take hotel breakfast. Starbucks 100 meter away.

Stayed in March 2025

Construction work next door but hopefully the noise only started after 7am.

Location was great and hotel room nice and confortable.

Stayed in January 2025

Small things - drain was blocked in shower, wall panel for electrical access had no signage and looked like a cut off panel on the wall, safe was not bolted down, scale in room was missing battery, water pressure not amazing.

Great location, staff very helpful and communicative.

Stayed in January 2025

The location is very central! It's close to a few main subway lines so it's very easy to get around the city. The hotel upgraded my room which is a very kind gesture. I would recommend staying here!

Stayed in January 2025

Wifi is not working well

Good location

Stayed in November 2024

Absolutely nothing

Easily the best room we've stayed in so far. Excellent service and product. Hotel allowed us to have an early check in at 12pm and leave our luggage at 7am when we arrived. Pay cash at the hotel to avoid the deposit thing that all hotels in China demand. No deposit, don't need frustrating refund. All service staff were polite and very helpful. Always service with a smile. Most impressed indeed. Hotel is literally 1 minute from a metro exit, line 2. Super convenient. Food places are all around so it's easy too. The balcony is superbly romantic as well as the 1920s building facade. I am going to miss staying there. Really is a great place to stay.

Stayed in December 2024

Nil

Good staffs, comfortable room and facilities, all are very good in my stay

Stayed in November 2024

no restaurant, not clean, no proper lobby, not a proper hotel facility

location and room size

Stayed in December 2024

Loved the staff as they were so friendly and helpful (Google Translate was very handy to have) and the hotels location was great + the hotel itself, while in a historic building, was so hitech!

Stayed in November 2024

Cleanliness can be improve upon, mostly at the smaller area of the floor space and the toilet. Could use better bed linen and duvet covers too, it sheds a lot, so is the towers especially the large bath ones. They shed like crazy and you can see it floating in the bathroom.

Firstly the location is great, there are lots of things around and it is easy to travel in and out of the area via DiDi. There are lots of food nearby and some shopping, especially around Zhang Yuan and Urban Revivo. The room, sofa, and bed are super comfy and spacious. The toilet is pretty well in size but lacks a bathtub. Overall good, but need some improvement in minor details, like fixture to hang stuff or better utilisation of furnitures and space, it always have a feeling that something can be done better. Hence why I didn’t give a ten!

Stayed in November 2024

Location location location. Great staff . Very comfortable bed .

Stayed in September 2024

Nothing

perfect location，have a few metro line ,easy access to anywhere.metro line 2 can bring you to and from Pudong airport ,and this line also can travel to Hongqiao train station and airport.Besides the convenience,my room is big,nice and clean .the most important is friendly staffs.Even there is a construction site opposite the hotel,but is small issue ,you can request the room partially facing Nanjing west road.

Stayed in September 2024

The construction site's view and noises right in front of the room, but this does not depend on the property.

Hotel facilities and staff kindness

Stayed in September 2024

Room faced building work that started VERY early. Staff would WeChat you, but not for important reasons. It would still need translating each time to check. Just a bit tiresome.

Clean and functional. Room very large

Stayed in September 2024

the location is great but there is a construction site facing my window and it woke me up at 6:30. Please include Vegetarian/vegan options in your breakfast

location is great. It's nice that you give breakfast but I am vegetarian so I couldn't eat anything except for the apple :(

Stayed in August 2024