Some time It’s difficult to communicate with the staffs, language wise

Stayed in June 2024

Some area in the hotel room needs to be more clean.

The hotel room was comfortable. The location of the hotel was very convenient.

Stayed in March 2024

Everything

Stayed in May 2024

The bath is huge and they only give a very small bag of bath salt.

Location close to Sanlitun so a lot of shops and restaurants around. Also food breakfast and the staffs are very polite. Rooms are comfy and clean. Also has view of Beijing

Stayed in May 2024

The swimming pool was under maintenance during my stay, which was disappointing.

Excellent overall experience with outstanding amenities and service. Spectacular views from the 22nd floor. Highly recommend for anyone visiting Beijing, and I look forward to returning.

Stayed in April 2024

Location is off the main attraction area in Beijing so expect 45min travel time by car during peak hours. However intercontinental in Sanlitun area is full of life with plenty of shop, restaurant & bar to choose from. Especially the Chinese restaurant in the hotel is superb. Breakfast is excellent, there is difference variety everyday as I stay for 5 nights in the hotel and is great to eat different things for breakfast.

Stayed in April 2024

Great hotel, great location, and very helpful staffs

Stayed in April 2024

We just had one disappointing event and that was at your Char restaurant on our last evening. Our server was excellent but was the only one who could understand us. The food was wonderful but the kitchen staff forgot the potato wedges with 2 of 3 of the mains. We had to request that steak dishes be returned until potatoes cooked ! Waiting staff not attentive we had to call for attention. Other than that I would 100% recommend your hotel.

Loved the location, the cleanliness and the comfort. Daniel was most helpful at breakfast, couldn’t do enough. Also Tomas, King and Oscar were extremely helpful and polite.

Stayed in April 2024

Location was so so. Surrounding area have heavy traffic jam. Nearest mall does not have many options.

Hotel staff and room service was very good. Bed was comfortable. Overall experience was fine.

Stayed in March 2024

The staffs were extremely helpful. Special mention to Oscar who was super friendly and helpful. Will definitely return if I go back to Beijing

Stayed in January 2024

Duvet

Friendly staff, prepared a surprise for us

Stayed in December 2023

Room is nice, great location, amazing facilities. Staffs are extremely friendly and helpful. Echo is the one reaching out to me from the hotel team after I checked out to get my feedback. I will def stay there again.

Stayed in January 2024

The staff service was super, we like the guest room and buffet breakfast.

Stayed in December 2023

I just feel like in Beijing you can get so much better for cheaper. The Jen Hotel which is not far away puts the service here to shame. Club lounge food very limited here.

Beautiful and right in the heart of Sanlitun. Bedroom was gorgeous with lots of amenities, comfortable bath, lovely shower and bed.

Stayed in December 2023

Nothing

Clean and very comfortable bed

Stayed in November 2023

Only few people spoke English

Clean and modern

Stayed in October 2023

Great facilities and staff ... Breakfast was very good ... best meal of the day by sure ... good beds and pillows ... Late check out (14:00 PM) was easily arranged ...

Stayed in October 2023

No real facilities for wining and dining in the area. Slowboat was a reasonable outlet and Schillers although this was a little far. I was not there for shopping so the mall opposite was of no use to me.

The Concierge Service was incredible and so helpful. The room was rather esoteric and I liked that. Entering the room through the bathroom was refreshingly original.

Stayed in October 2023

Nothing. We feel very satisfied with all parts of your hotel.

It was so wonderful staying. When we were staying there, it was my son's birthday. The hotel decorated our room and provided birthday cake. It was thoughtful. Also a very nice experience for us. We appreciate your efforts and hope we will visit again next chance.

Stayed in October 2023

Check-in was long, and we got a lower floor room than I expected, although I requested a high floor room. Even that room was ready after 4pm. Breakfast was okay, I would expect better quality and variety from a five-star hotel.

Very new facility, great decoration and bed was super comfortable. Room was very quiet and internet connection was superb. I liked the design of separating toilet with shower, but the toilet is with walls that can be seen through on the sides, making it a little odd for non-family members.

Stayed in September 2023

It will be better if the room keepers can pay more attention to the details.

Everything is good here besides the cost is a bit high.

Stayed in September 2023

Nothing

Loved our stay at Intercontinental Beijing. It was spotlessly clean with beautiful large rooms and the bed was super comfortable. The staff were so professional and very helpful. Location was right in the centre of everything you need, so conveniently located. I would definitely stay at InterContinental again.

Stayed in August 2023

The food is really not 5 start hotel level. It’s disappointing that the hotel didn’t notify the 3rd platform about its renovation of fitness center and spa.

The room is super clean

Stayed in July 2023

nothing in particular

good location since you can walk around to taikuli

Stayed in April 2023