It was a very nice, much newer hotel than most I stayed at. Mall in walking distance with great restaurants in there. So nice to hear a lot of the staff speak English or at least try. Breakfast on the top floor was good 👍. The FREE self-service laundromat on 5th floor was a great addition to our stay. What really amazed me was the free bottles of water stand on every floor right at the lift doors 👍

Stayed in August 2025

Nothing

Great front desk, staff were very friendly and allowed us our early check-in (6hrs), as this was a 21-hour layover. We stayed in a twin room. The beds and the room were clean, spacious, and comfortable. The airport service was very fantastic.

Stayed in July 2025

Staff speak basic English. There are a few restaurants and small stores within a 2-minute walk. They provided a free shuttle to the airport at 2 AM. The room was great—nice and tidy. Wi-Fi worked well. Overall, a great stay.

Stayed in July 2025

Wifi service they don't cater to google apps or android phones. Most of the staff don't understand English had to use a translator most of the time otherwise friendly. You cannot buy or use sim cards for any google phones or accessories.

Breakfast was good.

Stayed in June 2025

Friendly stuff. Good location near airport and exhibition centre. Clean. Good breakfast

Stayed in May 2025

Nothing

Clean and comfortable

Stayed in April 2025

The staff does not understand or speak good english. We were told the check out was at 2pm and at 12 there was a lady knocking on our door asking if we were leaving. The driver to the airport ignored completely our questions when we wanted to ensure we were going to the right terminal. The customer service has a lot to improve.

The room was very big with comfy beds. The facilities were very good and clean.

Stayed in May 2025

- restaurant staff speaks almost zero english - the choice of food during breakfast is absolute below every HILTON standard I am used to during my 12 years of traveling in China. The bread is partially hard as a stone. Staff in the restaurant react hectic... - I got a smoking room. As the hotel was fully booked, I even didn´t try to get another one. - over 200 USD for a room in this cathegory and breakfast, absolutely overpriced. - Gym extremely small, also not a standard for Hilton Hotels...

- the location is good. - the staff at the reception is good, all staff speaks english, and react fast, check in and check out no problem and also fast - the room as such is fine, layout, bed is comfortable, cleaning service is doing a good job too.

Stayed in April 2025

None

Environment

Stayed in April 2025

It was impossible to pay with Visa or Mastercard despite different attempts so the option was downloading WeChat, registering there and linking the visa to be able to pay. To highlight that the staff was super supportive and kind and guided me in the process for the method that allowed me to pay and in the end was fastastic because taxi, food, etc I was able to pay using the same method.

Stayed in March 2025

Very nice

Stayed in March 2025

The hotel is clean, smell good and provide airport shuttle. However, it is good if the breakfast have more choice especially for us muslim. As there is very limited description in the menu, I am just opt for boiled egg and vegie.

Stayed in February 2025

It is good

Stayed in February 2025

Even better if they have pickup service FROM airport. But they have shuttle service TO airport.

Everything for the price i paid for it. Surrounding area is great too for short morning stroll before shuttle back to airport. Check out time at 2pm..wow..

Stayed in February 2025

Slight issue with the air condition unit in the room, even when we set it up to +16, it was tad too hot. Rather than that, all good.

Another pleasant stay at this hotel. Usual high standards of cleaning and customer care you can expect from Hilton.

Stayed in February 2025

We couldn’t fault this hotel at all.

Very high quality facilities, excellent breakfast. Polite and helpful staff.

Stayed in January 2025

I was a bit disappointed there was no airport shuttle- I thought when I booked that airport transport was one of the facilities on offer, but perhaps I was mistaken.

Nicely furnished, comfortable and clean room, great view from the dining room on the top floor

Stayed in December 2024

Location from the airport to the hotel requires transportation. We had a nasty experience with the local taxi as he took us on a long ride for 30 minutes to the hotel. Since Hilton is offering free service to guests to the airport. Perhaps to offer a paid shuttle service would be helpful for anyone who prefers it

Hotel facilities were great. Rooms were beautifully done up and most comfortable even though we were there for one night. Mention of thanks to the morning reception who escorted us out to the road to the shuttle taxi as the driver refused to come into the hotel drive way. She even offered to help us with our large luggage since the driver refused to offer assistance. Thank you 👍

Stayed in January 2025

Despite being an airport hotel, it's not actually so close to the airport. Took us about 30 minutes by taxi but also took us 30 minutes to get on a taxi at the airport. Looks nice from a distance but the construction quality is not great.. lots of things that are clearly supposed to be aligned are definitely very slanted and a lot of caulking is used to fill in the gaps. Works though I suppose but now but would be concerned of the upkeep long-term.

Well designed, comfortable, and reliable service for an okay price.

Stayed in January 2025

Breakfast is boring and very little selection. As a muslim is very little selection of food that we can eat. Avoid book room with breakfast unless it is really necessary.

We booked 1 bedroom studio. Its huge and comfortable. 10 mins drive from airport

Stayed in January 2025

nothing

room is spacious, full with amenities. close to the airport

Stayed in December 2024

Clean and roomy

Stayed in November 2024

The desk staff although greeted us well we're not very attentive to our needs. In addition to the language barrier, a service culture of listening to the customer was absent. Direct 'yes' and 'no' commands seem to be the order. That being said the chaos St the concierge was very different. Helpful and gave very good suggestions for how we could explore the city. Very good that man!

The hotel furnishings were very nice. The wood paneling and floor gave an extra sense of comfort and homeliness. The breakfast was half decent and varieties very good

Stayed in August 2024

Good Stay & cleaning.

Stayed in July 2024