Reviews of Guilin Yi Characteristic Hotel CoLTD
No.117 West Ring Road, Xiangshan, 541002 Guilin, China

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Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 November 2024 · Stayed in October 2024
Verified reviewBreakfast.
Lack of staff at reception when needef
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewThe hotel and location are absolutely beautiful, and the staff were incredibly friendly!
Reviewed: 14 October 2024 · Stayed in September 2024
Verified reviewNice place inside a beautiful botanical garden
Dear guests Hello! Dear Guest, Thank you for taking the time to review our hotel. It's our pleasure to serve you. The hotel is located in the botanical garden of Guilin, surrounded by mountains and water, quiet, fresh air, living in the garden of leisure comfortable experience, you can feed koi, walking in the park. The hotel is equipped with butler service, and there is a shuttle bus 24 hours free of charge. Looking forward to seeing you again!
Dear guests Hello! Dear Guest, Thank you for taking the time to review our hotel. It's our pleasure to serve you. The hotel is located in the botanical garden of Guilin, surrounded by mountains and water, quiet, fresh air, living in the… Show more
Reviewed: 9 August 2024 · Stayed in August 2024
Verified reviewRooms clean, quiet and within the hotel’s perimeter it is ok Staff helpful even if it sometimes difficult to make us understand
Arrival to the hotel location is quite weird (parking for trucks, buses and cars). Fortunately I was not alone otherwise I would have questioned myself where we were going … A bit far (10 minutes car) from the main attractions of the city.
Distinguished guests, hello! First of all, we sincerely apologize for the difficulty you had in finding the location of the hotel. We understand that an easy to find location is crucial to your stay experience. To compensate for this inconvenience, we are looking at providing more visible signage on the Maps app and optimizing our navigation instructions. In the meantime, if you need help with your next stay or have any questions, please feel free to contact our customer service and we will do our best to assist. We will also strengthen our hotel staff's English ability training to provide you with better service! Once again for the inconvenience caused to you to apologize, look forwar
Distinguished guests, hello! First of all, we sincerely apologize for the difficulty you had in finding the location of the hotel. We understand that an easy to find location is crucial to your stay experience. To compensate for this inconv… Show more
Reviewed: 7 August 2024 · Stayed in August 2024
Verified reviewThe hotel looks amazing and the staff were extremely helpful and welcoming. The hotel is in the middle of a botanical park so the surrounding area is also magnificent.
The hotel is a bit far from the city center.
Dear guests Hello! Dear Guest, Thank you for taking the time to review our hotel. It's our pleasure to serve you. The hotel is located in the botanical garden of Guilin, surrounded by mountains and water, quiet, fresh air, living in the garden of leisure comfortable experience, you can feed koi, walking in the park. The hotel is equipped with butler service, and there is a shuttle bus 24 hours free of charge. Looking forward to seeing you again!
Dear guests Hello! Dear Guest, Thank you for taking the time to review our hotel. It's our pleasure to serve you. The hotel is located in the botanical garden of Guilin, surrounded by mountains and water, quiet, fresh air, living in the… Show more
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewOne of the most beautiful hotels I've ever stayed at and the staff were great!! The front desk was super friendly and helpful even with our limited Mandarin skills, they even helped us get rid of a large bug in our room late at night, haha. The ladies working at the hotel restaurant were also really nice and accommodating. The atmosphere here was very relaxing! If I ever take another trip to Guilin, I'd love to stay here again!
The location is smack in the middle of a park, which makes it a little hard for taxi and food delivery to find/access, but it's really not that big a deal. The park itself is very beautiful and worth a stroll.
Greetings, distinguished guests! Only the comfortable stay experience is the reason for you to come here again, thank you for your satisfaction and support, Thank you for your busy schedule for us to make 10 points of satisfaction reviews, we hope that in addition to the value for money in terms of hardware and software to improve your stay experience, but also through every small detail in the journey you feel the warmth of home, we always believe that the heart can do a good job! Thank you for your recognition of the hotel and restaurant service, we have been committed to providing intimate, thoughtful service, so that guests feel the warmth of home. We will continue to work hard to improve the quality of service and accommodation experience, to provide you and more guests with a better accommodation memories! Every city has its reasons to miss you, every season has its scenery, every hotel has its sweet and warm memories, we hope we will be the most warm and unique one in your memories, we are waiting for you in Boxin Senshe, wish you well!
Greetings, distinguished guests! Only the comfortable stay experience is the reason for you to come here again, thank you for your satisfaction and support, Thank you for your busy schedule for us to make 10 points of satisfaction reviews, … Show more
Reviewed: 16 May 2024 · Stayed in May 2024
Verified reviewIt is an experience of living in a temple in the middle of georgeous Botanical Garden. Super calming stay and very good energies. The staff is very kind and helpful.
Dear guests Hello! Dear Guest, Thank you for taking the time to review our hotel. It's our pleasure to serve you. The hotel is located in the botanical garden of Guilin, surrounded by mountains and water, quiet, fresh air, living in the garden of leisure comfortable experience, you can feed koi, walking in the park. The hotel is equipped with butler service, and there is a shuttle bus 24 hours free of charge. Looking forward to seeing you again!
Dear guests Hello! Dear Guest, Thank you for taking the time to review our hotel. It's our pleasure to serve you. The hotel is located in the botanical garden of Guilin, surrounded by mountains and water, quiet, fresh air, living in the… Show more
Reviewed: 25 April 2024 · Stayed in April 2024
Verified reviewthe structure is surrounded by nature, in addition to the internal garden of the structure which is beautiful, as soon as you leave you find yourself in the middle of gardens and parks where local people go for walks and physical activities
I don't think there's anything I didn't like, the staff is friendly and super helpful. the facility is very nice and clean. for breakfast you have many choices between sweet and savory.
Dear guests Hello! Dear Guest, Thank you for taking the time to review our hotel. It's our pleasure to serve you. The hotel is located in the botanical garden of Guilin, surrounded by mountains and water, quiet, fresh air, living in the garden of leisure comfortable experience, you can feed koi, walking in the park. The hotel is equipped with butler service, and there is a shuttle bus 24 hours free of charge. Looking forward to seeing you again!
Dear guests Hello! Dear Guest, Thank you for taking the time to review our hotel. It's our pleasure to serve you. The hotel is located in the botanical garden of Guilin, surrounded by mountains and water, quiet, fresh air, living in the… Show more
Reviewed: 2 April 2024 · Stayed in April 2024
Verified reviewGreat surroundings. Lovely gardens with fishponds amongst parkland. Room was decent size but not what we booked and paid for.
Food at breakfast terrible. Bread stale. Eggs fried lukewarm, overcooked. Basically no cereal or real milk. Most staff had no English. Stayed 5 nights but no sheet or doona cover changed. Heater didn't work. No tea bags or coffee or milk in room or anywhere in hotel, let alone English tea bags.Just strangely a small bottle of coke? Room not what we booked. Garden view was over workers quarters. 3 floors but no lift. If they want to attract overseas visitors they have to lift their game.
It is really happy and excited to see your affirmation of our hotel. Guilin Senshe Hotel is committed to providing the most intimate and meticulous service for each objective, For each guest to bring value experience, your recognition is the greatest support and encouragement to the hotel, Thank you for your valuable suggestions, we will strive to improve and improve!we will serve every family, look forward to seeing you next time! Wish: Be well
It is really happy and excited to see your affirmation of our hotel. Guilin Senshe Hotel is committed to providing the most intimate and meticulous service for each objective, For each guest to bring value experience, your recognition is th… Show more