Reviews of Crowne Plaza Zhenjiang by IHG
27 Changjiang Road, 212001 Zhenjiang, China
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Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewbreakfast
facility very aged, low hygiene standard, staff not very friendly/ helpful
Dear guest, Thank you for your feedback. We're glad to hear that you enjoyed the breakfast. However, we are concerned to learn about your negative experience with our facility and service. We strive to maintain high standards of hygiene and friendliness, and your feedback is important to us as we work to improve. We will address these issues promptly and hope to provide you with a better experience in the future. Thank you for bringing these matters to our attention. Jason Qian Hotel General Manager
Dear guest, Thank you for your feedback. We're glad to hear that you enjoyed the breakfast. However, we are concerned to learn about your negative experience with our facility and service. We strive to maintain high standards of hygiene… Show more
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewReviewed: 2 November 2024 · Stayed in October 2024
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewReviewed: 22 June 2024 · Stayed in June 2024
Verified reviewView, breakfast, location
Toilet rectangular, no bidet. Early morning gym daily with several loud yellers. Unsure if staff or local travelers, no ac
Dear guest, I would like to thank you for taking the time to share your experience with us. I am pleased to hear that you enjoyed the view, breakfast, and location of our hotel. Regarding the issue you mentioned, we are currently working on changing toilets of a part of rooms to make more guests satisfied. And we will remind individual senior members of gym to ensure the public orders. Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back to our hotel in the future. Regards Jason Qian Hotel General Manager
Dear guest, I would like to thank you for taking the time to share your experience with us. I am pleased to hear that you enjoyed the view, breakfast, and location of our hotel. Regarding the issue you mentioned, we are currently working o… Show more
Reviewed: 20 May 2024 · Stayed in May 2024
Verified reviewReviewed: 2 February 2024 · Stayed in January 2024
Verified reviewReviewed: 3 January 2024 · Stayed in December 2023
Verified reviewGreat hotel
Nothing
Dear guest, Thank you for staying with us at Crowne Plaza Zhenjiang and for taking the time to share your experience.Your recognition and satisfaction with the hotel will encourage us to continue to provide the best service to our guests, and we sincerely hope that Crowne Plaza Zhenjiang will always be your first choice in Zhenjiang. Thanks for your recommendation and we are looking forward to meeting you next time in Zhenjiang. Jason Qian General Manager
Dear guest, Thank you for staying with us at Crowne Plaza Zhenjiang and for taking the time to share your experience.Your recognition and satisfaction with the hotel will encourage us to continue to provide the best service to our guests, a… Show more
Reviewed: 6 December 2023 · Stayed in November 2023
Verified reviewReviewed: 26 November 2023 · Stayed in November 2023
Verified reviewRoom needs renovation
Dear Guest, Thank you for taking your time to share with us the experience of your recent stay here in Zhenjiang. Be assured that your comments regarding the room facility has been taken seriously, we will constantly improve our maintenance of facilities and provide guests a better staying experience. Hope you would allow us another opportunity to serve you better. Jason Qian Hotel General Manager
Dear Guest, Thank you for taking your time to share with us the experience of your recent stay here in Zhenjiang. Be assured that your comments regarding the room facility has been taken seriously, we will constantly improve our maintenan… Show more
Reviewed: 13 November 2023 · Stayed in November 2023
Verified reviewReviewed: 9 October 2023 · Stayed in October 2023
Verified reviewThanks for Kevin Tang and Leah Lu , they are good service
Dear guest, Thank you for choosing Crowne Plaza Zhenjiang as your destination hotel. It is our pleasure to provide you with attentive service and comfortable stay environment. Thanks for staying with us and we all looking forwarding to welcome you back again soon. Jason Qian Hotel General Manager
Dear guest, Thank you for choosing Crowne Plaza Zhenjiang as your destination hotel. It is our pleasure to provide you with attentive service and comfortable stay environment. Thanks for staying with us and we all looking forwarding to welc… Show more
Reviewed: 23 September 2023 · Stayed in September 2023
Verified reviewHad the feel of a solid hotel brand
The bathroom was abit old
Dear guests, thank you for choosing Crowne Plaza Zhenjiang as your destiantion hotel. It is through the feedback that we receive that we are able to constantly improve on our room facilities and I would like to thank you for bringing your experience to our attention. We look forward to welcoming you back very soon. Jason Qian Hotel General Manager
Dear guests, thank you for choosing Crowne Plaza Zhenjiang as your destiantion hotel. It is through the feedback that we receive that we are able to constantly improve on our room facilities and I would like to thank you for bringing you… Show more
Reviewed: 15 September 2023 · Stayed in September 2023
Verified reviewReviewed: 24 August 2023 · Stayed in August 2023
Verified reviewThe size of the rooms
No room service, or very much limited
Dear guest, Thank you for choosing Crowne Plaza Zhenjiang and for sharing your stay! We apologize for the inconvenience of the limited in-room dining menu. We will improve the hotel services and selection of in room dining, and do our best to bring you a more comfortable experience. Look forward to your visit again! Regards Jason Qian Hotel General Manager
Dear guest, Thank you for choosing Crowne Plaza Zhenjiang and for sharing your stay! We apologize for the inconvenience of the limited in-room dining menu. We will improve the hotel services and selection of in room dining, and do our bes… Show more
Reviewed: 5 May 2023 · Stayed in May 2023
Verified reviewLocation, services, room condition, and food that is all perfect place. So i want to recommend to travelers. Specially thanks for Kevin's service at front desk
Nothing.
Dear YEGWON, kr, Thank you for sharing with us your impressions of Crowne Plaza Zhenjiang. It is our pleasure to provide you with attentive service and comfortable stay environment. Looking forwarding to welcome you back again soon. Jason Qian General Manager
Dear YEGWON, kr, Thank you for sharing with us your impressions of Crowne Plaza Zhenjiang. It is our pleasure to provide you with attentive service and comfortable stay environment. Looking forwarding to welcome you back again soon. Jason Q… Show more
Reviewed: 22 March 2023 · Stayed in March 2023
Verified reviewDear guest, It is our pleasure to provide you with attentive service and comfortable stay environment. Thanks for staying with us and we all looking forwarding to welcome you back again soon. Regards Jason Qian Hotel General Manager