Reviews of Crowne Plaza Shenzhen World Exhibition and Convention Center by IHG
Zhanyun Road, Baoan District, Shenzhen 518100, Guangdong Province, P. R. China, 518100 Shenzhen, China

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Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewComfortable Hotel for expo visitors. Recommended.
Nothing
Dear Guest,Thank you for choosing Crowne Plaza Shenzhen WECC and for your positive review. We're glad you enjoyed your stay and our facilities. As the first hotel in Greater China with Crowne Plaza's "Work-Life" concept, we're honored by your recognition. Looking forward to hosting you again.Crowne Plaza Shenzhen WECC
Dear Guest,Thank you for choosing Crowne Plaza Shenzhen WECC and for your positive review. We're glad you enjoyed your stay and our facilities. As the first hotel in Greater China with Crowne Plaza's "Work-Life" concept, w… Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewLocation, breakfast, staff
Nothing
Dear Guest,We're delighted you chose our hotel and created wonderful memories. As Greater China's first Crowne Plaza "Work-Life" flagship hotel, we're dedicated to meeting modern business travelers' needs with flexible spaces. Our hotel offers a quality living experience and work - life balance.We'll strive to provide better service and await your return.Crowne Plaza Shenzhen WECC
Dear Guest,We're delighted you chose our hotel and created wonderful memories. As Greater China's first Crowne Plaza "Work-Life" flagship hotel, we're dedicated to meeting modern business travelers' needs with flex… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewNear china plast exhibition halls
Far from really cities and really expensive just for near to exhibition
Dear Guest,Thank you for choosing Crowne Plaza Shenzhen WECC and for your positive review. We're glad you enjoyed your stay and our facilities. As the first hotel in Greater China with Crowne Plaza's "Work-Life" concept, we're honored by your recognition. Looking forward to hosting you again.Crowne Plaza Shenzhen WECC
Dear Guest,Thank you for choosing Crowne Plaza Shenzhen WECC and for your positive review. We're glad you enjoyed your stay and our facilities. As the first hotel in Greater China with Crowne Plaza's "Work-Life" concept, w… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewCloseness to exhibition centre
Dear Guest, We are delighted that you have chosen to stay at Crowne Plaza Shenzhen World Exhibition and Convention Center and have left wonderful memories. As the first flagship hotel with the new Crowne Plaza concept of “Work-Life" in Greater China, here we translate the needs of modern business travelers into flexible space. Hotel not only features a higher quality living experience, but it also satisfy the demands of work-life balance. We hope to provide you with better service in the future, and look forward to your visit again. Crowne Plaza Shenzhen WECC
Dear Guest, We are delighted that you have chosen to stay at Crowne Plaza Shenzhen World Exhibition and Convention Center and have left wonderful memories. As the first flagship hotel with the new Crowne Plaza concept of “Work-Life" in… Show more
Reviewed: 6 April 2025 · Stayed in February 2025
Verified reviewGreat room, room service and breakfast. Bar opened on Friday night with food available. Nice swimming pool/sauna with attentive staff.
Bar only opened on the Friday night
Dear guest, we are honored to thank you for your positive comments. Your satisfaction is our unremitting pursuit goal. In response to your feedback that the bar opening hours are limited to Friday nights only, please kindly get to know that the bar opens every day from 9 am to 11 pm so that our guests can enjoy this leisure time. We promise that we offer a rich range of drinks, and also a gourmet menu. Thank you again for your valuable comments and hope your next stay experience will be more perfect. The whole team looks forward to seeing you again. Best Regards, Crowne Plaza Shenzhen WECC
Dear guest, we are honored to thank you for your positive comments. Your satisfaction is our unremitting pursuit goal. In response to your feedback that the bar opening hours are limited to Friday nights only, please kindly get to know that… Show more
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in March 2025
Verified reviewSince it is a five-star hotel, there were not many breakfast options available. The room was pretty good, and only the issue was with the breakfast. Every day, the same menu was repeated.
Dear Guest, Warmly greetings from Crowne Plaza Shenzhen World Exhibition and Convention Center. Thank you very much for your detailed feedback. We do regret for the dissatisfactory experience that you had at our Cafe Vogue regarding the food options. We have shared your valuable comments with our F&B Department and will follow up immediately. We will continue to improve and strive to enhance the dining experience of every guest. Thank you again for your valuable suggestions and we look forward to providing you with a more comfortable experience in the near future. Crowne Plaza Shenzhen WECC
Dear Guest, Warmly greetings from Crowne Plaza Shenzhen World Exhibition and Convention Center. Thank you very much for your detailed feedback. We do regret for the dissatisfactory experience that you had at our Cafe Vogue regarding the foo… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewEverything
Noth8ng
Dear Guest, We are delighted that you have chosen to stay at Crowne Plaza Shenzhen World Exhibition and Convention Center and have left wonderful memories. As the first flagship hotel with the new Crowne Plaza concept of “Work-Life" in Greater China, here we translate the needs of modern business travelers into flexible space. Hotel not only features a higher quality living experience, but it also satisfy the demands of work-life balance. We hope to provide you with better service in the future, and look forward to your visit again. Crowne Plaza Shenzhen WECC
Dear Guest, We are delighted that you have chosen to stay at Crowne Plaza Shenzhen World Exhibition and Convention Center and have left wonderful memories. As the first flagship hotel with the new Crowne Plaza concept of “Work-Life" in… Show more
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewVery friendly staff, there was always a member of staff on duty who could speak decent English which is great as the hotel caters for international travellers. Staff also did a very good job of helping in anyway possible and helped to retrieve a lost item without being prompted.
Dear Guest, Thank you for choosing Crowne Plaza Shenzhen World Exhibition and Convention Center and for leaving your review. We are pleased that you have an enjoyable stay and be satisfied with our service. As the first flagship hotel with the new Crowne Plaza concept of “Work-Life" in Greater China, our hotel boasts many ingenious designs. Thank you for your recognition of our hotel, and we hope that you can share more wonderful experience with us on your next visit. Crowne Plaza Shenzhen WECC
Dear Guest, Thank you for choosing Crowne Plaza Shenzhen World Exhibition and Convention Center and for leaving your review. We are pleased that you have an enjoyable stay and be satisfied with our service. As the first flagship hotel with … Show more
Reviewed: 26 January 2025 · Stayed in November 2024
Verified reviewEverything
mmmh the price of the drinks.
Dear Guest, Thank you for choosing Crowne Plaza Shenzhen World Exhibition and Convention Center and for leaving your review. We are pleased that you have an enjoyable stay and be satisfied with our service. As the first flagship hotel with the new Crowne Plaza concept of “Work-Life" in Greater China, our hotel boasts many ingenious designs. Thank you for your recognition of our hotel, and we hope that you can share more wonderful experience with us on your next visit. Crowne Plaza Shenzhen WECC
Dear Guest, Thank you for choosing Crowne Plaza Shenzhen World Exhibition and Convention Center and for leaving your review. We are pleased that you have an enjoyable stay and be satisfied with our service. As the first flagship hotel with … Show more
Reviewed: 10 January 2025 · Stayed in January 2025
Verified reviewExcellent staff. The room was considerately arranged to accommodate my arrival at midnight per my booking notes. The location is 20 minutes by foot + subway to the airport and 50 minutes to CBD. Subway Line 11 to the CBD has a premium cabin with nice seats so it does not feel that long. Room was spacious with modern facilities.
Nothing from my experience
Dear Guest, Thank you for choosing Crowne Plaza Shenzhen World Exhibition and Convention Center and for leaving your review. We are pleased that you have an enjoyable stay and be satisfied with our service. As the first flagship hotel with the new Crowne Plaza concept of “Work-Life" in Greater China, our hotel boasts many ingenious designs. Thank you for your recognition of our hotel, and we hope that you can share more wonderful experience with us on your next visit. Crowne Plaza Shenzhen WECC
Dear Guest, Thank you for choosing Crowne Plaza Shenzhen World Exhibition and Convention Center and for leaving your review. We are pleased that you have an enjoyable stay and be satisfied with our service. As the first flagship hotel with … Show more
Reviewed: 6 December 2024 · Stayed in November 2024
Verified reviewThe atmosphere of the hotel and the size of the room.
No
Dear Guest, We are delighted that you have chosen to stay at Crowne Plaza Shenzhen World Exhibition and Convention Center and have left wonderful memories. As the first flagship hotel with the new Crowne Plaza concept of “Work-Life" in Greater China, here we translate the needs of modern business travelers into flexible space. Hotel not only features a higher quality living experience, but it also satisfy the demands of work-life balance. We hope to provide you with better service in the future, and look forward to your visit again. Crowne Plaza Shenzhen WECC
Dear Guest, We are delighted that you have chosen to stay at Crowne Plaza Shenzhen World Exhibition and Convention Center and have left wonderful memories. As the first flagship hotel with the new Crowne Plaza concept of “Work-Life" in… Show more
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewcleanliness and the breakfast is international, the hotel is large and comfy, even when its almost fully booked you don't feel it. they changed my room immediately because somebody smoked in it before me, which is great customer services, also the reception staff speak English.
the smokers inside the hotel (yes , Inside) in the lobby and in the halls are too many, I don't know if its ok to smoke inside the building or not, but for me its not acceptable. Also no shuttle busses to the exhibition.
Dear Guest, Warmly greetings from Crowne Plaza Shenzhen World Exhibition and Convention Center. Thank you for taking the time to share your feedback. We apologize for the unpleasant your experienced during your stay. We take these matters seriously, and we will address this issue with our relevant departments to ensure it doesn't happen again. We appreciate your comment, and we hope you will give us another opportunity to provide you with the exceptional service we strive for. Best regards, Crowne Plaza Shenzhen WECC
Dear Guest, Warmly greetings from Crowne Plaza Shenzhen World Exhibition and Convention Center. Thank you for taking the time to share your feedback. We apologize for the unpleasant your experienced during your stay. We take these matters s… Show more
Reviewed: 20 October 2024 · Stayed in October 2024
Verified reviewReviewed: 16 October 2024 · Stayed in October 2024
Verified reviewStaff.. food.. location
I liked everything. Very clean.
Dear Guest, Thank you for choosing Crowne Plaza Shenzhen World Exhibition and Convention Center and for leaving your review. We are pleased that you have an enjoyable stay and be satisfied with our <facilities or productions>. As the first flagship hotel with the new Crowne Plaza concept of “Work-Life" in Greater China, our hotel boasts many ingenious designs. Thank you for your recognition of our hotel, and we hope that you can share more wonderful experience with us on your next visit. Crowne Plaza Shenzhen WECC
Dear Guest, Thank you for choosing Crowne Plaza Shenzhen World Exhibition and Convention Center and for leaving your review. We are pleased that you have an enjoyable stay and be satisfied with our <facilities or productions>. As the… Show more
Reviewed: 14 September 2024 · Stayed in September 2024
Verified reviewReviewed: 3 September 2024 · Stayed in August 2024
Verified reviewReviewed: 2 September 2024 · Stayed in August 2024
Verified reviewReviewed: 1 September 2024 · Stayed in August 2024
Verified reviewFar from the center
Dear Guest, Thank you for staying with us at Crowne Plaza Shenzhen World Exhibition and Convention Center and taking the time to provide us your review. We do regret the inconvenience that caused by the hotel's location. Hotel is located on Zhanyun Road, adjacent to the Shenzhen World. It only take you 5-minute walk to the Shenzhen World South Station, so you can take the subway conveniently access various attractions. Currently, the surrounding area is developing at full strength and We hope to bringing you a new experience in the near future. Sincerely looking forward to your next stay! Crowne Plaza Shenzhen WECC
Dear Guest, Thank you for staying with us at Crowne Plaza Shenzhen World Exhibition and Convention Center and taking the time to provide us your review. We do regret the inconvenience that caused by the hotel's location. Hotel is locate… Show more