Reviews of Crowne Plaza Shenzhen Nanshan by IHG
No.9819 Shennan Boulevard, Nanshan District, Shenzhen, Guangdong P.R.China, Nanshan, 518054 Shenzhen, China
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Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewConveniently located above an underground station. Great view from any room. Room design stylish & practical.
Shabby lobby with pop up shops. Room rates do not represent good value for money.
Dear Guest, Thank you for taking the time to share your feedback with us. Providing you with a satisfying and thoughtful service experience is our utmost goal. Thank you for sharing this review—we have relayed your feedback to the relevant departments. Your recognition motivates us to keep improving. Our aim is to create a comfortable and elegant stay for you, adding more wonderful memories to your Shenzhen journey. We sincerely look forward to welcoming you back and wish you all the best! Warm regards, Crowne Plaza Shenzhen Nanshan Management Team.
Dear Guest, Thank you for taking the time to share your feedback with us. Providing you with a satisfying and thoughtful service experience is our utmost goal. Thank you for sharing this review—we have relayed your feedback to the relevant … Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewComfortable , nice svc
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future. Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in … Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGood environment & staff service is very good. Especially Club lounge staff name - Alina, she is very friendly and helpful.
Nil
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future. Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in … Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewLarge and quite new bedroom
Bar and restaurant for the breakfast could be more intimate… it feels like you are in a hall.
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future. Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in … Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in March 2025
Verified reviewReviewed: 21 May 2025 · Stayed in April 2025
Verified reviewView, location, everything perfect.
This is the only hotel i waited 20 minutes to enter to have breakfast. Restaurant is very small for the capacity the hotel!
Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. We will certainly take your feedback into consideration as we continually work to improve our offerings to please all our guests. We value your patronage and hope to have the opportunity to better serve you in the future and restore your confidence in our hotel. Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. We will certainly take your feedback into consideration as we continually work to improve our… Show more
Reviewed: 5 May 2025 · Stayed in March 2025
Verified reviewGood location and with several restaurants around. The subway provides easy access everywhere. THe views of the room were spetacular.
Somehow, for the price I paid, I expected a much better room. The room is ok, but not luxury.
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future. Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in … Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewNew, clean, views, staff attitude, executive lounge.
English not very common
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future. Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in … Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 March 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewThe room is really spacious and well decorated. The view outside of our window is amazing and the staff is very helpful and polite.
Sound proof is not good enough. We can hear the kids from next door all the time. Also the coffee from breakfast is kinda bad :(
Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. Regarding the breakfast selection, we strive to cater to a diverse palate and appreciate your input. We will certainly take your feedback into consideration as we continually work to improve our offerings to please all our guests. We value your patronage and hope to have the opportunity to better serve you in the future and restore your confidence in our hotel. Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. Regarding the breakfast selection, we strive to cater to a diverse palate and appreciate your … Show more
Reviewed: 15 January 2025 · Stayed in December 2024
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 2 December 2024 · Stayed in December 2024
Verified reviewReviewed: 15 November 2024 · Stayed in November 2024
Verified reviewSpacious room
I order online item and recipient didn’t deliver to me . After spending more than two hour investigating with the driver they convince that one of their staff take the item and lost it. And they even didn’t apologize .
Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. We have addressed this incident with our housekeeping team to ensure that it does not occur again. We value your patronage and hope to have the opportunity to better serve you in the future and restore your confidence in our hotel. Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. We have addressed this incident with our housekeeping team to ensure that it does not occur… Show more
Reviewed: 6 November 2024 · Stayed in October 2024
Verified reviewGood location for my work clean and comfortable
Nothing
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future. Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in … Show more
Reviewed: 6 November 2024 · Stayed in October 2024
Verified reviewGood location for my work clean and comfortable
Nothing
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future. Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in … Show more
Reviewed: 6 November 2024 · Stayed in October 2024
Verified reviewGood location for my work clean and comfortable
Nothing
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future. Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in … Show more
Reviewed: 4 November 2024 · Stayed in September 2024
Verified reviewReviewed: 30 October 2024 · Stayed in October 2024
Verified reviewThe room came with the most amazing views especially at night and the dedicated privacy floors topped it all.
Dear guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future. Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Dear guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in … Show more