Reviews of Crowne Plaza Foshan by IHG - Canton Fair free shuttle bus
118 Fenjiangzhong Road, Chancheng District, 528000 Foshan, China

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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe location was good, 8 min walk to Nova mall, metro station, and an Indian restaurant. Breakfast good. Staff tried their best to accommodate guests.
Dinner was served very early and ended early.
Dear guest, Thank you for choosing Crowne Plaza Foshan and sharing your experience. Located in the heart of Foshan, the hotel is close to subway stations and other public transport, making it convenient for you to travel around the city. The service staff also serves you with a sincere attitude to ensure that you feel comfortable and cozy at every moment. We look forward to your next stay!Sincerely, General Manager David Feng
Dear guest, Thank you for choosing Crowne Plaza Foshan and sharing your experience. Located in the heart of Foshan, the hotel is close to subway stations and other public transport, making it convenient for you to travel around the city. Th… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewVery good staff. Special thanks to Catherine, who helped us extend our stay.
Buffet dinner ends early at 9pm as opposed to the usual 10pm
Dear guest, Thank you for sharing your positive experience with us! Your kind words about Catherine at the front desk have made our day! Our team is dedicated to providing exceptional experiences, and we're delighted to know that you felt well taken care of. We look forward to welcoming you back soon. Sincerely, General Manager David Feng
Dear guest, Thank you for sharing your positive experience with us! Your kind words about Catherine at the front desk have made our day! Our team is dedicated to providing exceptional experiences, and we're delighted to know that you fe… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewCome n quite
Dear guest, Thank you for choosing Crowne Plaza Foshan and sharing your experience. The hotel is located in the city center, surrounded by a complete range of dining and entertainment facilities, with convenient travel. And our service team is always dedicated to providing you with warm and professional service. We look forward to your next visit! Sincerely, General Manager David Feng
Dear guest, Thank you for choosing Crowne Plaza Foshan and sharing your experience. The hotel is located in the city center, surrounded by a complete range of dining and entertainment facilities, with convenient travel. And our service team… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewFood was very very good
Dear Guest, thank you so much for choosing Crowne Plaza Foshan and sharing your wonderful experience with us! Your praise means a lot to our entire team. We truly appreciate your recommendation and look forward to welcoming you and your family back to Crowne Plaza Foshan in the near future! David Feng General Manager
Dear Guest, thank you so much for choosing Crowne Plaza Foshan and sharing your wonderful experience with us! Your praise means a lot to our entire team. We truly appreciate your recommendation and look forward to welcoming you and your fam… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in April 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe staff is fantastic, with big smiling faces, ready to help and speaks good english. The location is central, with malls and restaurants within walking distance. I think the subway is also near, even though I didn't use it. Some major attractions are also nearby. I think the location is fantastic.
The room smelled like cigarettes in the beginning. After a while I think I got accustomed to it. The property is a bit old.
Dear guest, thank you for sharing your experience with us! Your satisfaction is our top priority, and we're grateful for your kind words. we're glad to hear you found the location favorable and the rooms spacious. Should your travels bring you back our way, we hope to welcome you again soon for another exceptional stay. Sincerely, General Manager David Feng
Dear guest, thank you for sharing your experience with us! Your satisfaction is our top priority, and we're grateful for your kind words. we're glad to hear you found the location favorable and the rooms spacious. Should your travel… Show more
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewroom size quite big and clean , net , people are very friendly, service is excellent breakfast amazing and location is beautiful
Dear guest, Thank you for your positive feedback! We’re thrilled to hear you appreciated the spacious and clean rooms, reliable internet, our friendly team, excellent service, amazing breakfast, and the beautiful location—these are all aspects we work hard to perfect. We hope to welcome you back for another wonderful stay soon! General Manager David Feng
Dear guest, Thank you for your positive feedback! We’re thrilled to hear you appreciated the spacious and clean rooms, reliable internet, our friendly team, excellent service, amazing breakfast, and the beautiful location—these are all aspe… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewservice, room are clean and net , breakfast is amazing, size of the room is quite big,
Thank you so much for your kind comment of Crowne Plaza Foshan. It's always a pleasure to go the extra mile for our guests, and we're delighted that we could upgrade both of your rooms to suites. We're overjoyed to know your family had an excellent stay with us—creating such memorable experiences is what we strive for. Your high recommendation means a lot to our team, and we hope to welcome you back for another wonderful stay soon! General Manager David Feng
Thank you so much for your kind comment of Crowne Plaza Foshan. It's always a pleasure to go the extra mile for our guests, and we're delighted that we could upgrade both of your rooms to suites. We're overjoyed to know your fam… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThe Cleanness, The breakfast
the reception people need to be more professional. They got the money in USD during the check in and reject all the USD papers because of stupid reasons which cause me a problem and they took all the cash I had
Dear guest, thank you for taking the time to share your wonderful experience at Crowne Plaza Foshan. The hotel is located in the city center, surrounded by a complete range of dining and entertainment facilities, with convenient travel. Your feedback is very important to us so that we can continue to provide excellent service in the future. We look forward to welcoming you back again in the near future. David Feng, General Manager
Dear guest, thank you for taking the time to share your wonderful experience at Crowne Plaza Foshan. The hotel is located in the city center, surrounded by a complete range of dining and entertainment facilities, with convenient travel. Yo… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewIt was satisfying but crowded
Dear Guest, thank you for your positive feedback. Crowne Plaza Foshan is located in the prosperous political, economic and cultural center of Foshan, adjacent to major commercial centers and major scenic spots. thank you for your affirmation, our entire service team welcome you back at any time. Sincerely, General Manager David Feng
Dear Guest, thank you for your positive feedback. Crowne Plaza Foshan is located in the prosperous political, economic and cultural center of Foshan, adjacent to major commercial centers and major scenic spots. thank you for your affirmati… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in April 2025
Verified reviewReviewed: 15 June 2025 · Stayed in May 2025
Verified reviewGood hotel
Dear Guest, Thank you for staying at Crowne Plaza Foshan. We strive to make each stay memorable through our warm and attentive service. We hope to see you again for another outstanding experience. Sincerely, General Manager David Feng
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe location was nice and the rooms were spacious.
The whole property is very old and doesn't live up to 4 star standards. Carpets are stinking and passageway leading to rooms are dark. The wall panelling in dark teakwood transports you to a horror movie set.
Dear guest, thank you for taking the time to share your feedback with us. We sincerely appreciate your honesty regarding your experience at our property. We keep responding with relevant products and services that assure that our guests will continue staying with Crowne Plaza Foshan. We look forward to welcoming you back again in the near future. David Feng, General Manager
Dear guest, thank you for taking the time to share your feedback with us. We sincerely appreciate your honesty regarding your experience at our property. We keep responding with relevant products and services that assure that our guests wil… Show more
Reviewed: 6 June 2025 · Stayed in April 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewFrom the moment of check-in, every detail reflected the highest standards of service. I was truly impressed by the generous room upgrade, the outstanding quality of the meals, and the overall comfort and cleanliness of the facilities. In particular, I would like to commend Ms. Catherine and Ms. Jessy at the reception. Their professionalism, attentiveness, and genuine kindness left a lasting impression and greatly enhanced my experience. They are truly excellent representatives of your commitment to guest satisfaction.
Nothing
Dear guest, We are truly grateful for your thoughtful feedback! It brings us immense joy to learn that every detail of your stay, from the generous room upgrade to the impeccable meals and spotless, comfortable facilities, exceeded your expectations. Providing a seamless and luxurious experience is at the heart of what we do, and your recognition means a great deal to our entire team. Your special mention of Ms. Catherine and Ms. Jessy at the reception has brightened our day! Their commitment to professionalism, attentiveness, and genuine warmth reflects the values we strive to uphold, and we’re thrilled they left such a memorable impression. We’ll be sure to celebrate their efforts and share your kind words with them personally. Thank you for choosing to stay with us—we hope to be your home away from home whenever your travels bring you back. Until then, may your adventures be filled with comfort and joy!
Dear guest, We are truly grateful for your thoughtful feedback! It brings us immense joy to learn that every detail of your stay, from the generous room upgrade to the impeccable meals and spotless, comfortable facilities, exceeded your exp… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewCentral location in Foshsn
Older hotel so in need of renovation and refreshment. You can feel the smell of humidity in the room and through out
Dear guest, we are glad that you had a pleasant stay at Crowne Plaza Foshan. Located in the heart of Foshan, the hotel is close to subway stations and other public transport, making it convenient for you to travel around the city. Our Chinese restaurant is famous for Cantonese cuisine and our service team is always dedicated to providing you with warm and professional service. We look forward to your next visit! Sincerely, General Manager David Feng
Dear guest, we are glad that you had a pleasant stay at Crowne Plaza Foshan. Located in the heart of Foshan, the hotel is close to subway stations and other public transport, making it convenient for you to travel around the city. Our Chin… Show more