Smell of cigarette inside so-called non smoking room. Staff explained that it was hard to control behavior of individual customer without self discipline.

Room is spacious and tidy.

Stayed in August 2025

A bit about wifi

Almost all. After 4:30 - 7pm, Hotel proved good food in front of the hotel. I like it very much. Really value of money.

Stayed in August 2025

When we checked in at 2am, we couldn’t get a double room. However, Ted on reception was excellent and gave us a great solution. Ted gave great customer service and made our stay here a great experience.

Stayed in August 2025

Very clean

Stayed in July 2025

While the hotel room’s facilities feel a bit dated, the exceptional value it offers makes it still a great place to stay.

I initially booked the hotel for just one night, but ended up staying for four. My room has been generous upgraded. I was placed on the top floor, where I enjoyed an amazing view of the city. The hotel team provided excellent service throughout my stay, and special thanks go to Jennifer in the Executive Lounge. She kindly helped me print over 80 pages of documents, which saved me so much time. She has also seamlessly arranged my prolonged stay with everything thing I needed, including a generous late check-out, even before I'd thought to ask for it. Another highlight I absolutely loved about this hotel is that it practically shares an entrance with the Metropark Lido Hotel, which boasts one of Beijing’s oldest Western-style lobbies. This lobby area is a true gem, housing several excellent Chinese and Western restaurants as well as souvenir shops. By walking through it, you’ll reach a quiet, cozy bar and restaurant district tucked away in a charming corner of the downtown area. Best of all, you can explore all these spots without leaving the hotel area nor dealing with Beijing’s usual traffic hassles, making it perfect for enjoying with family and friends.

Stayed in July 2025

nothing

everthing

Stayed in April 2025

A great choice for the breakfast and was very good

Stayed in May 2025

The communication in English should be more Efficient and welcome with a refreshing drink or cookies.

Comfortable beds, big rooms, amazing food and services.

Stayed in April 2025

Laundry prices were pretty expensive. Couldve bought a new tshirt for the price of what they ask just to wash it.

It was fantastic. Super clean, very friendly staff. Good breakfast with lots of options. Very good location.

Stayed in May 2025

The room fridge wasn’t working well.

We liked the location as it was close to the Art Centre which was well worth the walk to get there

Stayed in April 2025

Locaton - distance to city-centre.

Everything was very good, only exception was the distance to the city-centre. Cant fault them for that though.

Stayed in April 2025

Wi-fi was very slow but then probably not their fault.

Breakfast buffet and room service options were excellent. Clean comfortable rooms, speedy elevators.

Stayed in March 2025

Hope next time I book the room including Breakfast

Stayed in January 2025

Staff Keke is very helpful and friendly. Check-in and check-out process very smooth and easy.

Stayed in January 2025

nothing

staff & Location

Stayed in December 2024

Liked everything

Location was excellent for our purpose. Craft restaurant in reception area was very handy at all times for good food and friendly service.

Stayed in November 2024

standard business hotel, good breakfast. Exceptional gym, 25m pool, basically I enjoyed my stay and would come back again

Stayed in October 2024

They need to increase English speakers specifically at restaurants, dining areas

Room, facilities, location, clean,

Stayed in October 2024

Great facilities and great staff always smiling and happy to help , my family enjoyed our stay

Stayed in October 2024

The food stations could use some reorganization. Except for the cook to order eggs, most of the hot food items were at best room temperature and some out right cold! The cappuccino machine was also making warm instead of Hot beverages. I had to ask the waitress to microwave my coffee.

The staff at the front desk and the breakfast restaurant were very friendly accommodating and courteous. They went out of their way to help us. Thank you for the service.

Stayed in August 2024

None

Our family had a wonderful experience staying at the Crowne Plaza Beijing Lido, an IHG Hotel. The staff was accommodating and warm, especially Mrs. Wang Hai Li, who was very patient in answering all our queries and kindly upgraded our standard king room to a one-bedroom suite with a view of the bath for free. The breakfast was delicious with a variety of options. The location was very good and easily accessible to the metro and international airport. There are many good restaurants nearby. We would come back to this hotel again.

Stayed in July 2024

Breakfast was lovely with a lot of options but was quite a lot of money for around £17 a day

Loved the hotel, with the pool sauna and steam room. The bedroom was huge with an amazing bathroom and huge bed. Great room service too.

Stayed in July 2024

Nothing

Modern, Clean and tidy room, good location. Super breakfast that had a great selection of western foods. Staff spoke good English and were helpful and polite.

Stayed in July 2024

Room temperature too hot.

The duty manager, Ted, was super professional and helpful.

Stayed in March 2024