“Shoutout to Stephen Li the manager, who really helped us in difficult times ( i was admitted to hospital ). He went above and beyond to help us that week.
The cleaning lady, name I did not ask on our floor ( ground floor) was the best !!!”
“Spotless clean, spacious rooms, an amazing breakfast selection, a beautiful garden area, and a calm private beach right in front of the hotel. The swimming pool is large and there’s always enough space for everyone.
The staff are true professionals: they speak English, use translators when needed, everything is clear, polite, and with a smile. I was even given complimentary breakfasts and a discount voucher for the SPA — such a lovely touch!
Hyatt Regency means stability, safety, and comfort. The atmosphere is so friendly and truly “foreigner-friendly” that I felt completely at home.
💙 I didn’t want to leave. This place is magical, and I will definitely come back!”
“Its wonderful stay in Roy Hotel. the sea view its amazing from the room. High quality service and very good place in the downtown. There is Hainan local food for breakfast and also has a very good coffee shop at lobby.
I will come back here next time. Best choose in Sanya Tianya town!”
“А truly wonderful hotel staff member Klack Cao – friendly, polite, cheerful, tactful, and always professional. He speaks English very well, making every conversation pleasant and easy. The hotel is comfortable, convenient, beautifully designed, and creates a warm, welcoming atmosphere where guests feel at home”
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