Reviews of Hotel & Apart Hotel Monte Verde 3 stars
Km.5 camino Pucón a Villarrica, 4920000 Pucón, Chile

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Reviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewIncredible views over the lake
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewLake View is fantastic!
The stay was very excelent. But maybe you can take some attention to: > Acoustic insulation in dependencies; > Road access to the property is not so easy and a little dangerous; But remember. It was a SUPERB stay!!
Reviewed: 12 March 2025 · Stayed in February 2025
Verified reviewLoved it wish we had stayed longer spacious clean plenty of amenities
Nothing
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewLovely big room, clean, large and very comfortable bed. Only downside was that the hot water never got above luke warm. Breakfast was nice - fresh fruit, cheese, ham, fruit juice, tea, coffee, honey, yoghurt, jam, toast, granola. Staff nice and friendly.
No hot water in the shower.
Reviewed: 28 February 2025 · Stayed in January 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewSuper location and view of the lake and hills
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewReviewed: 14 January 2025 · Stayed in January 2025
Verified reviewPool Breakfast Service Parking The View on the Lake The style of the house The pre information and the contact
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewGreat views
Nothing
Reviewed: 20 September 2024 · Stayed in August 2024
Verified reviewEverything was great! The apartment was big, warm and clean with a huge bed. The view is amazing and you can even book a hot tub from where you also have a view of the lake. Everyone is very friendly!
Reviewed: 24 August 2024 · Stayed in August 2024
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 April 2024 · Stayed in April 2024
Verified reviewReviewed: 23 March 2024 · Stayed in March 2024
Verified reviewPlenty of breakfast delivered to the room. Nice view, nice hot tub. Plenty of parking.
We were three people, but only had hand towels for two in the room. When I asked for a third, I was told that two hand towels is the policy, even though we had four bath towels. Later we were provided with a third hand towel.
Reviewed: 29 February 2024 · Stayed in February 2024
Verified reviewDelivered exactly what it advertised
N/a
Reviewed: 20 February 2024 · Stayed in February 2024
Verified reviewNice view, helpful staff(speaks English if thats important)!
Reviewed: 22 January 2024 · Stayed in January 2024
Verified reviewLake view
Reviewed: 19 January 2024 · Stayed in December 2023
Verified reviewvery spacious room. excellent view and peaceful
nothing
Reviewed: 21 December 2023 · Stayed in December 2023
Verified reviewThe location was beautiful! We had an amazing view of Lago Villarrica from our apartment! Breakfast was brought to us every day and it was very generous! The staff was extremely friendly and responsive - everything was perfect and we had a lovely stay - great value, too! The whole property is well kept inside and out. Very clean and comfortable !
The drive way up from the main road can be tricky, as it is narrow and steep, but not a proper after doing it a couple of times.