Lack of windows in room 1

Location. Beautiful inside and very friendly staff

Stayed in September 2025

Nothing.

The location is just behind the main square. The hotel is in s beautiful historic house, very nicely renovated with great common areas, like sitting areas for a cup of tea in the afternoon, nice cold pool and nice breakfast area where they have wine tasting every night. The staff is extremely helpful and friendly. We came with a car and they have a private locked up parking area 50 metres away. The rooms are comfortable and well heated. We only figured out that there is no tv after 5 days.

Stayed in July 2025

Location, wine- tasting

Stayed in July 2025

Everything was great, but hair dryer and better quality towels would have been nice.

The hotel staff is incredibly kind and welcoming. Always helpful, always smiling, made us feel at home all the time.

Stayed in July 2025

A beautiful hotel, private, central, with warm rooms, comfortable beds and the best shower!! The staff were all lovey and the snacks, tea tasting and wine tasting is a great was to socialise with other travellers. I extended an extra night of my stay.

Stayed in June 2025

I never thought I’d say this because I love a big bed, but the bed was just a little bit too big, the room had no space to move for suitcases, sorting out your stuff etc.

The property was beautiful. Very well designed. The log fires were to die for. The team were out of this world. Their hospitality and attention to details like remembering your name was something else. The range of events during the day was something else. Breakfast, snacks, tea tasting, wine tasting…. A huge thank you to Christian too - a few of us had such a lovely chat with him over wine tasting.

Stayed in June 2025

Disappointed that the pool was so small

The staff, the service for snacks, tea and wine tastings. Nothing was too much trouble.

Stayed in May 2025

We had a wonderful time here, excellent service, beautiful communal areas and lots of added perks like wine and snacks. We didn’t want to leave.

Stayed in April 2025

Offsite parking

Quiet and comfortable

Stayed in March 2025

Beautifully designed property. Extremely safe & secure. Very friendly staff. Great location. Fantastic massage facility. Good breakfast & afternoon tea. Super clean & spotless. Positive vibes.

Stayed in March 2025

Nothing

Perfect location. Quiet. Attentive and friendly staff. Gorgeous decor and pool and terrace. Secure and close parking. Decent breakfast, tea time and wine tasting everyday. Eco conscience. They lack nothing. One of my favorite stays ever!

Stayed in March 2025

Everything was wonderful, rooms a bit small, but friendliness of the staff made up for it!

Stayed in February 2025

Everything was perfect.

Very good location, helpful staff. Many activities, tastings etc. inside hotel all the day. Perfect stay at nice location.

Stayed in February 2025

Everything in the town of San Pedro de Atacama is way too expensive. The hotel tries its best to accommodate with items such as free wine tasting, etc. but still, at approximately $300 USD a night, you would expect that at any hotel.

Hotel is well-situated within the small town of San Pedro de Atacama. Unfortunately, like the rest of this tourist town, it's overly priced. I've traveled the world and have stayed at breath-taking properties in majestic locations and this is not one of them. It's not the fault of the hotel, but rather, the location and the expectation of everyone in the area being a tourist and the price gouging that come along with the territory.

Stayed in February 2025

Nothing

Afternoon a very nice wine tasting every day. Fantastic

Stayed in January 2025

The rooms were wonderful but they could be a bit cooler. The ceiling fan wasn't quite enough.

Outstanding hotel. Very accommodating in every sense of the word. They provide an early morning breakfast as many tours start before regular breakfast. They have snacks all day and a wonderful wine tadting each evening. The location is excellent right in the center of town. The staff are superb.

Stayed in January 2025

Rooms are a bit small

Location, staff, complimentary activities (wine tasting)

Stayed in December 2024

Excellent hotel. Nothing I didn't like. Flagging to guests that you will need to go out for lunch/dinner (as not served there) but lots of local options and good recommendations from the hotel staff. This wasn't a problem for us because we liked to going to try restaurants.

Excellent location. Lovely staff. Great bedrooms. Very comfy bed. Delicious breakfast. Lovely personal touches like wine tasting in the evenings.

Stayed in November 2024

The only downside of the hotel was the front door bell which rings a lot (because you leave your key at reception) and is quite loud if you are near the reception and I probably wouldn't have the massage again. It was fairly weak and overpriced for what it was. HOWEVER, overall the hotel is excellent and I would still recommend the hotel every time.

Excellent location. Delicious breakfast with lots of options. Really kind and helpful staff. Lovely additional touches such as wine tasting between 7pm and 9pm, an afternoon snack between 12pm and 4pm and a tea between 4pm and 6pm. Lovely rooms. Nice petite pool set up. Other personal touches include water bottles to use around the hotel and take as a memento. We selected this hotel based on the reviews and they were very accurate.

Stayed in November 2024

Some maintenance was lacking, in the room and in other areas of the hotel.

Good location, close to the main street, but it still felt silent and isolated. Staff always suportive, there was a problem with the room we were, but they solved it changing to another.

Stayed in November 2024

Nothing

I was travelling alone and the staff were friendly and helpful. A free wine tasting each night meant that there were always company. The place is a longstanding place that is so central—other hotels are much further out of town.

Stayed in October 2024

The twin beds felt a little small/tippy like I could roll off, but I think I'm just used to sleeping on a larger bed.

The property was impeccable, staff went above and beyond. Wonderful breakfast and happy hour everyday. We loved our stay!

Stayed in August 2024

They have an incrediably generous wine tasting from 6:30-8:30 every evening where we sat around the table and just talked to other travelers. It was a truly special experience.

Perfect location in the center of town. Beautiful property. The team couldn’t be nicer or more helpful, especially Christian.

Stayed in August 2024

Amazing staff, helped us solve a problem with our luggage and recommended places we could drive to for beautiful things to do. Had great ideas of where to eat also. Location was perfect, right in the centre of town, yet our room was so quiet!

Stayed in August 2024