The apartment is too cold, 2 heating systems couldn’t warm the house and we were freezing Also couldn’t use both showers at the same time (low pressure)

Huge size, well equipped

Stayed in April 2025

The location is a bit far from the center

Very nice place, big common spaces, clean dorms and bathrooms, very well equipped

Stayed in March 2025

No warm water in the morning for me. The shower was ice cold.

Conveniently located and affordable. Common area ok, but not very cozy. Friendly staff.

Stayed in February 2025

FREEZING WATER in the shower, NO LOCKERS, dorm is super hot, and it is very FAR from the village (approx 30 minutes or more walking unsafely on a highway where passing cars are driving fast).

Chilled place and nice kitchen and sitting area with big windows overlooking nature. There is enough space for cars and it’s easy to meet people. The kitchen seemed equipped and there is a fridge to store stuff,

Stayed in February 2025

NA

Clean, quiet, well kept.

Stayed in January 2025

Staff could be nicer at communication

A new property with wooden interiors. A nice view of Cerro Castillo

Stayed in January 2025

2nd day I was there, they closed 3 of the 4 bathrooms that exist, even if we were 7 people, probably to not have to clean them. After asking, they opened a secound one. Toilet paper run out. Nothing too bad, you just need to ask. For foreigners: ask for your IVA discount, as it got on my bill and you don't need to pay it.

Great value for money. It is one house with 3 rooms of dorms for 8 people each. It is located approx 5 km before Villa Cerro Castillo. So you need a car to get there. Kichtchen has all the basics you need. Rooms are a bit packed when full - no locker for your stuff - only a shelf. But nice guests to have a chat - so best option if you are traveling alone in Cerro Castillo and don't wanna pay like 100 USD for a full hut.

Stayed in December 2024

It is a very spacious cottage. The heating is wood-burning, which makes it very comfortable. You can warm up quickly and enjoy the smell of the fire. The staff is very nice and helpful. Plenty of place for parking.

Stayed in December 2024

Equipment in the communal kitchen.

Convenient position along the Carretera Austral but set amongst the trees away from the road (which admittedly is not exactly very noisy with traffic...). Large picture windows gave on to the ñire forest. Large communal kitchen was great... apart from paucity of things to cook and cut with.

Stayed in December 2024

Access to the communal kitchen (in the dorm building) was a mystery. We could see it, but the doors to the building were locked. Except, as I discovered, the sliding glass door at the back. But that door was three feet off the ground! I found a nearby bench, moved it over, and climbed up. Problem solved.

Clean, contemporary, comfortable, spacious room. Walk out the back door, and the mountain is right there. The road that accesses the trailhead for the iconic hike is just around the bend. Communal kitchen is fully equipped.

Stayed in November 2024

Could have a bit more tools/supplies in kitchen. As far as hostels, it is on the pricier side compared to others and a little out of town if you do not have a car.

Nice common area and great views of the mountains. Clean rooms and bathrooms and the staff was efficient.

Stayed in December 2024

Everything is new. Great kitchen and wifi is good. Dorms might be a little small when full with 8 people but we had the whole dorm to ourselfs

Stayed in November 2024

It’s a bit out of town, so you’ll need a car to get there. The 8-persons dorm would have been very (too) crowded if full.

New, clean, modern hostel with large shared kitchen with cosy fire. Great beds and warm showers.

Stayed in March 2024

The service is terrible. The person in charge was not at the front desk for check-in (we arrived at 4pm). Instead, she was in her private room and greeted us in a bad way. The room was dirty, they were not ready for us at check-in (no towels/toilet paper), the towels had stains, and the hot water was not working. We asked for it to be checked and they said it was fine. However, it is not, since the gas heater has a defect and turns off after the water is turned on.

Stayed in January 2025

Big double room with glass walls. Nice and clean

Stayed in December 2024

Kitchen was very poorly stocked. No lids for pots. Very funky lots of dirt on doors.

Incredible views from back patio

Stayed in November 2024

No decent pans to cook. Luckily we had our own gear along.

The view of the mountains

Stayed in November 2024

Horrible experiencia

Nada

Stayed in June 2024

Noisy guests Electric went out Poor wifi and no signal

Very noisy guests We paid for a private bathroom and residence and got a dorm room with a shared bathroom

Stayed in April 2024

grossly inadequate heating, furnishing from jumble sale, dreadfully unkempt shower. long corridor with many doors like dormitory, wood stove barely heated the nearest bedroom- but bathrooms and other bedrooms freezing. we could not face taking a shower and spead to a different accomodation, kitchen utensils had to be all re-washed, unhelpful disinterested staff, wifi too weak to be usable. should i go on?

nothing

Stayed in April 2024

Not clean at all and they were not ready for us at check-in (no towels/toilet paper. We had to ask specifically for it and luckily they were responsive). This was very disappointing as other reviews said this was a clean property. The only thing that was clean was the sheets. The bathrooms were dirty (visibly dirty toilet and floor and trash bins full), the kitchen had dirty cups in the sink and leftover food in the fridge, the floors had not been swept. To be fair, we had a replacement property manager come and apologise as the normal caretaker was sick, however this doesn’t change how dirty the place was and that we received no compensation for have to go buy bleach and clean the toilets before using them.

We liked the location not being right in the centre of town, but rather a 2 minute drive outside the town. The wood heating was lovely. The views were gorgeous.

Stayed in March 2024

It wasn’t within walking distance to town but it was a five minute drive easy so really not a problem at all. Cash only unfortunately :/

We showed up 5 hours before check in and they graciously let us in. They were so kind and understanding. They gave our group of 6 our own room. The kitchen was lovely to cook and watch TV. The very sweet dogs were extra special :))

Stayed in March 2024

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Stayed in April 2025

There are no comments available for this review

Stayed in March 2025