Reviews of Pura Lodge
Callejón Lagunillas 5385, Fundo Los Guindos, San Pedro de la Paz Callejón Lagunillas 5385, Fundo Los Guindos, San Pedro de la Paz, 4130000 Concepción, Chile

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Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe view is amazing
The bathroom has issues. We can not sleep good for that.
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewEverything
All perfect
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewBeautifull location and very comfortable rooms. The staff was friendly and informed us very well about the trails, meals and services.
The road to get there was very muddy. I recomend a SUV.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewI like the cleanliness and the view from our room. Breakfast is great.
The water for shower has smell for a lot of chlorine.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewStunning views, beautiful room with everything that you could possibly need. Really clean and lovely furnishings. Reception were really helpful and kind. Food was tasty and good value - was nice being served in our room.
Breakfast was served a little late (between 9am and 10:30am) but was delicious and brought to our room.
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewBeautiful room, nothing around though and pricy. For that money a complementary coffee seems the least! Nespresso cups for 2000 feels not very welcoming. The view is beautiful, curtains not very dark. Breakfast very tasty though we have two small kids (1 and 4) and didnt het anything extra which also felt a bit cheap. View on the lake very nice!
Reviewed: 9 March 2025 · Stayed in February 2025
Verified reviewBeautiful view, attentive staff
Getting to the location was a bit difficult, mainly due to congested traffic and off-the-beaten-path location
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in December 2024
Verified reviewThe view from the lodges is great.
It is 40 minutes away from Concepcion on a horrible dirt road. No one speaks english. Pizzas were terrible and the bootles with water we got expired months ago.
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewVery nice facility and room very comfortable
For a business trip, the location was a little far out but for its purpose as a resort, it is perfect
Reviewed: 26 June 2024 · Stayed in May 2024
Verified reviewBeautiful spot in Concepcion, set in the middle of nature. Close to town but felt so far away. Amasing views of the lake. Walking traks around the propery were gorgeous. The room was amazing, beautiful and comfortable. The food was excellent. Home made good quality tasty meals. Bed super comfy, had the best sleep. Staff were super helpful.
Road up can be tricky in bad weather. Be aware of traffic on the camino a coronal road. Can be slow.
Reviewed: 7 May 2024 · Stayed in April 2024
Verified reviewReviewed: 25 February 2024 · Stayed in February 2024
Verified reviewLocation was perfect
Reviewed: 15 February 2024 · Stayed in February 2024
Verified reviewIt was so peaceful at Pura Lodge. The accommodations were spotless and had great scenery. The staff were incredibly helpful and kind. They gave us great recommendations on a nearby beach and were quick to respond to anything we needed. I’d come back over and over again!
I can’t think of anything we didn’t like. It was amazing.
Reviewed: 13 February 2024 · Stayed in February 2024
Verified reviewReviewed: 23 January 2024 · Stayed in January 2024
Verified reviewThe view, the place itself, the silence.
Cleaning: not 5 stars as there were a few spots that were dusty. There were too many misunderstandings with the staff which made of our stay a little stressful. We went there to enjoy the days pre-post wedding and everything I asked for in advance was totally ignored. I wouldn’t book with them again. Been there, done that.
Reviewed: 13 January 2024 · Stayed in January 2024
Verified reviewReviewed: 31 December 2023 · Stayed in December 2023
Verified reviewSmart design
Traffic in and out of town
Reviewed: 16 December 2023 · Stayed in December 2023
Verified reviewReviewed: 9 December 2023 · Stayed in December 2023
Verified reviewBeautiful view and nature. The suites were simply stunning. The staff were very very helpful and communicated really well and we had fun with them. Sneak in a swim in the lake!
As Concepcion has a traffic problem and the lodge is on the other side of the main bridge, try not to travel into centre of town during peak hour. The lodge staff organised respected transport for us which was essential as a little hard to find the lodge otherwise.
Reviewed: 7 December 2023 · Stayed in December 2023
Verified review