Reviews of Hotel Pulmahue
Infante #451, Copiapó, Chile

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Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewNothing Absolutely nothing
Rude staff She insisted I have to pay in CLP when booking said I can pay by dollars As I gave her all my CLP money I had nothing left so no local money for food or drinks until next day as it was late in the afternoon She couldn’t be bothered to show me or tell me where my room was, I had to find out where and where the breakfast would be Someone tried to enter my room at night(by mistake!!) Awfully uncomfortable bed Very basic breakfast No one gives you a key for the outdoors key so you’re at their mercy to let you in and out of the place!!!
Good afternoon, we are sorry that the experience was not pleasant, so we did not receive any foreign currency. We tried to explain it to him and his response was to shout and throw the Chilean pesos on the table. He arrived early at the hotel with the exchange offices open to be able to find a solution. Greetings
Good afternoon, we are sorry that the experience was not pleasant, so we did not receive any foreign currency. We tried to explain it to him and his response was to shout and throw the Chilean pesos on the table. He arrived early at the hot… Show more
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewClean and staff was helpful and can walk to the bus station.
Room is very small.
Reviewed: 9 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewReviewed: 13 December 2024 · Stayed in December 2024
Verified reviewYes
Noisy passengers in a room close to me, close to midnight!
Reviewed: 8 December 2024 · Stayed in December 2024
Verified reviewRooms are very small. Breakfast shall be described as continental, not a buffet. No real coffee, and no milk.
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewCalm and secure area. Copiapo doesn’t seem to be that dangerous but i felt very well there. Breakfast was a small repetitive buffet but was ok for me.
For some reasons the towels couldn’t dry… the breakfast was repetitive but some products (juice, yogurt, musli) were highly sweet… some fresh fruit were offered as alternative… single room is a little small
Reviewed: 7 November 2024 · Stayed in October 2024
Verified reviewReviewed: 10 March 2024 · Stayed in March 2024
Verified reviewThanks for staying with us, it's been great to have here. We hope to see you back soon!
Reviewed: 9 January 2024 · Stayed in December 2023
Verified reviewReviewed: 7 August 2023 · Stayed in August 2023
Verified reviewGood location in Copiapo. Breakfast is ok.
Very noisy in the night.
Reviewed: 24 June 2023 · Stayed in June 2023
Verified reviewHotel in Copiapo for a good price. Rooms have windows, but only to the inside. We had a great time in the Hotel and the price for the stay was quite good.
Only one plug behind the television, so you might need to bring an extension lead if you want to work with a notebook. No desk in the room.
Reviewed: 26 May 2023 · Stayed in May 2023
Verified reviewReviewed: 6 May 2023 · Stayed in May 2023
Verified reviewHelpful reception staff. Very good breakfast, including fresh fruit. Walking distance to centre.
Reviewed: 29 January 2023 · Stayed in January 2023
Verified reviewsecure
off promises parking, just one small towel for two guests. The breakfast was extremely basic.
Reviewed: 29 January 2023 · Stayed in January 2023
Verified reviewthe staff is very helpful, room was clean, beds were comfortable, and the breakfast was good.
they were doing some makeovers/renovations in few rooms and there were a very strong paint smell. bathroom was very small.
Reviewed: 24 January 2023 · Stayed in January 2023
Verified reviewlocation
the noise at rhe corridor
Reviewed: 20 January 2023 · Stayed in January 2023
Verified reviewClean, good breakfast!!
Reviewed: 8 January 2023 · Stayed in January 2023
Verified review