The property is a real gem. Location is fantastic. The property itself is outstanding and the rooms are fantastic and the value is unbeatable. Ernesto was a big help as were all his staff in the kitchen, all very tentative in every respect of food and helping out anyway they could highly recommend to stay here if you get a chance.

Stayed in April 2025

The Staff were exceptionally kind and caring. The setting was magnificent. If you are in Coyhaique, you should not be staying anywhere else.

Stayed in March 2025

Ruth and her team are doing things right. It starts with the friendly staff (and perky rescue pets) at check-in. The rooms are impeccable. High-quality matress and bedding, beautiful wood materials, very nice bathroom with walk-in shower and excellent water pressure (not always a given in this part of the country). Large picture frame windows offering views of the surrounding scenery. The grounds are well kept with a focus on endemic species of trees and plants. We had dinner at their restaurant. Again, service with a smile and really good food. Breakfast was buffet style, with cooked-to-order eggs, a selection of pastries, meats, cheeses, smoked salmon, fresh baked bread, fruits, juices, etc. etc. We traveled around Chile for about a month, and this was hands down our favorite place.

Stayed in March 2025

Fantastic gardens, landscaping, views to the valley and the Mackay hill, amplitude of rooms, architecture, quietness, food.

Stayed in February 2025

Great breakfast and lovely room with a fabulous view

Stayed in February 2025

Everything was wonderful, comfortable bed, good sized room, beautiful views, and a great restaurant on site. Ruth and her staff were so kind and incredibly helpful

Stayed in October 2024

All good

Lovely property. Ruth and her staff welcomed us warmly and we quickly felt at home. Our comfortably appointed room opened onto a patio overlooking Coyhaique. We awoke in the morning to find a horse grazing on the lawn outside our window. Breakfast was sumptuous in the bright and cheery dining room.

Stayed in February 2024

Nothing, highly recommended.

Fantastic location, very helpful staff, and fantastic food.

Stayed in February 2024

Super friendly staff and dinner was divine.

Stayed in January 2024

Ruth and the staff were extremely welcoming and accommodating in helping make the stay excellent. They adjusted check-in times and breakfast times as needed to accommodate us. The food way excellent, the beds were very comfortable, and the location is lovely. It is about a mile walk into town, so you get the best of both a quiet and beautiful location, with easy access to town. I will come stay here again!

Stayed in January 2024

don't get me wrong, i love dogs and have had dogs almost all of my 67 years but there were A LOT of dogs, and barking during the night. And the air conditioner makes weird noises when it turns on, like water running thru a pipe or wind whistling thru a door.

The Risotto de Tinta de Calamar con merluza Y camarones al pil was EXCELLENT, one of the two best dinners we have had during our stay of 14 days.

Stayed in April 2023

nothing worth mentioning

Room (type): we were upgraded to a super spacious room (‘San Lorenzo’) with terrace. Well designed and furnished. Location: superb! Patagonia House is surrounded by forest and well kept gardens offering beautiful views. 5-10 minutes ride from city center and 45 minutes by car to Balmaceda airport. (Chp 9k pp in shared minivan that reception will help you to book in advance if desired) Bed: Beds comfortable but double beds are in fact joined twins (so expect a crack in the middle) Bathroom: outstanding and spacious. Good shower. Very nice soaps etc. Wifi: superb Bonus: The restaurant is absolutely outstanding (both for breakfast and for dinner). Apart from this, there are various friendly dogs (belonging to the hotel) that will love to join you for a walk (and be cuddled) All in all a 5 star hospitality experience without it being a 5 star hotel.

Stayed in February 2023

n/a

Great location on the outskirts of the city on the hill. Great views, with a big outdoor space that feels quite and secluded. Staff is attentive and friendly. We were the only people that stayed multiple days, but we really enjoyed the quite and peace. The Restaurant is amazing, easily the best place we ate at during our month long trip in Patagonia.

Stayed in December 2022

We couldn't use the thermal baths because we were told we needed to give 4 hour notice to use it and even though we checked in at 18h, we could not use it the same day. And as we were leaving the next day, we couldn't use it at all. We booked this place wanting to have a nice dinner on site and then go to the thermal baths only to find out we can't use it. And there was no information that it needs to be pre-notified for use. In the end we felt like we paid a lot of money for just a room when we were expecting a nice thermal bath in a nice setting.

The location was super tranquil and picturesque. The on-site restaurant offers amazing dinner and a really amazing breakfast (included). The staff was also super helpful! The bed was extremely comfortable!

Stayed in November 2022

Perfect stop on ruta 7, excellent staff and excellent food. The breakfast buffet was amazing.

Stayed in October 2022

Staff unhelpful and unable help

Stayed in January 2024

From the moment we get there we felt unwelcome The owner idk who she was but she made us feel super uncomfortable for Christmas Eve when we said we didn’t eat pork and seafood. Plus we brought with us a really good Chilean wine for Christmas dinner and they charge us USD 20 Just for open our bottle The Second and most awful thing was my husband left his grandfathers necklace at our bedroom on the nightstand a ritual he does every single night for over 10 years and when we left we immediately called back to ask if they could keep it for us and they said they didn’t find anything in our room. So he lost something invaluable and they didn’t give us any solution when there is zero doubt where it was left. They just said that maybe we lost the gold chain in another place….which unfortunately was impossible and now it’s lost because they have staff they can’t trust. They even tried to insinuate that he had it on when he left and sent us video which clearly was not a necklace.

Anything but the restaurant is good but that’s another place inside this hotel The restaurant have another name

Stayed in December 2023

Excellent location, close to town but feels very private. Very nice staff.

Stayed in January 2023

The listing said; Room size 376 square feet, it was only 200 sq ft. they said they don’t measure in feet, not their problem. Listing said patio, small square of gravel, see pic, listing said Mountain View, not from the room. Listing said couch, no couch . The worst though was there was one tiny window that opened but big fixed glass that heated the room up to an oven!!!! no air/cond. the window that opens faced the workers open air dormitory 20 feet away.

I booked this property because it was advertised as luxury location. NOT, in fact the books listing was no where near the truth. The property named booking.Com. Note the pictures are of from around the Room/ patio, workers dorm and views from the room…We left after one night and found a different place just outside of Coyhaiquefor 1/3 the money and a great view three times the size.

Stayed in January 2023

Our room was facing the entrance of the area and to have privacy we had to close the dark shades completely I would appreciate a blurrier lighter shades so you can still enjoy the view/sun even when in the room but that not that bad

Bed was super comfy, breakfast was great and staff are really nice and helpful even it was close to town, we enjoyed the green nature and were 2 min drive from town

Stayed in January 2023

Our room was above a kitchen prep area. At 1030 pm there was still very loud pounding and music so my partner said something. They said they were almost finished and continued til 11pm. Also as soon as that stopped the 7 property dogs started barking. So if you have kids or need to go to sleep on the earlier side, maybe specify not the room above the prep area.

Pretty and the bed was comfortable. Frank was very friendly and went the extra mile

Stayed in December 2022

Absolutely stunning location and only 10 mins from the bus stop. The rooms were some of the nicest I’ve ever stayed in. the best part was the owner Ruth and her staff. She was extremely helpful and proactive.

Stayed in January 2023

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in February 2024