8.4

Reviews of Hotel Oceanic

Av Borgoño 12925, Reñaca, 2520000 Viña del Mar, Chile

  • 7.0 Good
    Jaime

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review

    Todo good

    Color de las toballaf

  • Alexis

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    The return of the restaurant and the staff's excellent service. The room had a fantastic view of the ocean.

    Leaving.

  • Valentina

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review
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  • Carlo

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review
  • Daniela

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review
  • Gallagher

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review
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  • Marcelo

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review

    EXCELENTE

  • Javiera

    Reviewed: 14 April 2025 · Stayed in March 2025

    Verified review
  • Guillermo

    Reviewed: 8 April 2025 · Stayed in April 2025

    Verified review
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  • R

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review

    I am going to be brutally honest about this place after 2 nights of stay. After weeks of travelling across South America, we booked this place as a treat. If you are thinking of using the spa and jacuzzi services, please don't bother. Jacuzzi was small for 2 people, and if you are over 6 feet, your legs will be dangling out for sure. Not only that, you're expected to book and pay for the jacuzzi slot! Are you thinking of getting a "Relaxing" or "Deconstructing" massage? Dont bother. We both booked one each, and we both ended up cancelling our prebooked sessions for the next day as the messuase was disappointing and clueless. I had many massages, and this, by far, was the worst one I have ever received. Lastly, make sure you take a picture of what is in the mini firdge upon check-in and check-out. It was very cheeky of them to try to add items that we did not have! The prices of the items were insignificant, but their accusationary tone and persistence to try to charge for a list of items that we clearly didn't have was very indignifying and ruined our cheerful mood. Maybe staff needs to be trained better to handle such situations better for the future. Considering the amount we or other folks spend on this place! The only positive is that sunset view and location are good. So were the Inca Tern birds nesting spots near there.

  • Klaus

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review

    views are the big plus of the hotel, staff was very nice and helpful

    The wine selection is very poor, breakfast is only available as room service, the " restaurant " is very simple. Rooms, interior, bathrooms show a serious backlog in investment for upkeeping. But the place grows on you in its old charm and the views together with the efforts of the staff make up for everything, just listen to the waves and the seagulls and Let It be.

  • Desiree

    Reviewed: 24 March 2025 · Stayed in March 2025

    Verified review

    The ocean view are stunning, and the size of the bedrooms is very nice.

    The only thing I didn’t like was the difficulty to reach the front desk or staff by phone, and the additional charge for having an espresso in the lobby.

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  • Jaran

    Reviewed: 18 March 2025 · Stayed in January 2025

    Verified review

    Great boutique hotel right on the ocean, with beautiful views of the city. Food was good too. The breakfast was simple but satisfying. Location is great as it is situated about 5 mins in either direction from beach front and restaurants etc.

    Entering and exiting is a bit nerve-racking because its on a busy and curvy two lane road.

  • Una

    Reviewed: 7 March 2025 · Stayed in March 2025

    Verified review

    This is in a stunning location

    Nothing

  • Nicole

    Reviewed: 1 March 2025 · Stayed in February 2025

    Verified review

    The oceanfront room was really nice. And the staff was very courteous.

    The Wi-Fi signal was very weak and they don’t let you borrow a towel for the beach

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  • Suzan

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review

    This place has an incredible view and a nice heated pool. There is also a fun beach and many outside attractions and restaurants in walking distance.

    It is not family friendly. The staff is not attentive and many things about our stay were disappointing: breakfast not ready at the scheduled time, towels often missing from the pool, no balcony in our room, the restaurant food was shockingly bad (they served me canned ravioli for $20), it's right on a dangerous main road, there is a loud nightclub blasting music on the nearby beach, and when I tried to book the jaccuzi, a massage, and the sauna, all three were unavailable (broken, suddenly closed, etc).

  • Rodriguez

    Reviewed: 18 February 2025 · Stayed in February 2025

    Verified review
  • Frank

    Reviewed: 13 February 2025 · Stayed in February 2025

    Verified review

    The excellent sea view from the rooms and proximity of the room terrace overlooking the ocean , the nice pool right by the sea, and the hotel location close to the city but more private and separate from the city congestion and traffic, and the private free parking facility right adjacent to the hotel with good security.

    I had stayed at this hotel many times in past years and always liked it very much for the spectacular seaviews plus the hotel's charm and excellent condition of its facilities and its service. However, I was greatly dissapointed and upset this time during my three- night stay - with the apparent lack of attention to the upkeep and maintenace of the facility and its food service. Starting with the condition of the king size room/with terrace rented for $200/night. plus IVA. The room wood veneer flooring had planking that was damaged and visibly lifting , not only did it look bad but one could trip on it. The large glass sliding doors to the terrace were seriously damaged at the locking point so they could not be locked and were very difficult to slide open - the metal frame had been jammed and bent at the lock point- so they could not lock. Regarding the "breakfast included " it's served in the restaurant or in your room at a specified time you request the day before. The problem. is that the food tray is delivered with cool/luke warm food and coffee or tea/milk so we had to return the food to be reheated every morning. There is no coffee or water heating pot in the rooms. or microwave oven. The restaurant breakfast room in the morning has no service except for the delivery of the food tray at your specified time.

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  • Douglas

    Reviewed: 10 February 2025 · Stayed in February 2025

    Verified review

    Location is beautiful. At first we were worried about the security of parking, but they have a night watchman all night watching the cars. Breakfast was served to the room and while not fancy was plentiful. The staff was incredibly friendly. The hotel is a little old fashioned, but it’s well cared for with lots of hot water. Swimming pool was warm as well. Good value for the money.

    A bit old fashioned. Not close enough to walk to restaurants, etc..

  • Pla

    Reviewed: 5 February 2025 · Stayed in February 2025

    Verified review

    The views

    Nothing

  • Mariia

    Reviewed: 2 February 2025 · Stayed in January 2025

    Verified review

    Windows face the ocean

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  • Christian

    Reviewed: 15 January 2025 · Stayed in January 2025

    Verified review

    Thre breakfast at the room was great ideal. The view at the terrace was amazing, specially during sunset. Lovely!

    I don’t have any dislikes to mention, but I do have a small suggestion: consider providing a tag or pass for guests to place on the inside of their car windshield (visible from the outside). This would help the rotating parking staff easily identify guest vehicles and avoid any confusion.

  • Margaret

    Reviewed: 15 January 2025 · Stayed in January 2025

    Verified review
  • Perez

    Reviewed: 12 January 2025 · Stayed in January 2025

    Verified review

    Location, view,

    Uncomfortable lobby and waiting area Really bad breakfast and food in general Poor maintnance they didn’t do any remodeling in a lot of years

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  • J111111

    Reviewed: 4 January 2025 · Stayed in January 2025

    Verified review

    Great view

    The towels

  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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