Reviews of Hotel Oceanic
Av Borgoño 12925, Reñaca, 2520000 Viña del Mar, Chile

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Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewTodo good
Color de las toballaf
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe return of the restaurant and the staff's excellent service. The room had a fantastic view of the ocean.
Leaving.
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewEXCELENTE
Reviewed: 14 April 2025 · Stayed in March 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewI am going to be brutally honest about this place after 2 nights of stay. After weeks of travelling across South America, we booked this place as a treat. If you are thinking of using the spa and jacuzzi services, please don't bother. Jacuzzi was small for 2 people, and if you are over 6 feet, your legs will be dangling out for sure. Not only that, you're expected to book and pay for the jacuzzi slot! Are you thinking of getting a "Relaxing" or "Deconstructing" massage? Dont bother. We both booked one each, and we both ended up cancelling our prebooked sessions for the next day as the messuase was disappointing and clueless. I had many massages, and this, by far, was the worst one I have ever received. Lastly, make sure you take a picture of what is in the mini firdge upon check-in and check-out. It was very cheeky of them to try to add items that we did not have! The prices of the items were insignificant, but their accusationary tone and persistence to try to charge for a list of items that we clearly didn't have was very indignifying and ruined our cheerful mood. Maybe staff needs to be trained better to handle such situations better for the future. Considering the amount we or other folks spend on this place! The only positive is that sunset view and location are good. So were the Inca Tern birds nesting spots near there.
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewviews are the big plus of the hotel, staff was very nice and helpful
The wine selection is very poor, breakfast is only available as room service, the " restaurant " is very simple. Rooms, interior, bathrooms show a serious backlog in investment for upkeeping. But the place grows on you in its old charm and the views together with the efforts of the staff make up for everything, just listen to the waves and the seagulls and Let It be.
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewThe ocean view are stunning, and the size of the bedrooms is very nice.
The only thing I didn’t like was the difficulty to reach the front desk or staff by phone, and the additional charge for having an espresso in the lobby.
Reviewed: 18 March 2025 · Stayed in January 2025
Verified reviewGreat boutique hotel right on the ocean, with beautiful views of the city. Food was good too. The breakfast was simple but satisfying. Location is great as it is situated about 5 mins in either direction from beach front and restaurants etc.
Entering and exiting is a bit nerve-racking because its on a busy and curvy two lane road.
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewThis is in a stunning location
Nothing
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewThe oceanfront room was really nice. And the staff was very courteous.
The Wi-Fi signal was very weak and they don’t let you borrow a towel for the beach
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewThis place has an incredible view and a nice heated pool. There is also a fun beach and many outside attractions and restaurants in walking distance.
It is not family friendly. The staff is not attentive and many things about our stay were disappointing: breakfast not ready at the scheduled time, towels often missing from the pool, no balcony in our room, the restaurant food was shockingly bad (they served me canned ravioli for $20), it's right on a dangerous main road, there is a loud nightclub blasting music on the nearby beach, and when I tried to book the jaccuzi, a massage, and the sauna, all three were unavailable (broken, suddenly closed, etc).
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewThe excellent sea view from the rooms and proximity of the room terrace overlooking the ocean , the nice pool right by the sea, and the hotel location close to the city but more private and separate from the city congestion and traffic, and the private free parking facility right adjacent to the hotel with good security.
I had stayed at this hotel many times in past years and always liked it very much for the spectacular seaviews plus the hotel's charm and excellent condition of its facilities and its service. However, I was greatly dissapointed and upset this time during my three- night stay - with the apparent lack of attention to the upkeep and maintenace of the facility and its food service. Starting with the condition of the king size room/with terrace rented for $200/night. plus IVA. The room wood veneer flooring had planking that was damaged and visibly lifting , not only did it look bad but one could trip on it. The large glass sliding doors to the terrace were seriously damaged at the locking point so they could not be locked and were very difficult to slide open - the metal frame had been jammed and bent at the lock point- so they could not lock. Regarding the "breakfast included " it's served in the restaurant or in your room at a specified time you request the day before. The problem. is that the food tray is delivered with cool/luke warm food and coffee or tea/milk so we had to return the food to be reheated every morning. There is no coffee or water heating pot in the rooms. or microwave oven. The restaurant breakfast room in the morning has no service except for the delivery of the food tray at your specified time.
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewLocation is beautiful. At first we were worried about the security of parking, but they have a night watchman all night watching the cars. Breakfast was served to the room and while not fancy was plentiful. The staff was incredibly friendly. The hotel is a little old fashioned, but it’s well cared for with lots of hot water. Swimming pool was warm as well. Good value for the money.
A bit old fashioned. Not close enough to walk to restaurants, etc..
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewThe views
Nothing
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewWindows face the ocean
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewThre breakfast at the room was great ideal. The view at the terrace was amazing, specially during sunset. Lovely!
I don’t have any dislikes to mention, but I do have a small suggestion: consider providing a tag or pass for guests to place on the inside of their car windshield (visible from the outside). This would help the rotating parking staff easily identify guest vehicles and avoid any confusion.
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified reviewLocation, view,
Uncomfortable lobby and waiting area Really bad breakfast and food in general Poor maintnance they didn’t do any remodeling in a lot of years
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewGreat view
The towels