Av Borgoño 12925, Reñaca, 2520000 Viña del Mar, Chile
#35 of 55 hotels in Viña del Mar
Guests' ChoiceBased on 144 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.3
Staff
9.0
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 19 August 2025
Jaime
ChileColor de las toballaf
Todo good
Stayed in July 2025
Reviewed: 20 July 2025
Alexis
ChileLeaving.
The return of the restaurant and the staff's excellent service. The room had a fantastic view of the ocean.
Stayed in July 2025
Reviewed: 22 April 2025
Marcelo
ArgentinaEXCELENTE
Stayed in April 2025
Reviewed: 27 March 2025
Klaus
SingaporeThe wine selection is very poor, breakfast is only available as room service, the " restaurant " is very simple. Rooms, interior, bathrooms show a serious backlog in investment for upkeeping. But the place grows on you in its old charm and the views together with the efforts of the staff make up for everything, just listen to the waves and the seagulls and Let It be.
views are the big plus of the hotel, staff was very nice and helpful
Stayed in March 2025
Reviewed: 24 March 2025
Desiree
United StatesThe only thing I didn’t like was the difficulty to reach the front desk or staff by phone, and the additional charge for having an espresso in the lobby.
The ocean view are stunning, and the size of the bedrooms is very nice.
Stayed in March 2025
Reviewed: 18 March 2025
Jaran
United StatesEntering and exiting is a bit nerve-racking because its on a busy and curvy two lane road.
Great boutique hotel right on the ocean, with beautiful views of the city. Food was good too. The breakfast was simple but satisfying. Location is great as it is situated about 5 mins in either direction from beach front and restaurants etc.
Stayed in January 2025
Reviewed: 7 March 2025
Una
IrelandNothing
This is in a stunning location
Stayed in March 2025
Reviewed: 10 February 2025
Douglas
United StatesA bit old fashioned. Not close enough to walk to restaurants, etc..
Location is beautiful. At first we were worried about the security of parking, but they have a night watchman all night watching the cars. Breakfast was served to the room and while not fancy was plentiful. The staff was incredibly friendly. The hotel is a little old fashioned, but it’s well cared for with lots of hot water. Swimming pool was warm as well. Good value for the money.
Stayed in February 2025
Reviewed: 15 January 2025
Christian
ArgentinaI don’t have any dislikes to mention, but I do have a small suggestion: consider providing a tag or pass for guests to place on the inside of their car windshield (visible from the outside). This would help the rotating parking staff easily identify guest vehicles and avoid any confusion.
Thre breakfast at the room was great ideal. The view at the terrace was amazing, specially during sunset. Lovely!
Stayed in January 2025
Reviewed: 4 January 2025
J111111
ChileThe towels
Great view
Stayed in January 2025
Reviewed: 30 December 2024
Marjan
CanadaThe room needs a deep clean. There was areas where dust was caked on layers and visible hair, etc. The shower is nice but again, extremely grungy and obviously nothing other than the daily wiping was done. The drain cause water to back up. It felt like the whole room was ready for a renovation.
The bed was great, view is unforgettable, staff were helpful and going out of their way to make sure we have a great stay. We enjoyed to free breakfast and the quality of the fruit. The parking was a huge plus for us.
Stayed in December 2024
Reviewed: 2 December 2024
Sheila
CanadaGlasses and windows were dusty. Very hard to get in and out of parking lot. Glass instead if stone around pool would be so much nicer for pool area. Coffe in lobby should be complementary.
I liked the breakfast delivered to room
Stayed in November 2024
Reviewed: 22 October 2024
Jimena
ChileBreakfast was horrible and poor. They don't have a buffet to save money and instead they serve a lousy breakfast to the room. Expected more considering hotel rating. Never again
The view
Stayed in October 2024
Reviewed: 24 August 2024
Silva
IrelandThe cleaning staff took and threw away some items in a bag that we had at the room. It was a major fault and disrespectful moment, this is the first time that something like this happened to us.
The view was impressive, and the facilities were very good.
Stayed in August 2024
Reviewed: 29 July 2024
Natalia
United StatesWe had a very spacious room with a balcony and amazing view.
Stayed in May 2024
Reviewed: 10 May 2024
Claudio
ChileSin ascensor
La vista al mar
Stayed in March 2024
Reviewed: 27 January 2024
Brian
CanadaThe only negative was the bathroom in our seaside room (21) is quite dated, and although clean, has a very run down feeling. It is not nearly as attractive as the modern bathroom in the website pictures. It needs an interior decorating refresh, and some basic maintenance.
Location by the sea, small hotel with “family run” atmosphere, pleasant and helpful staff.
Stayed in January 2024
Reviewed: 12 January 2024
Christer
SwedenNice room with a nice view from the room over the sea. Nice breakfast in the room but only one cup of coffee. To enjoy the nice place, it would be nice to have at least 2 cups of coffee for breakfast. Champagne offered in reception really small 3-4 cl, better not offer this (higher level of room) and small bottle champagne from the room was almost without bubbles, only tasted it and and did not drink, reception wanted payment anyway.
Stayed in January 2024
Reviewed: 30 December 2023
Sol
United StatesNo dinner available, just appetizers. I would suggest a simple menu, easy for the cook to accommodate guests
The view is amazing! Even better than the pictures they show. The staff is very polite and accommodates to your needs. The very close, walking distance beach. The tempered pool (the ocean is kinda cold) The ping pong and pool tables. The possibility of a massage/sauna.
Stayed in December 2023
Reviewed: 9 October 2023
Marije
United StatesBathrobe and slippers only provided with the use of the sauna. It would be nice to have those as a standard item in the room.
Incredible ocean view from the room. Room was nice and spacious. There is a small, but very adequate, sauna. The staff is super friendly and helpful.
Stayed in September 2023
Reviewed: 21 September 2023
Andree
ChileAmazing views. Breakfast was amazing.
Stayed in September 2023
Reviewed: 16 August 2023
Alvaro
Chileinternet isn't so good
room is big and compforable. is really on top of the sea. View is awesome. Breakfast at the room is perfect
Stayed in August 2023
Reviewed: 13 June 2023
Pablo
ChileRoom, view and breakfast were excellent.
Stayed in June 2023
Reviewed: 11 April 2023
Stephany
Perula vista del cuarto y del hotel, super bello.
Stayed in March 2023
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