499 Manuel Bulnes, 6160000 Puerto Natales, Chile
#5 of 30 B&Bs and Inns in Puerto Natales
Guests' ChoiceBased on 200 B&B reviews
9.1Cleanliness
9.4
Comfort
9.6
Location
9.7
Facilities
9.1
Staff
9.5
Value for money
8.5
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 June 2025
Ivan
AustraliaVery warm and comfortable, super clean and exceptional attention to detail. Excellent bathroom toiletries and tea making facilities. Owner gave us a great restaurant recommendation!
Stayed in May 2025
Reviewed: 19 May 2025
Jessica
United StatesSumptuous art deco interiors, with every detail attended to. Very comfortable bed. Amazing breakfast. Fantastic, stylish cocktail service. Very kind, helpful, wonderful staff. Perfect location. An absolute gem of a small boutique hotel.
Stayed in March 2025
Reviewed: 6 May 2025
Stacey-leigh
AustraliaNothing
This accommodation was divine!! Sad we didn’t have more days there. We stayed here before embarking on the W trek and the hotel were exceptional on helping us even after we came back from the trek.
Stayed in April 2025
Reviewed: 30 April 2025
Marina
FranceAll is great! Such a nice place! Delicious breakfast, without mentioning exceptional service! Bravo!
Stayed in April 2025
Reviewed: 22 April 2025
Anna
AustraliaWe booked this place as a treat for completing our W-trek hike and was not disappointed at all! The room was nicely decorated and had everything we needed. The bed was super comfortable and the breakfast was delicious! We were so sad we only had one night there but definitely would recommend to others!
Stayed in April 2025
Reviewed: 19 April 2025
Sarah
United KingdomBathroom was a little cold!
Excellent location, easy walking distance to the main square, waterfront and restaurants. Excellent service - staff very helpful in assisting with the national park tickets and booking taxis. Lovely boutique decor.
Stayed in April 2025
Reviewed: 15 April 2025
Liz
NetherlandsLeaving.
We liked everything about this hotel. The decor in the common space is warm and welcoming. I really enjoyed their choose of music playing in the back round. The owners of the hotel and staff are fabulous. We enjoyed the breakfast buffet each morning and would highly recommend staying here.
Stayed in April 2025
Reviewed: 30 March 2025
Doron
IsraelHousekeeping should undergo training to not touch personal belongings. The room maintenance needs a bit more attention.
The room was very cosy. Overall the facility looks neat and unusual given the location. Great Breakfast.
Stayed in March 2025
Reviewed: 23 March 2025
John
United KingdomNothing. We loved it all!
Vinnhaus is a hotel of exceptional quality. We really could not find fault with anything. It's a perfect 10 across all departments!
Stayed in February 2025
Reviewed: 26 February 2025
Michal
United StatesVery unique boutique hotel with a lot of charm and attention to small details. Located in the center of town in a very convenient location for dinner and early tours. Outstanding breakfast. Very helpful Scarlett and Alex complimented our wonderful experience.
Stayed in February 2025
Reviewed: 18 February 2025
Patrick
HungaryI liked everything about this hotel. It has great decor and just oozes comfort. For me it was a perfect place to relax after a long day hiking, touring. The staff were also super helpful and friendly.
Stayed in February 2025
Reviewed: 8 February 2025
Siobhan
United KingdomGreat location and wonderful ambiance - cute old style - large room with comfy bed and high quality sheets etc. lots of spaces to chill and recover from trekking. Good breakfast. Kettle and wonderful bay window to sit in. Excellent staff - and cool dogs
Stayed in February 2025
Reviewed: 26 January 2025
Rob
United StatesWe had a great stay. 1 day before and 1 day after the W trek. Lovely place and vibe. We had a suite which was 👌. David and Erkka, the owners, have a cool story as well. Definitely would recommend to others.
Stayed in January 2025
Reviewed: 25 January 2025
Rob
United StatesComfortable, spacious rooms, unique design and helpful staff. We stayed 1 night on either side of the TdP W trek.
Stayed in January 2025
Reviewed: 23 January 2025
Randall
United StatesNothing
Everything
Stayed in January 2025
Reviewed: 18 January 2025
John
CanadaSmall tea and coffee cups: need to have mugs.
Rooms are small but nice. Staff are excellent. Location in downtown is very convenient.
Stayed in January 2025
Reviewed: 8 January 2025
Yulia
TurkeyThe breakfast was not the best. The fruit was stale.
Very comfortable room, pillows menu!! very helpful and polite staff.
Stayed in January 2025
Reviewed: 7 January 2025
Anne
United StatesThe breakfast was rather limited.
The staff were amazing. They went out of their way to make sure I was comfortable and answered all my questions.
Stayed in January 2025
Reviewed: 31 December 2024
Jen
United KingdomNothing
We loved the design of the hotel, it was so well decorated with a lot of attention to detail and a fab bar to sit in. Great breakfast! A perfect treat before / after hiking in Torres del Paine.
Stayed in December 2024
Reviewed: 22 December 2024
Linette
ChileNothing
The decoration is beautiful, the hotel is comfortable, everything is very clean, central location and incredible service. During our stay, a tour was canceled due to the weather and thanks to Erkka we were able to take another option and still have an incredible day. Grateful for everything and happy to return another time :-)
Stayed in December 2024
Reviewed: 22 December 2024
Linette
ChileNada
The decoration is beautiful, the hotel is comfortable, everything is very clean, central location and incredible service. During our stay, a tour was canceled due to the weather and thanks to Erkka we were able to take another option and still have an incredible day. Grateful for everything and happy to return another time :-)
Stayed in December 2024
Reviewed: 18 December 2024
Michael
Israelsmallish room breakfast was not ready at 06:15 when we had a drver ordered However, the first day when we left at 4 am they provided a breakfast- to go
Twinings tea
Stayed in December 2024
Reviewed: 13 December 2024
Richard
United StatesThe lovely big bed makes it a little bit noisy.
It was a beautifully classic European-designed hotel. Liked the location. The staff was delightful and helpful. The room was large, clean, and well-appointed, making our time easygoing.
Stayed in December 2024
Reviewed: 13 December 2024
Iuliia
United StatesIt’s a beautifully designed hotel paying a lot of attention to small details that make the stay feel special! It’s located within 5-min drive / 20 min walk from the Terminal Rodoviario (bus station) and steps away from many restaurants and coffee shops. The stuff is also incredibly nice - they provided us with a to-go breakfast as we needed to leave early to the Torres del Paine. They also kindly agreed to store the bags while we were on a 7-day trek. We absolutely loved the stay. I think it’s one of the most beautiful hotels I’ve seen in my life!
Stayed in December 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content