Reviews of Hotel Küyen-Ko Pucón 3 stars
Geronimo de Alderete 435, 4920521 Pucón, Chile
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThey are fabulous about everything they do the rooms the breakfast the food, the service everything was excellent
Nothing not one
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewExcelente!
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewReviewed: 14 May 2025 · Stayed in April 2025
Verified reviewThe attitude of the staff
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewGood service and punctuality
please check if the host suffer any allergic reaction to some food
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 January 2025 · Stayed in January 2025
Verified reviewVery good profesional
I like all
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 7 December 2024 · Stayed in December 2024
Verified reviewReviewed: 26 September 2024 · Stayed in September 2024
Verified reviewThe hotel was located very central. Also for our trips to the volcano, the staff were perfect to prepare us an early breakfast and they let us leave the car in the parking after check out.
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewBreakfast was very good. Location excellent, though Pucon is small enough that anywhere is a good location.
Breakfast is made to order, so the timing of breakfast must be known ahead of time. Not a problem but also not what most are used to.
Reviewed: 26 April 2024 · Stayed in April 2024
Verified reviewThe staff was extremely helpful to us, suggesting restaurants, serving breakfast early when we needed to catch a bus, lending us hiking poles, translating conversations with our Uber driver, etc.
Reviewed: 16 April 2024 · Stayed in April 2024
Verified reviewGood breakfast, great location and very friendly staff
Nothing
Reviewed: 5 February 2024 · Stayed in January 2024
Verified reviewReviewed: 27 January 2024 · Stayed in January 2024
Verified reviewStayed at this hotel 1 night / rating and reviews do not match with reality / room is dirty, stained and old carpets, worn out mattresses, old furniture / there is a bar in front of the hotel with loud techno music until 2:30 am / our room (no.1) was next to the breakfast room with noise starting at 6:30 am / complained with the management but they just explained it not their fault / possibly one of the worst hotels I spent the night / do not believe and trust reviews
Reviewed: 23 January 2024 · Stayed in January 2024
Verified reviewReviewed: 28 November 2023 · Stayed in November 2023
Verified reviewLocated in centre of town, near all shops and restaurants. Staff ( esp Sandra) were very helpful, even supplied breakfast picnic two hours early , which I took on my climb. Clean , but no lift . Good breakfast
Nothing, only lack of lift. Not a problem as I was on first ( or second) floor and wide staircase.
Reviewed: 8 October 2023 · Stayed in October 2023
Verified reviewReviewed: 4 May 2023 · Stayed in May 2023
Verified reviewWonderful hospitality, comfortable room, secure parking, good breakfast, easy to find, great location.
Reviewed: 16 February 2023 · Stayed in January 2023
Verified reviewNice place in the hart of town. Private parking at the hotel. Nice family feel, lokks like a family owned hotel. Very clean and comfortable. Greay place to stay!
Nothing
Reviewed: 14 January 2023 · Stayed in January 2023
Verified reviewCentral location in the middle of downtown Pucon. Clean room and family atmosphere. But their service needs a separate word. Their attitude is one of the greatest example of Chilean hospitality. The personal approach is amazing. They contacted me upfront via WhatsApp with directions and useful info and have been in touch during my stay to answer any questions. They messaged 30 minutes after I left that I forgot my bathroom accessories. I was short on time and couldn't come back and they were so nice that they went to the post office and mailed the package to the next hotel and refused to take any money for it. Great, honest people. Highly recommended!
Reviewed: 9 January 2023 · Stayed in January 2023
Verified reviewReviewed: 25 September 2022 · Stayed in September 2022
Verified reviewThe owner and staffs are very helpful.